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All Journal Community Development Journal: Jurnal Pengabdian Masyarakat Strukturasi: Jurnal Ilmiah Magister Administrasi Publik Journal International Inspire Education Technology (JIIET) Socious Journal
Andi Asrijal
Universitas Cahaya Prima
Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Health Professions Public Health Social Sciences Other

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Social Justice in Public Services: Evaluating Access and Inclusion for Vulnerable Groups Irmawati Irmawati; Anita Syam; Andi Asrijal
Socious Journal Vol. 3 No. 2 (2026): Journal Socious - April
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/gvzn7x34

Abstract

Social justice in public service delivery has become a critical issue, particularly in addressing inequalities faced by vulnerable groups in accessing essential services. This study aims to evaluate how access and inclusion influence the realization of social justice in public services. A mixed-method explanatory approach was employed, combining quantitative data from structured questionnaires and qualitative insights from in-depth interviews involving vulnerable populations. The quantitative data were analyzed using Structural Equation Modeling (SEM-PLS), while qualitative data were examined through thematic analysis to identify key barriers and inclusion strategies. The findings indicate that access to public services significantly influences inclusion, and inclusion plays a crucial role in achieving social justice outcomes. Administrative barriers were found to negatively affect both access and inclusion, highlighting the importance of institutional reforms. The results also reveal that inclusion mediates the relationship between access and social justice, emphasizing that equitable outcomes depend not only on availability but also on fair treatment and participation. In conclusion, this study demonstrates that achieving social justice in public services requires an integrated approach that combines improved access with inclusive practices. Policymakers must prioritize user-centered service design and equity-oriented strategies to ensure that vulnerable groups are not left behind.
Digital Empowerment in Public Services: Bridging Access Inequality through Community Technology Literacy Mega Erdawati; Zulkifli Zulkifli; Andi Asrijal
Socious Journal Vol. 3 No. 2 (2026): Journal Socious - April
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/psa6za28

Abstract

Digital transformation in public services has significantly improved efficiency and accessibility; however, it has also created new forms of inequality, particularly among communities with limited digital access and skills. This study aims to examine how community technology literacy mediates the relationship between digital transformation and digital empowerment in reducing access inequality. A quantitative explanatory approach was employed, with data collected through structured questionnaires distributed to citizens using digital public services. The data were analyzed using Structural Equation Modeling (SEM-PLS) to assess both direct and indirect relationships among variables. The findings reveal that digital transformation has a significant positive effect on community technology literacy, which in turn strongly influences digital empowerment. Both community technology literacy and digital empowerment were found to significantly reduce access inequality in public services. Furthermore, the mediation analysis confirms that community technology literacy serves as a key mechanism linking digital transformation to digital empowerment outcomes. These results highlight the importance of integrating technological development with community-based digital literacy initiatives. In conclusion, this study emphasizes that digital empowerment cannot be achieved solely through technological advancement but requires strengthening community capabilities. Therefore, inclusive digital policies that prioritize literacy development are essential to ensure equitable access to public services.
Trust Crisis in Public Services: Declining Public Trust in Government Institutions Ajeng R Indrawati; Andi Asrijal
Socious Journal Vol. 3 No. 2 (2026): Journal Socious - April
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/nedxcg14

Abstract

The decline of public trust in government institutions has emerged as a critical issue affecting the effectiveness of public service delivery. This study aims to analyze the factors contributing to the trust crisis and examine their implications for public services, focusing on institutional performance, service quality, and transparency. A mixed-method explanatory approach was employed, combining quantitative data from structured questionnaires and qualitative insights from in-depth interviews. The data were analyzed using Structural Equation Modeling (SEM-PLS) for quantitative analysis and thematic analysis for qualitative interpretation. The results indicate that institutional performance has a significant direct and indirect effect on public trust, with service quality and transparency acting as important mediating variables. Service quality and transparency also have strong positive effects on trust, highlighting the importance of responsive services and open governance. The findings reveal that poor service delivery and lack of transparency are key drivers of declining trust, while improvements in these areas can enhance public confidence. In conclusion, restoring public trust requires an integrated approach that strengthens institutional performance, improves service quality, and enhances transparency. These efforts are essential to ensure effective, accountable, and citizen-centered public service delivery.
INOVASI PRODUK “SNACK SEHAT BERBASIS DAUN KELOR” SEBAGAI PELUANG USAHA MAHASISWA Asminar Mokodongan; Vera Selviana Adoe; Siti Aisyah Hanim; Iba Harliyana; Andi Asrijal
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 7 No. 3 (2026): Vol. 7 No. 3 (2026)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v7i3.58272

