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All Journal Jurnal Ilmu Sosial dan Humaniora Optimal: Jurnal Ekonomi dan Manajemen
Aletta Dewi Maria Th
Sekolah Tinggi Ilmu Ekonomi Pariwisata
Humanities Social Sciences

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Bahasa Inggris Aurilia Triani Aryaningtyas; Aletta Dewi Maria Th; Yustina Denik Risyanti
Jurnal Ilmu Sosial dan Humaniora Vol 13 No 1 (2024)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jish.v13i1.74837

Abstract

This study investigates the dynamics of community engagement and resilience within Indonesia's tourism sector during the COVID-19 pandemic. It adopts a qualitative methodology, with document analysis as the primary technique. Publicly accessible documents, including news reports, journal articles, and policy briefs, are compiled and systematically analyzed using content analysis. The study extracts key themes and strategies local communities use to sustain involvement and enhance resilience during the crisis. Data from multiple sources are triangulated to validate findings and provide a comprehensive perspective. The research uncovers innovative approaches such as digital transformation, collaborative networks, health protocols, and public-private partnerships employed by communities to adapt to pandemic challenges. It highlights efforts to engage communities, preserve culture, promote eco-tourism, and foster social entrepreneurship to aid tourism recovery. The study offers insights that can inform strategies for strengthening community participation, resilience, and sustainability in Indonesian and global tourism as the world emerges from the pandemic. Elucidating community engagement and resilience dynamics contributes critical perspectives to guide policymakers and practitioners in future-proofing tourism against crises.
Hubungan Manajemen Perawatan Gedung dengan Tingkat Kepuasan Penghuni: (Studi Kasus Pondok Raja Living Space) Trisno Trisno; Tri Maryani; Aletta Dewi Maria Th; Bayu Ade Prabowo; Enik Rahayu
OPTIMAL Jurnal Ekonomi dan Manajemen Vol. 6 No. 1 (2026): Jurnal Ekonomi dan Manajemen
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/optimal.v6i1.9418

Abstract

This study aims to analyze the influence of building maintenance management on resident satisfaction in Pondok Raja Living Space, a privately managed boarding house in Semarang City. The main focus of the research is the dominance of corrective maintenance systems in daily operational practices and their effectiveness in maintaining occupant comfort and satisfaction. A quantitative descriptive method with a field research approach was used to obtain primary data through an online questionnaire filled out by 16 out of 20 active residents (80% response rate) and secondary data from Google Reviews for the 2017–2025 period. The results of the analysis showed that building maintenance management was considered good (mean = 4.36; α = 0.964), while occupant satisfaction was in the very high category (mean = 4.69). The Spearman correlation test revealed a positive and significant relationship between maintenance management and occupant satisfaction (ρ = 0.621; p = 0.010). Simple regression analysis showed a maintenance management contribution of 76.3% to the variance in occupant satisfaction, indicating strong explanatory power. These findings confirm that although corrective maintenance is dominant, response speed, repair effectiveness, and consistent communication are able to maintain high satisfaction. However, long-term reliance on corrective mechanisms has the potential to lead to inefficiencies. Therefore, the integration of corrective and preventive maintenance strategies is recommended to improve cost efficiency, reduce long-term risks, and strengthen the sustainability of residential facilities.
Co-Authors Aurilia Triani Aryaningtyas Bayu Ade Prabowo Enik Rahayu Tri Maryani Trisno Trisno Yustina Denik Risyanti