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All Journal Priviet Social Sciences Journal JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah
Rahayu, Nanda
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Humanities Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Menggali Kearifan Lokal Etnis Banjar: Peran Orangtua dalam Membentuk Karakter Anak di Desa Kota Rantang Hamparan Perak Kabupaten Deli Serdang Harahap*, Abdi Syahrial; Nofianti, Rita; Rahayu, Nanda; Br. Ginting, Dea Nitami
JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah Vol 8, No 3 (2023): Juni, socio-economics, community law, cultural history and social issues
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jimps.v8i3.24930

Abstract

Penelitian ini bertujuan untuk mengetahui Etnis Banjar berasal dari Kalimantan Selatan. populasi etnis Banjar juga dapat ditemukan di wilayah Riau, Jambi, Sumatera Utara. Seperti halnya etnis Banjar yang berada di Kota Rantang Kecamatan Hamparan Perak. Penelitian ini bertujuan untuk mengetahui kearifan lokal etnis Banjar di Desa Kota Rantang Hamparan Perak Kabupaten Deli Serdang. Selain itu, penelitian ini akan menganalisis peran Orang Tua Etnis Banjar dalam Membentuk Karakter pada Anak Melalui Kearifan Lokal di Desa Kota Rantang Hamparan Perak Kabupaten Deli Serdang. Penelitian ini menggunakan metode kualitatif dengan pendekatan deskriptif, sedangkan objek penelitian yang akan kami teliti adalah masyarakat etnis Banjar terhadap peran orang tua dalam membentuk karakter anak yang berada di Desa Kota Rantang Kecamatan Hamparan Perak Kabupaten Deli Serdang. Hasil penelitian ini menunjukkan bahwa 1) Hasil penelitian menunjukkan bahwa terdapat beberapa kearifan lokal seperti baayun mulud, tula bala asba' mustakmir dalam membentuk pendidikan karakter anak di Desa Kota Rantang untuk membentuk karakter religius, jujur, toleran, disiplin dan bertanggung jawab pada anak melalui tradisi baayun mulud, 2) peran orang tua sangat menentukan dalam keberhasilan anak dalam mengaplikasikan nilai-nilai yang ada di dalam kearifan lokal etnis Banjar yang ada di Desa Kota Rantang.
Improving member loyalty through service quality: A case study of Citra Abadi Savings and Loan Cooperative Rahayu, Nanda; Manafe, Leonard Adrie; Nugroho, Dodit Cahyo
Priviet Social Sciences Journal Vol. 5 No. 5 (2025): May 2025
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v5i5.433

Abstract

This study aims to analyze the effect of service quality on member satisfaction at the Citra Abadi Savings and Loan Cooperative (KSP). Service quality was assessed using five main elements: tangibles (physical evidence), Reliability, Responsiveness, Assurance, and Empathy. A qualitative approach, specifically a case study, was employed for data collection involving in-depth interviews with cooperative members and direct observation of the service process. Qualitative data analysis employed thematic coding to identify key patterns and insights. The results indicate that each service quality element significantly influences members’ satisfaction. Comfortable physical facilities, reliable services, high responsiveness, transaction security assurance, and empathy in member interactions play crucial roles in fostering member trust and loyalty. Despite the study's focus on a single cooperative, the findings suggest that improvements in facility quality, service reliability, staff responsiveness, transaction transparency, and empathy are essential for strengthening member relationships and enhancing satisfaction. The study also acknowledges limitations such as the focus on a single cooperative, which may limit the generalizability of the results. This study contributes to improving service management in savings and loan cooperatives and provides insights for enhancing their competitiveness in supporting members' welfare and local economies.
Co-Authors Br. Ginting, Dea Nitami Harahap*, Abdi Syahrial Leonard Adrie Manafe Nofianti, Rita Nugroho, Dodit Cahyo