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All Journal Al-Manhaj: Jurnal Hukum dan Pranata Sosial Islam Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Alfuad: Jurnal Sosial Keagamaan
Abdul Rozaq
Universitas Islam Negeri Walisongo Semarang, Indonesia
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Tren dan Tantangan dalam Manajemen Industri Haji dan Umroh: Perspektif Global dan Lokal Maela Aulia; Yuyun Affandi; Abdul Rozaq
JURNAL MANAJEMEN PENDIDIKAN DAN ILMU SOSIAL Vol. 5 No. 4 (2024): Jurnal Manajemen Pendidikan dan Ilmu Sosial (Juni - Juli 2024)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jmpis.v5i4.2130

Abstract

In recent years, trends in the management of the Hajj and Umrah industry have experienced significant changes influenced by globalization, technological advances and socio-economic dynamics. The industry has various challenges such as currency exchange rate fluctuations, visa clearances from Saudi Arabian authorities, regulatory changes, and stiff competition among travel agents. This research aims to analyze trends and challenges in the management of the Hajj industry from a local and global perspective to ensure the sustainability and effectiveness of managing this industry in the future. Through qualitative research methods with a literature study approach, the research results show that the management of the Hajj and Umrah industry is experiencing social changes (trends) such as the digitization of services, improving service quality, more varied travel packages, and the involvement of social media as a process for transferring travel agent information. However, behind this positive trend, Hajj industry management faces complex challenges such as policy changes, competition and crime in Hajj and Umrah organizers. To overcome this, agents need to be careful in developing pricing and promotion strategies and always follow the latest developments from the government and related authorities.
Factors and Psychological Impact of Hajj Pilgrims Failing to Depart in 2024 Semarang City Nurul Mafaza; Abdul Sattar; Abdul Rozaq; Hasyim Hasanah; Muh. Syahri Romadhon
Alfuad: Jurnal Sosial Keagamaan Vol. 9 No. 2 (2025)
Publisher : Universitas Islam Negeri Mahmud Yunus Batusangkar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31958/jsk.v9i2.14919

Abstract

In 2024, a number of pilgrims in Semarang City experienced failure in departure, which has the potential to cause psychological impacts, such as stress, anxiety, and depression. This failure can be influenced by various factors, including regulatory, health, and administrative. Therefore, this study aims to explore the psychological experiences of pilgrims who failed to depart in 2024 in Semarang City, as well as identify the main factors that led to their failure to depart. This study utilizes a qualitative method with a phenomenological approach to uncover the casual factors of the failure to depart, and a quantitative method to examine the impact of the failute to depart. The research subjects were selected through purposive sampling technique, with a total of 20 pilgrims who experienced departure failure as informants. Data related to causal factors were collected through in-depth interviews, observation, and documentation, then analyzed using the phenomenological analysis method. Meanwhile, the psychological impact was collected through the DASS-42 questionnaire. The results showed that the main factors for failure to depart include financial instability, government policies, health problems, shar'i excuses, and personal reasons. The psychological impact felt by pilgrims is depression, disappointment, and stress with normal to very severe levels. This study reveals that failure to go on Hajj has a significant psychological impact on pilgrims. Therefore, psychological assistance and policy improvements are needed so that pilgrims who experience failure still get adequate emotional support.
Differentiation Treatment Of KBIHU According To The Law On Hajj And Umrah Management Agil Syarifatul Mashohih; Abdul Rozaq
AL-MANHAJ: Jurnal Hukum dan Pranata Sosial Islam Vol. 8 No. 1 (2026)
Publisher : Fakultas Syariah INSURI Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almanhaj.v8i1.8871

Abstract

The regulatory transformation of Hajj management in Indonesia through the enactment of Law Number 14 of 2025, amending  Law Number 8 of 2019, has significantly impacted (KBIHU)as a strategic partners of the government. This study aims to analyze the differentiation of regulatory treatment for the word KBIHU under both legal regimes and to examine its managerial implications for institutional accountability and professionalism. Employing a qualitative comparative document analysis, this research focuses on Articles 52-56 of both laws to identify shifts in legal norms. The findings reveal a governance paradigm shift from a socio-religious partnership model to a more standardized, bureaucratic oversight system. Key changes include stricter accreditation requirements, digital supervision through the SERAMBI platform, an increase in the pilgrim-to-guide ratio from 1:135 to 1:151, and a shift in guide quota allocation from an automatic entitlement to a proposal-based mechanism dependent on competency selection. While the new regulation promotes transparency and professional standards, the increased workload per guide potentially risks reducing the quality of personalized guidance. Consequently, KBIHU is required to reposition its service strategies to remain adaptive within an increasingly regulated and modernized Hajj and Umrah management ecosystem.
Co-Authors Abdul Sattar Agil Syarifatul Mashohih Hasyim Hasanah Maela Aulia Muh. Syahri Romadhon Nurul Mafaza Yuyun Affandi