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Analisis Pengelolaan Sumber Daya Manusia dalam Upaya Meningkatkan Kualitas Pelayanan Pasien IGD pada RSUD Oto Iskandar Di Nata Silvi Fitri Utami; Harry Nugraha
Jurnal Simki Economic Vol 7 No 2 (2024): Volume 7 Nomor 2 Tahun 2024
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/jse.v7i2.602

Abstract

This study aims to analyze human resource management in an effort to improve the quality of emergency room patient services at Otista Regional Hospital. Problem data was obtained based on the Otista Regional Hospital Strategic Plan for 2021-2026. The research used qualitative research methods which describe based on data obtained through interview techniques and distributing questionnaires to the research location at Otista Hospital, Bandung Regency. The techniques used to analyze data are data reduction, data presentation, and drawing conclusions. The research results showed that based on questionnaire calculations, the average result was 4.65 with a very high index. Meanwhile, for the results of the questionnaire related to IGD HR, the average result was 4.28 with a very high index. The efforts made by Otista Regional Hospital to maintain this condition include ongoing training and guidance for human resources so that HR management at Otista Regional Hospital can continue to provide quality services to patients, especially emergency room patients.
STRATEGY MANAGEMENT ANALYSIS USING SWOT ANALYSIS IN INCREASE SALES AT AFECTO COFFEE SHOP Farhan Aldri; Harry Nugraha
JPIM (Jurnal Penelitian Ilmu Manajemen) Vol. 9 No. 1 (2024): JPIM (Jurnal Penelitian Ilmu Manajemen)
Publisher : Universitas Islam Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30736/jpim.v9i1.2017

Abstract

The competition of the business world seems to increase by seeing the competition that occurs in the increasingly competitive coffee shop industry, the role of strategy is needed in achieving business goals and the need to develop effective strategies in the midst of fierce competition in the coffee shop industry. This research is qualitative research using descriptive methods. The type of approach used is a case study. Data collection techniques are carried out using observation, interview, questionnaire and documentation methods. While data analysis uses SWOT analysis techniques and descriptive analysis. Based on the results of the study showed that based on IFAS analysis obtained with an IFAS score of 3.41 and EFAS score obtained with a score of 1.30, this result shows that Afecto can increase sales. Afecto's position in a strong state can be seen from the level of opportunity greater than the threat he faces and the level of strength is higher than the level of weakness