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All Journal Jurnal Ilmu Manajemen Terapan (JIMT) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan JURNAL ECONOMINA ENDLESS : International Journal of Future Studies
Farida Yuliaty
Universitas Sangga Buana, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Social Sciences Other

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 1 
Exploring the Future of Work: Impact of Automation and Artificial Intelligence on Employment Masriadi; Dasmadi; Nurul Efri Ekaningrum; Muhammad Syahrul Hidayat; Farida Yuliaty
ENDLESS: INTERNATIONAL JOURNAL OF FUTURE STUDIES Vol. 6 No. 1 (2023): ENDLESS : International Journal of Future Studies
Publisher : Global Writing Academica Researching & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/endlessjournal.v6i1.131

Abstract

The presence of Artificial Intelligence (AI) and automation of work provide a revolution in the world of work. But at the same time, this can threaten human potential in employment. This research was conducted to see the influence exerted by AI and automation on human employment. This research will be carried out using a descriptive qualitative approach. The data used in this study comes from various research results and previous studies that still discuss the use of AI and automation in the world of work. This study found that AI and automation are currently replacing many jobs. However, some bits of intelligence belonging to humans, such as intuition and empathy, is still difficult for AI to imitate. Even though the existence of AI and automation can be a threat to humans in the workforce, with the increase in human resource skills; then humans who adapt will not be replaced by machines, but there will be the integration of human-machine work, where AI and automation do not replace humans but become tools for human labor.
Pengaruh Komunikasi, Lingkungan Kerja, Kompensasi dan Pengembangan Karir terhadap Kinerja Pegawai di RS TK IV Cijantung Kesdam Jaya Herisa Rahmasari; Kosasih Kosasih; Farida Yuliaty
Co-Value Jurnal Ekonomi Koperasi dan kewirausahaan Vol. 15 No. 5 (2024): Co-Value: Jurnal Ekonomi, Koperasi & Kewirausahaan
Publisher : Program Studi Manajemen Institut Manajemen Koperasi Indonesia Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/covalue.v15i5.4756

Abstract

Rumah sakit memiliki peran penting dalam menyediakan layanan kesehatan yang berkualitas. Namun, tingginya turnover dan rendahnya kepuasan kerja karyawan dapat berdampak negatif terhadap kualitas layanan kesehatan. Penelitian ini bertujuan untuk menganalisis pengaruh komunikasi, lingkungan kerja, kompensasi, dan pengembangan karir terhadap kinerja karyawan di RS TK IV Cijantung Kesdam Jaya. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik pengumpulan data melalui kuesioner yang disebarkan kepada 100 responden yang merupakan karyawan rumah sakit tersebut. Data dianalisis menggunakan regresi linier berganda untuk menguji hubungan antara variabel independen dan dependen. Hasil penelitian menunjukkan bahwa komunikasi yang efektif, lingkungan kerja yang nyaman, kompensasi yang memadai, dan peluang pengembangan karir yang jelas memiliki pengaruh positif dan signifikan terhadap kinerja karyawan. Faktor-faktor ini terbukti meningkatkan kinerja karyawan secara keseluruhan dan menurunkan niat untuk keluar (turnover intention). Kesimpulannya, manajemen rumah sakit perlu memperhatikan aspek-aspek tersebut untuk meningkatkan kinerja dan menjaga stabilitas operasional, yang pada akhirnya akan berdampak pada kualitas layanan kesehatan yang lebih baik.
THE INFLUENCE OF MEDICAL SERVICE QUALITY AND TRUST ON LOYALTY WITH PATIENT SATISFACTION AS AN INTERVENING VARIABLE IN THE INPATIENT WARD OF BHAYANGKARA HOSPITAL BANJARMASIN Putriana Sitompul; Farida Yuliaty; Ayu Laili Rahmiyati; Kosasih; Vip Paramarta; Fitriana
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 1 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18611870

