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All Journal Journal of Multidisciplinary Inquiry in Science, Technology and Educational Research CARONG: Jurnal Pendidikan, Sosial dan Humaniora
Siti Apriliyaningsih
Universitas Bina Bangsa
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

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Analisis Peran Pemuda dalam Ragam Organisasi pada Komite Nasional Pemuda Indonesia (KNPI) demi Mewujudkan Budaya Politik Pancasila Azhar Hayatunnisa; Eli Apud Saepudin; Siti Apriliyaningsih; Listia Ulya Madina; Faicha Nurhasna; Siti Lita Rosita
MISTER: Journal of Multidisciplinary Inquiry in Science, Technology and Educational Research Vol. 1 No. 3 (2024): MEI-JULI
Publisher : UNIVERSITAS SERAMBI MEKKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32672/mister.v1i3.1619

Abstract

The Indonesian Youth National Committee (KNPI) is a youth organization formed on October 28, 1950. KNPI aims to foster and develop the potential of Indonesian youth, increase youth participation in national development, realize national unity and integrity. The role of youth in the organization of the Indonesian Youth National Committee (KNPI) is important in creating a political culture of Pancasila. Youth is a milestone for the progress and development of the nation, and is very often associated with the progress of a nation. The role of youth in the life of the nation and state is no doubt, since the historical struggle for Indonesian independence. The role of youth in the Indonesian national movement from 1908-1928 was also very significant, through the struggle to form a national youth organization, find a national symbol, and introduce Indonesia to the international world. In the KNPI organization, youth have an important role in creating a political culture of Pancasila, which is the basis of Indonesian law and state administration. Youth can play a role in developing leadership, building communities, and developing student affairs. Youth organizations can also be a platform to develop the skills and leadership necessary in achieving the goals of a capable society.
Implementasi Kebijakan Layanan Pengaduan Masyarakat Melalui SP4N-LAPOR! Di Dinas Komunikasi, Informatika, Statistik Dan Persandian Provinsi Banten Siti Apriliyaningsih; Gatot Hartoko; Eli Apud Saepudin
CARONG: Jurnal Pendidikan, Sosial dan Humaniora Vol. 3 No. 3 (2026): Juli-September, Isu dan Tantangan Kontemporer dalam Pendidikan, Ilmu Sosial, da
Publisher : Universitas Serambi Mekkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/03h3e684

Abstract

This study aims to analyze the implementation of public complaint service policy through the National Public Service Complaint Management System–Online People's Aspirations and Complaints Service (SP4N-LAPOR!) at the Communication, Informatics, Statistics, and Encryption Office of Banten Province. The study is motivated by the importance of delivering transparent, responsive, and accountable public services through the utilization of information technology as a platform for citizens to submit aspirations and complaints. However, the implementation of SP4N-LAPOR! continues to face several challenges, including limited public participation, suboptimal coordination among regional government agencies, inadequate human resources, and uneven understanding of complaint management procedures among public officials. This research employed a qualitative method with a descriptive approach. Data were collected through interviews, observations, and documentation and analyzed using an interactive analysis model consisting of data reduction, data display, and conclusion drawing. The analysis of policy implementation was based on George C. Edward III's implementation theory, covering communication, resources, disposition, and bureaucratic structure. The findings indicate that the implementation of SP4N-LAPOR! in Banten Province has been generally effective, supported by the availability of a digital complaint management system and inter-agency coordination. Nevertheless, further improvements are required through strengthening the capacity of public officials, expanding public awareness and outreach, enhancing institutional coordination, and optimizing the use of information technology to improve the quality, responsiveness, and accountability of public service delivery.
Co-Authors Azhar Hayatunnisa Eli Apud Saepudin Faicha Nurhasna Gatot Hartoko Listia Ulya Madina Siti Lita Rosita