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Pengaruh Employee Engagement, Teamwork Terhadap Motivasi Dan Kinerja Perawat Solehudin Solehudin; Inas Syabanasyah
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 3 No. 5: Juli 2024
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v3i5.3362

Abstract

Employee engagement meningkatkan keterlibatan, motivasi, dan kepuasan kerja, mempengaruhi kinerja secara positif. Penelitian ini bertujuan untuk mengetahui pengaruh Employee engagement dan tim work terhadap motivasi dan kinerja perawat. Jenis penelitian yang digunakan adalah kuantitatif analitik korelasional dengan pendekatan cross sectional. Populasi dalam penelitian adalah 266 perawat. Sampel dalam penelitian ini berjumlah 160, teknik pengambilan sampel menggunakan Simple Random Sampling. Analisis statistik dalam penelitian ini menggunakan Regresi Linier. Hasil penelitian menunjukkan bahwa employee engagement berpengaruh terhadap motivasi perawat dengan p-value 0,001 (<0,05). teamwork berpengaruh terhadap motivasi perawat dengan p-value 0,042 (< 0,05). Employee engagement berpengaruh terhadap kinerja perawat dengan p-value 0,008 (< 0,05). Teamwork berpengaruh terhadap kinerja perawat dengan p-value 0,001 (<0,05). Kesimpulan penelitian menunjukkan bahwa Employee engagement dan Teamwork mempengaruhi motivasi dan kinerja perawat.
Hubungan Komunikasi Terapeutik Perawat Terhadap Tingkat Kepuasan Pasien di Ruang Rawat Inap Cut Nurliana; Solehudin Solehudin; Inas Syabanasyah
Vitamin : Jurnal ilmu Kesehatan Umum Vol. 4 No. 2 (2026): April : Jurnal ilmu Kesehatan Umum
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/vitamin.v4i2.2123

Abstract

Patient satisfaction is a key requirement for successful hospital services, influenced by factors such as mismatched expectations, nurses' personal behavior, high costs, and an unsupportive environment. Nurses' therapeutic communication plays a crucial role in increasing satisfaction in the inpatient ward by building trust and reducing misunderstandings in multicultural patients. Objective: To determine the relationship between nurses' therapeutic communication and patient satisfaction in the Inpatient Ward of Khidmat Sehat Afiat (KiSA) Regional General Hospital, Depok City in 2025. Method: A quantitative, analytical correlational study with a cross-sectional approach. The adult patient population was 120 people from August to October 2025, with a sample of 97 respondents via simple random sampling (with a 5% dropout rate). Data were collected using a questionnaire at KiSA Regional General Hospital, Depok (October-November 2025), and analyzed using chi-square for categorical variables. Results: 87.6% of nurses used good therapeutic communication; patient satisfaction was 79.3% satisfied, 27.3% quite satisfied, and 0% dissatisfied. The chi-square test yielded a p-value of 0.008 <0.05, indicating a significant relationship. Conclusion: There is a relationship between nurses' therapeutic communication and patient satisfaction levels in the Asoka Inpatient Ward of KiSA Regional General Hospital. Suggestion: Nurses should improve their skills through active listening, verbal empathy, information clarification, self-evaluation, and shift discussions for multicultural patients in Depok.