Abstract

This study aims to analyze the influence of medical service quality and trust on patient loyalty with patient satisfaction as an intervening variable in the inpatient ward of Bhayangkara Hospital Banjarmasin. Hospitals are required to consistently provide comprehensive healthcare services, maintain patient trust, and enhance the quality of their services in order to improve patient satisfaction. This research employed a quantitative approach. The sample of this study consisted of 78 patients at Bhayangkara Hospital Banjarmasin. Data analysis was carried out using descriptive analysis and verification analysis with path analysis. The findings reveal that service quality and trust have a significant effect on improving patient satisfaction. Enhancements in service quality and trust can significantly contribute to higher levels of patient satisfaction. Service quality also has a significant effect on increasing patient loyalty, indicating that improved service quality can significantly foster greater patient loyalty. However, service quality and trust were found to have no direct significant effect on patient loyalty. Although improvements in service quality and trust may encourage higher patient loyalty, the effect was not statistically significant. Patient satisfaction demonstrated a significant influence on patient loyalty, suggesting that increased patient satisfaction can significantly enhance patient loyalty. Moreover, trust was shown to have a significant effect on patient loyalty when mediated by patient satisfaction. While improvements in trust may encourage greater loyalty through increased satisfaction, the effect was not statistically significant.
Analisis Budaya Keselamatan Kerja dan Budaya Organisasi terhadap Budaya Keselamatan Pasien di RSU Al Fatah Ambon Asih Romayanti; Farida Yuliaty; Ayu Laili Rahmiyati; Vip Paramarta; Kosasih Kosasih
Jurnal Ilmu Manajemen Terapan Vol. 8 No. 1 (2026): Jurnal Ilmu Manajemen Terapan (September - Oktober 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v8i1.9879

Abstract

Keselamatan pasien merupakan salah satu indikator utama kualitas pelayanan rumah sakit, yang dipengaruhi oleh kemampuan organisasi kesehatan untuk membangun budaya keselamatan yang kuat melalui budaya keselamatan kerja dan budaya organisasi. Penguatan kedua aspek ini sangat penting karena pelayanan kesehatan melibatkan berbagai risiko yang dapat menyebabkan kejadian buruk yang memengaruhi kualitas pelayanan dan keselamatan pasien. Penelitian ini bertujuan untuk menganalisis pengaruh budaya keselamatan kerja dan budaya organisasi terhadap budaya keselamatan pasien di RSU Al Fatah Ambon. Penelitian ini menggunakan pendekatan kuantitatif dengan metode penjelasan. Data dikumpulkan melalui kuesioner yang dibagikan kepada 103 tenaga kesehatan yang dipilih menggunakan teknik pengambilan sampel acak. Analisis data dilakukan melalui pengujian validitas, pengujian reliabilitas, analisis deskriptif, pengujian asumsi klasik, analisis regresi linier berganda, koefisien determinasi, dan pengujian hipotesis menggunakan uji-t dan uji-F. Hasil penelitian menunjukkan bahwa budaya keselamatan kerja berpengaruh positif dan signifikan terhadap budaya keselamatan pasien dengan koefisien regresi 0,595 (p<0,05), budaya organisasi berpengaruh positif dan signifikan dengan koefisien regresi 0,641 (p<0,05), dan kedua variabel tersebut secara simultan berpengaruh signifikan terhadap budaya keselamatan pasien. Budaya keselamatan kerja diidentifikasi sebagai faktor yang lebih dominan berdasarkan nilai beta standar. Studi ini menunjukkan bahwa peningkatan budaya keselamatan pasien memerlukan penguatan berkelanjutan terhadap budaya keselamatan kerja dan budaya organisasi sebagai pendekatan strategis untuk meningkatkan kualitas layanan rumah sakit dan keselamatan pasien.
The Influence of Service Quality, Price and Facilities on Patient Satisfaction at Sekampung Community Health Center, East Lampung Hana Betel Kartina; Vip Paramarta; Farida Yuliaty; Rahadian Malik; Kosasih Kosasih
JURNAL ECONOMINA Vol. 5 No. 10 (2026): JURNAL ECONOMINA, Oktober 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/economina.v5i10.4696

Abstract

This study aims to determine the influence of quality, price, and facilities on patient satisfaction at the Sekampung Community Health Center (Puskesmas) in East Lampung. Descriptive and verificative methods were employed. The study involved 384 respondents. The results indicate that service quality has a partial effect on patient satisfaction, evidenced by a p-value of 0.000 (< 0.05), Price also has a partial effect on patient satisfaction, shown by a p-value of 0.000 (< 0.05), Facilities have a partial effect on patient satisfaction, indicated by a p-value of 0.000 (< 0.05).
Co-Authors Asih Romayanti Ayu Laili Rahmiyati Dasmadi Fitriana Hana Betel Kartina Herisa Rahmasari Kosasih Masriadi Muhammad Syahrul Hidayat Nurul Efri Ekaningrum Putriana Sitompul Rahadian Malik Vip Paramarta