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All Journal Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Joyo, Ericko Ongko
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Decision Sciences, Operations Research & Management Public Health Social Sciences

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THE INFLUENCE OF MOTIVATION AND KNOWLEDGE ON THE COMPLETENESS OF MEDICAL RECORDS WITH ATTITUDE AS AN INTERVENING FACTOR Junaedi, Junaedi; Supriyantoro, Supriyantoro; Mustikawati, Intan Silviana; Joyo, Ericko Ongko
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 1
Publisher : UI Scholars Hub

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Incomplete medical record filling by doctors is still a widespread problem encountered in various hospitals. Incomplete medical record documentation is very detrimental to the hospital. This research aims to determine the correlation between motivation and workload on doctors' completeness of medical record filling through attitude mediation. This study was conducted with a cross-sectional design, which included 40 doctors who worked at the inpatient ward of Annisa Citeureup Hospital as the respondents. Motivation, knowledge, and attitudes were assessed using a questionnaire with a Likert scale, while the medical records completeness data was obtained by directly evaluating the medical records. Partial least squares (PLS) path analysis was done to analyze the association among the observed variables. Motivation, knowledge, and attitudes significantly influence the completeness of medical records. Motivation and knowledge do not directly correlate to the completeness of medical records but have a significant correlation mediated by attitude. Attitude is the factor that most influences the medical record completeness. Increasing the completeness of medical records would be directly influenced by increasing the positive attitude of doctors. Motivation and knowledge do not directly affect the completeness of medical records but affect attitude improvement.
KNOWLEDGE, WORKLOAD, ATTITUDE, AND ELECTRONIC HEALTH RECORDS COMPLIANCE AMONG HEALTHCARE PROFESSIONALS Ibrahim, Rita Zahara; Supriyantoro, Supriyantoro; Joyo, Ericko Ongko
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 9, No. 3
Publisher : UI Scholars Hub

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Electronic health record (EHR) has replaced conventional medical records in Indonesia. Until now, its utilization is still not optimal, and there are still frequent problems with incomplete filling of the EHR form due to individual factors. To examine the association between knowledge and workload with healthcare professionals' (HCPs) compliance in filling out HER, considering the mediating role of attitude. We performed a cross-sectional study on 80 HCPs who worked at the Intensive Care Unit of the National Cardiovascular Centre Harapan Kita. We observe the level of knowledge and workload as independent variables, attitudes as mediating variables, and compliance as the dependent variable. Primary data were obtained by using questionnaires. The association among observed variables was analyzed using path analysis. As a result, we found that knowledge, workload, and attitude simultaneously had a significant association with compliance in EHR filling. Attitude is the most dominant independent variable that directly affected compliance, while knowledge and workload were associated with compliance mediated by attitude. It was concluded that increasing HCPs' compliance in filling out the EHR would be directly associated with a positive attitude of HCPs. A higher level of knowledge and a lighter workload do not directly associate with better compliance, but affect attitude improvement. Thus improving knowledge levels and adjusting the workload will increase EHR filling compliance by mediating positive attitudes among HCPs.
Co-Authors Ibrahim, Rita Zahara Junaedi Junaedi Mustikawati, Intan Silviana Supriyantoro Supriyantoro