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All Journal Jurnal Riset danAplikasi Teknik Industri (JRATI) Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika
I Made Dwi Budiana Penindra
Universitas Udayana
Aerospace Engineering Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Energy Engineering Environmental Science Industrial & Manufacturing Engineering

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Perancangan SOP pada Pelayanan Pengiriman Domestic Trucking Dengan Pendekatan FMEA di PT TLS Express Logistics Nailah Faizah Putri Meruanto; I Made Dwi Budiana Penindra; I Gusti Agung Kade Suriadi; I Made Kusuma Jaya
JURNAL RISET DAN APLIKASI TEKNIK INDUSTRI Vol. 4 No. 01 (2026): Volume 04 Issue 01, April 2026
Publisher : Study Program of Industrial Engineering, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JRATI.2026.v04.i02.p07

Abstract

Pelayanan pengiriman domestic trucking di PT Total Lintas Semesta masih menghadapi berbagai kendala operasional serta belum didukung oleh Standar Operasional Prosedur (SOP) yang baku. Penelitian ini bertujuan untuk mengidentifikasi potensi kegagalan proses dan merancang SOP berbasis risiko menggunakan metode Failure Mode and Effects Analysis (FMEA). Metode penelitian dilakukan melalui studi literatur, observasi, wawancara, dan kuesioner, dilanjutkan dengan penilaian Severity, Occurrence, dan Detection untuk memperoleh nilai Risk Priority Number (RPN). Hasil penelitian menunjukkan terdapat 13 kendala operasional dengan nilai kritis RPN sebesar 147,2, di mana lima kendala termasuk kategori risiko tinggi, yaitu kemacetan pada rute tertentu, ketidaklengkapan surat izin barang, ketidaklengkapan dokumen faktur pajak, perubahan rute pengiriman, serta keterlambatan pembayaran. Berdasarkan hasil tersebut, dirancang SOP umum dan SOP inspeksi sebagai pedoman kerja preventif untuk meningkatkan konsistensi proses dan kualitas pelayanan domestic trucking.
Identifikasi Pemporosan pada Lini Proses Logistik Hotel PYX dengan Value Stream Mapping I Gusti Agung Mas Putri Anggita; I Made Dwi Budiana Penindra; I Gusti Agung Gangga Tirtayasa
Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika Vol. 4 No. 1 (2026): Januari: Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Inform
Publisher : Asosiasi Riset Ilmu Teknik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jupiter.v4i1.1297

Abstract

This study aims to identify and minimize waste in the process of procuring Food & Beverage raw materials at Hotel PXY Jasa Bali using the Lean Inventory Management approach. Observations over one month showed that the total procurement cost reached 47% of the total revenue, exceeding the ideal limit of 35%. One of the main causes is the inefficient and lack of synchronization between divisions in the Rhapsody platform, which causes waste in the form of defects, delays, over-processing, and transportation. This study uses the Value Stream Mapping (VSM) method to map actual conditions and Process Activity Mapping (PAM) to identify the type of activity based on the waste category. In addition, root cause analysis is carried out using the Root Cause Analysis (RCA) approach. The mapping results showed that out of the total lead time of 598.44 minutes, only 278.49 minutes or 46.54% were value-added activities. This finding indicates that the procurement process is not yet efficient and needs optimization. Several recommendations were given to minimize waste, such as clearer division of tasks, improved communication with vendors, and the procurement of supporting facilities to reduce physical movement between divisions. The implementation of this lean service is expected to be able to increase the efficiency of the logistics process and reduce the company's overall operational costs.
Co-Authors I Gusti Agung Gangga Tirtayasa I Gusti Agung Kade Suriadi I Gusti Agung Mas Putri Anggita I Made Kusuma Jaya Nailah Faizah Putri Meruanto