Abstract

Pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pengetahuan, keterampilan, dan jiwa kewirausahaan mahasiswa melalui inovasi produk snack sehat berbasis daun kelor. Program dilaksanakan melalui kegiatan sosialisasi, pelatihan, praktik langsung, dan pendampingan. Hasil kegiatan menunjukkan adanya peningkatan pemahaman peserta mengenai kandungan gizi dan potensi ekonomi daun kelor sebagai bahan pangan sehat yang dapat dikembangkan menjadi produk bernilai jual. Mahasiswa berhasil mengembangkan berbagai produk olahan seperti keripik daun kelor, stik kelor, cookies daun kelor, dengan tampilan yang lebih modern dan menarik. Selain itu, peserta juga mengalami peningkatan keterampilan dalam menerapkan proses produksi pangan yang higienis, kreatif, dan sesuai dengan prinsip keamanan pangan. Program ini turut meningkatkan kemampuan peserta dalam merancang kemasan produk, membangun identitas merek, serta memanfaatkan media digital sebagai sarana promosi usaha. Dari sisi kewirausahaan, kegiatan ini berhasil menumbuhkan motivasi, rasa percaya diri, dan pola pikir inovatif mahasiswa dalam mengembangkan usaha berbasis potensi lokal. Secara keseluruhan, program ini memberikan kontribusi positif dalam membangun kesadaran mahasiswa terhadap pentingnya pengembangan pangan lokal yang inovatif, sehat, dan memiliki nilai ekonomis sebagai peluang usaha berkelanjutan.
CULTURALLY-RESPONSIVE LEARNING TECHNOLOGY: INTEGRATING LOCAL WISDOM AND MOTHER TONGUES INTO DIGITAL LEARNING PLATFORMS FOR INDIGENOUS STUDENTS Andi Asrijal; Raden Ajeng Indrawati; Syarifatul Hayati Zarfi; Fathimath Saida
Journal International Inspire Education Technology Vol. 4 No. 3 (2025)
Publisher : Sekolah Tinggi Agama Islam Al-Hikmah Pariangan Batusangkar, West Sumatra, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55849/jiiet.v4i3.1151

Abstract

Indigenous students across diverse regions continue to experience inequitable learning outcomes due to digital learning platforms that insufficiently reflect their cultural identities, local wisdom, and mother tongues. Conventional EdTech systems often adopt universalized content structures that overlook indigenous epistemologies, resulting in decreased motivation, limited comprehension, and reduced learning engagement. These challenges highlight the need for culturally-responsive digital learning models capable of integrating local narratives, linguistic heritage, and community-based knowledge systems into technology-supported education. This study aims to develop and analyze a culturally-responsive learning technology framework that embeds local wisdom and mother tongues within digital learning platforms to enhance accessibility, inclusivity, and meaningful learning for indigenous students. The research employs a mixed-methods design involving qualitative ethnographic documentation of indigenous cultural practices and quantitative usability testing of a prototype platform. Data are collected from indigenous teachers, students, and community leaders through interviews, observations, and structured questionnaires. Findings indicate that integrating culturally grounded content—such as traditional stories, regional ecological knowledge, and local vocabulary—significantly improves learning relevance, cognitive connection, and emotional engagement. Quantitative analysis shows measurable gains in comprehension and task completion accuracy when learning materials incorporate mother-tongue scaffolding and culturally familiar representations. The study concludes that culturally-responsive learning technology fosters deeper identity affirmation, strengthens intergenerational knowledge transmission, and reduces digital learning barriers among indigenous students. The incorporation of local wisdom and mother tongues not only enhances academic outcomes but also promotes cultural sustainability within digital ecosystems. Future implementations should prioritize community co-design, adaptive language features, and scalable platform architectures to ensure long-term impact and cross-regional applicability.
Rural Gig Work and Social Protection Gaps: Administrative Invisibility among Ojek Gabah Workers Anita Syam; Mardi Mardi; Andi Asrijal; Hasnawati Hasnawati; Mega Erdawati
Strukturasi: Jurnal Ilmiah Magister Administrasi Publik Vol 8, No 2 (2026): STRUKTURASI: JURNAL ILMIAH MAGISTER ADMINISTRASI PUBLIK, SEPTEMBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/strukturasi.v8i2.7382

Abstract

Rural gig-type work remains weakly represented in social-protection research, which has largely focused on urban platform labor or conventional agricultural employment. This study examines how occupational precarity is experienced among ojek gabah workers in Bone Regency, Indonesia, and how administrative arrangements shape access to social protection. A qualitative case study design was used, with phenomenological attention to workers’ lived experiences. Semi-structured interviews were conducted with 10 purposively selected informants: four ojek gabah workers, one landowning farmer/service user, one community leader, one village head, one BUMDes manager, one police representative, and one district Manpower Office representative; field observation provided contextual evidence. Precarity was organized through seasonal demand, task-based payment, discontinuous earnings, worker-provided motorcycles, and substantial occupational risk. The protection gap was located less in complete legal exclusion than in the transition from formal eligibility to administrative recognition and effective access, which was weakened by fluid occupational identities, incomplete worker data, limited scheme familiarity, and reliance on individual enrolment. Participants identified village government and BUMDes intermediation as a potentially feasible pathway for worker identification and collective enrolment, but the legal, financial, and operational viability of such arrangements remains untested. The study shows how rural non-platform gig work can become administratively difficult to recognize even where formal social-protection eligibility exists.
Co-Authors Ajeng R Indrawati Anita Syam Anita Syam Asminar Mokodongan Fathimath Saida Harliyana, Iba Hasnawati Hasnawati Irmawati Irmawati Mardi Mardi Mega Erdawati Mega Erdawati Raden Ajeng Indrawati Syarifatul Hayati Zarfi Ti Aisyah Vera Selviana Adoe Zulkifli Zulkifli