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All Journal JURMA : Jurnal Program Mahasiswa Kreatif
Auliyah Chairani
Universitas Malikussaleh
Computer Science & IT Education Languange, Linguistic, Communication & Media Public Health Social Sciences

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Analysis of Customer Trust and Satisfaction on Service Quality and Security of BSI Mobile Customers After Cyber Banking Lestari Lestari; Ahmad Fauzul Hakim Hasibuan; Auliyah Chairani; Putri Rahmadhani
Jurma : Jurnal Program Mahasiswa Kreatif Vol 7 No 2 (2023): DESEMBER 2023
Publisher : LPPM UIKA Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/jurma.v7i2.1797

Abstract

This study uses qualitatif methods with interviews. So the basis for this research is the author’s interpretation of customer trust and satisfaction in BSI Mobile customers quality of service and security after cyber banking, which explains how customer trust in BSI Mobile. according to the purpose of this study, the researchers wanted to see how the response of BSI customers when cyber banking issues arose the object of research in this study consisted of 3 people, namely 2 women and 1 man who were BSI customers who used transfers. the results of the study show that they agree that the E-banking feature, in which the informants say the same and different opinions, they agree that the features offered in mobile banking are new conveniences
Contribution of Cost Accounting Information in Increasing Responsibility to Stake Holders in MSMES Lhokseumawe City Auliyah Chairani; Dwi Rapika Putri; Putri Rama Dani; Munawar Khalil Nasution; M. Reihan; Muammar Gaddafi
Jurma : Jurnal Program Mahasiswa Kreatif Vol 8 No 1 (2024): JUNI
Publisher : LPPM UIKA Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/jurma.v8i1.2172

Abstract

The influence of accounting in countries, especially Indonesia, is currently experiencing rapid changes where the more the economic sector develops, the world will also become more advanced so that in the future various kinds of organizations such as companies will experience development. This research aims to test the influence of accounting cost in reminded not quite enough answer to stake holders in MSMEs in Lhoksemauwe City. The research method used in this research is the data collection method. The data collection method used is literature review, library research. Data collection methods in the library, reading, recording and managing research materials. The type of data used is data Qualitative. Results study it provides in-depth insight into how thoughtful integration between Cost Accounting, Responsibility and attention to Stakeholders can support the sustainable growth of MSMEs. The implications of these findings are not only relevant for practitioners and academics in the field of accounting, but can also be a basis for developing policies that support the holistic development of MSMEs.
Co-Authors Ahmad Fauzul Hakim Hasibuan Dwi Rapika Putri Lestari Lestari M. Reihan Muammar Gaddafi Munawar Khalil Nasution Putri Rahmadhani Putri Rama Dani