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All Journal West Science Islamic Studies
Yasin Ibrahim
Institut Agama Islam Muhammadiyah Kotamobagu
Religion

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Optimising Hajj Service Management in the Office of the Ministry of Religious Affairs of Kotamobagu City Sabil Mokodenseho; Yasin Ibrahim; Yahya Musa; Sisman Mootalu; Ramlin Tamrin Laudji; Samsudin Hanta; Sri Daud; Harun Kolu; Elin Kaino
West Science Islamic Studies Vol. 2 No. 02 (2024): West Science Islamic Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsiss.v2i02.840

Abstract

The optimization of Hajj service management stands as a pivotal endeavor for the Office of the Ministry of Religious Affairs in Kotamobagu City, North Sulawesi, as it seeks to facilitate a seamless pilgrimage experience for residents embarking on the sacred journey to Mecca. Through a qualitative analysis, this research explores the current practices, challenges, and opportunities for optimization in Hajj service management. In-depth interviews, focus group discussions, and document analysis were employed to gather insights from key informants and stakeholders directly involved in Hajj service management. The results reveal a nuanced understanding of the logistical complexities, communication gaps, and capacity-building needs inherent in managing Hajj services. Furthermore, opportunities for optimization, including leveraging technology, strengthening communication and coordination, and empowering stakeholders, are identified as promising avenues for enhancing the efficiency, effectiveness, and quality of Hajj services. By addressing these challenges and embracing innovative strategies, the Office of the Ministry of Religious Affairs can enhance the pilgrimage experience, uphold the sanctity of the Hajj journey, and serve the needs of pilgrims with diligence and compassion.
Accad Transformation in the Age of Digitalisation: Challenges and Adaptation in the Context of Islamic Finance Yana Priyana; Sabil Mokodenseho; Yasin Ibrahim; Sahara Yarbo
West Science Islamic Studies Vol. 2 No. 02 (2024): West Science Islamic Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsiss.v2i02.844

Abstract

This research explores the challenges and adaptations encountered by Islamic financial institutions, known as Accad, in the age of digitalization within the context of Islamic finance. Through qualitative analysis of interviews with key stakeholders, including Accad executives, Sharia scholars, regulators, and technology experts, the study elucidates the complexities of integrating digital technologies with Sharia principles while navigating regulatory, technological, and customer trust challenges. The findings reveal the multifaceted nature of digitalization challenges for Accad, ranging from Sharia-compliant product innovation to regulatory compliance and talent development. However, Accad have implemented various adaptation strategies, including collaboration with fintech firms, capacity building, customer education, and regulatory engagement, to foster innovation, enhance trust, and navigate the digital transformation landscape effectively. The research contributes to the broader discourse on digitalization in Islamic finance and offers insights for Accad and industry stakeholders to harness the opportunities presented by digitalization while upholding Sharia principles and meeting the evolving needs of Islamic finance customers.
Co-Authors Elin Kaino Harun Kolu Ramlin Tamrin Laudji Sabil Mokodenseho Sabil Mokodenseho Sahara Yarbo Samsudin Hanta Sisman Mootalu Sri Daud Yahya Musa Yana Priyana