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Rendy Fadila Ajiputra
University of 17 Agustus 1945 Surabaya
Humanities Decision Sciences, Operations Research & Management Social Sciences

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POLICY IMPLEMTATION “LONTONG KUPANG” ONLINE AND INTEGRATED SERVICE ONE GATE SYSTEM Rendy Fadila Ajiputra; V. Rudy Handoko
DIA: Jurnal Administrasi Publik Vol 22 No 01 (2024): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v22i01.9256

Abstract

Lontong Kupang (Online and Integrated Services Through One Gate System Between Disdukcapil Surabaya, Surabaya Religious Court and Ministry of Religion Surabaya). The purpose of this research is to analyze the successful implementation of the Lontong Kupang program based on the Theory of Program Implementation Success according to George Edward III which consists of Communication, Disposition, Resources and Bureaucracy Structure. The method used in this study is descriptive qualitative with observation and interview data collection. The research results show that the Lontong Kupang Program has been successful and the implementation is good. However, in its implementation there are still several obstacles that hinder the implementation of the program. The inhibiting factors found in this research are the lack of budget availability for program implementation, and the lack of outreach to the community regarding the Lontong Kupang service program which results in many people not understanding the requirements or documents that must be brought when registering.
Co-Authors V. Rudy Handoko