Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Tali Jagad Jurnal Ilmiah Manajemen
Nur Fadilah_ Nur Fadilah
Unknown Affiliation
Decision Sciences, Operations Research & Management

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Analisis Pengaruh Kualitas Produk dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Sambal Gami Jeet 81 Porong: Analisis Pengaruh Kualitas Produk Dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Sambal Gami Jeet 81 Porong Nur Fadilah_ Nur Fadilah; Afifatus Sholikhah
TALI JAGAD JOURNAL Vol. 2 No. 1 (2024): TALIJAGAD
Publisher : Universitas Nahdlatul Ulama Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to assess the influence of Product Quality and Service Quality on Customer Satisfaction at Sambal Gami Jet 81 Porong. Data was collected using a survey method from 44 respondents who are loyal customers of Sambal Gami Jet 81. The data was then analyzed using multiple linear regression analysis. The research results show that Product Quality and Service Quality significantly influence Customer Satisfaction. This research highlights the importance of prioritizing and improving Product Quality and Service Quality to maintain and increase customer satisfaction in food businesses such as Sambal Gami Jet 81 Porong.
Co-Authors Afifatus Sholikhah