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All Journal Al-Mubin: Islamic Scientific Journal QISTINA: Jurnal Multidisiplin Indonesia
Siti Hajar
Universitas Islam Negeri Sumatera Utara
Religion Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Other

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Kajian Literature: Etika Kepimpinan dalam Pengambilan Keputusan di Pelayanan Kesehatan Dewi Agustina; Fitri Annisa; Janny Aulia; Anjani Jauhari; Astrid Fhira; Dwi Ardhianti; Siti Hajar; Satia Redha; Mardiah Sitorus; Muhammad Alawi
QISTINA: Jurnal Multidisiplin Indonesia Vol. 4 No. 2 (2025): December 2025
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/qistina.v4i2.7479

Abstract

Pelayanan kesehatan merupakan sektor yang sarat dengan dilema moral karena setiap keputusan yang diambil berpengaruh langsung terhadap keselamatan dan martabat pasien. Penelitian ini bertujuan untuk menganalisis penerapan etika kepemimpinan dalam proses pengambilan keputusan pada pelayanan kesehatan. Metode penelitian yang digunakan adalah library research, dengan menelaah jurnal, buku, dan artikel ilmiah lima tahun terakhir yang relevan. Hasil penelitian menunjukkan bahwa kepemimpinan etis berperan penting dalam menciptakan budaya organisasi yang transparan, kolaboratif, dan berorientasi pada keselamatan pasien. Penerapan etika kepemimpinan melalui keterbukaan, komunikasi dua arah, dan pelibatan staf terbukti meningkatkan kualitas keputusan dan mutu pelayanan. Penelitian ini menyimpulkan bahwa etika kepemimpinan merupakan strategi kunci dalam meningkatkan profesionalisme dan keadilan dalam pelayanan kesehatan. Diperlukan upaya penguatan kompetensi etis dan dukungan manajerial agar implementasi etika dapat berjalan efektif di berbagai fasilitas kesehatan.
COMMUNICATION AND MANAGEMENT STRATEGIES IN FUNDRAISING FUNDS AT SAHABAT YATIM MEDAN BRANCH Siti Hajar; Elfi Yanti Ritonga
Al-Mubin Jurnal Ilmiah Islam
Publisher : Department of Research and Community Service at the Ummul Quro Al-Islami Bogor Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51192/almubin.v8i2.1973

Abstract

Every organizational institution needs a communication strategy to attract public attention. On the management side, the institution implements a program planning system based on religious moments, transparent financial reporting, annual audits by BPK and sharia audits, as well as a trust-based donor relations system and direct involvement. This study aims to analyze communication and management strategies in the fundraising process at Sahabat Yatim Medan Branch, a social institution that focuses on the empowerment of orphans and poor people. Using a descriptive qualitative approach, data was collected through observation, in-depth interviews, and documentation studies. The results of the study show that the strategies used by this institution are based on storytelling strategies, social education, and optimization of social media such as Instagram, WhatsApp, and TikTok to reach young donors and families. The main obstacle faced is maintaining public trust amid increasing saturation of social campaigns and embezzlement scandals by other philanthropic institutions. This study concludes that the synergy between empathetic communication strategies and professional management is the key to sustainable fundraising success. These findings can serve as a model of practice for other social institutions in building public trust and improving fundraising effectiveness
Co-Authors Adliya Salsabila Agustina, Dewi Anjani Jauhari Astrid Fhira Destya Aulia Dwi Ardhianti elfi yanti ritonga Fitri Annisa Inom Nasution Janny Aulia Maqbul Matondang Mardiah Sitorus Muhammad Alawi Riska Aziza Satia Redha Selfi Purnama Lubis Yola Noperiyanti