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All Journal Jurnal Kawistara : Jurnal Ilmiah Sosial dan Humaniora Jurnal Ilmiah Edunomika (JIE) Prestise: Jurnal Pengabdian Kepada Masyarakat Bidang Ekonomi dan Bisnis Jurnal Kawistara
Tien Yustini
Indo Global Mandiri University
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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Mengukur Kinerja Pegawai Pemerintahan di Masa Krisis: Konstruksi Instrumen Kinerja Pegawai Dinas Sosial Kota Kupang Saat Masa Pandemi Covid-19 Jefirstson Richset Riwukore; Tien Yustini; Fellyanus Habaora
Jurnal Kawistara Vol 13, No 3 (2023)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/kawistara.73481

Abstract

Indikator kinerja biasanya dirancang untuk berlaku dalam satu kondisi. Ketika lembaga menghadapi masa krisis, seperti dalam masa pandemi Covid-19, maka perlu ada perubahan mekanisme pengukuran kinerja pegawai sebagai bentuk adaptasi terhadap situasi yang terjadi. Untuk itu penelitian ini dilakukan dalam rangka mengevaluasi indikator kinerja pegawai agar sesuai dengan situasi tersebut. Penelitian ini berlangsung di Dinas Sosial Kota Kupang. Pendekatan penelitian secara eksplanatif pada populasi penelitian sebanyak 77 pegawai, dan pendekatan sampel penelitian secara sensus atau seluruh pegawai menjadi subjek penelitian. Jenis data terdiri dari data primer dan sekunder yang diperoleh dengan teknik observasi, wawancara kuisioner, dan dokumentasi. Analisis data secara exploratory factor analysis (EFA). Hasilnya, diketahui indikator kinerja pegawai yang sesuai dengan kondisi Covid-19 terdiri dari 9 komponen, yaitu: profesional, target, kredibel, tim kerja, fokus, kapabilitas, inovatif, infrastruktur, dan perfeksionis. Kemampuan indikator kinerja tersebut menjelaskan konstruk sebesar 74,04% yang menunjukkan hasil penelitian ini eksisten terhadap situasi tidak normal, seperti di masa pandemi Covid-19.
Pengaruh Service Quality, Information Quality, Sistem Quality Terhadap Net Benefit Mediasi User Satisfaction Dan Intention Use Aprian Nugraha; Tien Yustini
JURNAL ILMIAH EDUNOMIKA Vol 8, No 3 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i3.14991

Abstract

The purpose of this study was to determine the effect of Service Quality, Information Quality, System Quality on Net Benefit Mediation Customer Trust and Intention Use (Case Study on Mobile BNI Banking Prabumulih Branch). This research method uses a descriptive survey and verification, field data collection using questionnaire techniques, interviews and documentation. This research is associative research, where in this study there are variables that are related and can affect other variables. affect other variables. The population of this research is Bank BNI Branch customers Prabumulih. With incidental method sample method with a sample size of 111 respondents. Data processing using Smart analysis tool PLS v 3 The results of the study concluded that 1). Information Quality does not positive and insignificant effect on Net Benefit 2). Information Quality has no positive and insignificant effect to Use 3).Information Quality has no positive and insignificant effect on User Satisfaction 4). Service Quality has a positive and significant to Net Benefit 5) Service Quality has a positive and significant effect on Use 6).significant on Use 6). Service Quality has a positive and significant on User Satisfaction 7). System Quality has no positive and insignificant effect to Net Benefit 8). System Quality has no positive and insignificant effect to Use. 9) System Quality has no positive and insignificant effect on User System Quality has no positive and insignificant effect on User Satisfaction 11). User Satisfaction has a positive and significant effect on Net Benefit.
Mengukur Kinerja Pegawai Pemerintahan di Masa Krisis: Konstruksi Instrumen Kinerja Pegawai Dinas Sosial Kota Kupang Saat Masa Pandemi Covid-19 Jefirstson Richset Riwukore; Tien Yustini; Fellyanus Habaora
Jurnal Kawistara Vol 13, No 3 (2023)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/kawistara.73481

Abstract

Indikator kinerja biasanya dirancang untuk berlaku dalam satu kondisi. Ketika lembaga menghadapi masa krisis, seperti dalam masa pandemi Covid-19, maka perlu ada perubahan mekanisme pengukuran kinerja pegawai sebagai bentuk adaptasi terhadap situasi yang terjadi. Untuk itu penelitian ini dilakukan dalam rangka mengevaluasi indikator kinerja pegawai agar sesuai dengan situasi tersebut. Penelitian ini berlangsung di Dinas Sosial Kota Kupang. Pendekatan penelitian secara eksplanatif pada populasi penelitian sebanyak 77 pegawai, dan pendekatan sampel penelitian secara sensus atau seluruh pegawai menjadi subjek penelitian. Jenis data terdiri dari data primer dan sekunder yang diperoleh dengan teknik observasi, wawancara kuisioner, dan dokumentasi. Analisis data secara exploratory factor analysis (EFA). Hasilnya, diketahui indikator kinerja pegawai yang sesuai dengan kondisi Covid-19 terdiri dari 9 komponen, yaitu: profesional, target, kredibel, tim kerja, fokus, kapabilitas, inovatif, infrastruktur, dan perfeksionis. Kemampuan indikator kinerja tersebut menjelaskan konstruk sebesar 74,04% yang menunjukkan hasil penelitian ini eksisten terhadap situasi tidak normal, seperti di masa pandemi Covid-19.
THE ROLE OF LOCATION DIGITALIZATION AND PROMOTIONAL VISUALIZATION TO ENCHANCE MSME VISIBILITY Kesha Innocencia; Tien Yustini; Reny Aziatul
Prestise: Jurnal Pengabdian Kepada Masyarakat Bidang Ekonomi dan Bisnis Vol. 5 No. 1 (2025): Jurnal Pengabdian Kepada Masyarakat Bidang Ekonomi dan Bisnis
Publisher : Faculty of Islamic Economics and Business, UIN Sunan Gunung Djati Bandung, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/prestise.v5i1.49562

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play an important role in driving both local and national economic growth. Digitalization is one of the key strategies for MSMEs to enhance competitiveness and reach wider markets. Most MSMEs in Desa Limau, Sembawa District, have not yet optimally utilized digital technology, either in business location digitalization or promotional visualization, making their businesses difficult to find and resulting in low marketing reach. This community service program aims to improve the visibility of MSMEs in Desa Limau through location digitalization and promotional visualization. The activities were carried out through direct (door-to-door) assistance, which included creating business locations on Google Maps, providing basic introductions to marketplaces (Shopee and TikTok Shop), and designing promotional banners for one of the MSMEs. Location digitalization aims to make it easier for customers to find MSME business locations online, while promotional visualization is intended to attract customer attention through both digital and physical media. The results of this training show that the door-to-door approach effectively improved MSME owners’ understanding and skills in utilizing digital technology, making business locations easier to find and promotional media more appealing. This training program is expected to serve as an initial step for MSMEs to expand their sales reach and enhance competitiveness in the digital era.
Co-Authors Aprian Nugraha Fellyanus Habaora Jefirstson Richset Riwukore Kesha Innocencia Reny Aziatul