Dia: Jurnal Administrasi Publik
Vol 22 No 01 (2024): PUBLIC ADMINISTRATION

POLICY IMPLEMTATION “LONTONG KUPANG” ONLINE AND INTEGRATED SERVICE ONE GATE SYSTEM

Rendy Fadila Ajiputra (University of 17 Agustus 1945 Surabaya)
V. Rudy Handoko (University of 17 Agustus 1945 Surabaya)



Article Info

Publish Date
01 Jun 2024

Abstract

Lontong Kupang (Online and Integrated Services Through One Gate System Between Disdukcapil Surabaya, Surabaya Religious Court and Ministry of Religion Surabaya). The purpose of this research is to analyze the successful implementation of the Lontong Kupang program based on the Theory of Program Implementation Success according to George Edward III which consists of Communication, Disposition, Resources and Bureaucracy Structure. The method used in this study is descriptive qualitative with observation and interview data collection. The research results show that the Lontong Kupang Program has been successful and the implementation is good. However, in its implementation there are still several obstacles that hinder the implementation of the program. The inhibiting factors found in this research are the lack of budget availability for program implementation, and the lack of outreach to the community regarding the Lontong Kupang service program which results in many people not understanding the requirements or documents that must be brought when registering.

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Journal Info

Abbrev

dia

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Social Sciences

Description

DIA: Journal of Public Administration Studies is published by the public administration department at the University of 17 August Surabaya, as a medium of communication and dissemination of research results and scientific work in the field of Public Policy, Local Government, Public Management, ...