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All Journal Jurnal Penelitian Ilmu Ekonomi dan Keuangan Syariah Jurnal Cendekia Ilmiah
Wan Suryani
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Pengaruh Halal Awareness dan Religiusitas Terhadap Keputusan Menginap di Hotel Transit Syariah Medan Suhaiekal Habibi; Wan Suryani
J-CEKI : Jurnal Cendekia Ilmiah Vol. 3 No. 5: Agustus 2024
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v3i5.4535

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh halal awareness dan religiusitas terhadap keputusan menginap di Hotel Transit Syariah Medan. Jenis penelitian adalah penelitian kuantitatif yang menggunakan teknik non probability sampling dengan pendekatan purposive sampling. Sampel dalam penelitian ini berjumlah 95 orang yang didapat dari rumus slovin dengan tingkat error sampel yaitu 10%. Kriteria sampel adalah tamu yang pernah menginap di Hotel Transit Syariah Medan lebih dari dua kali yang sudah berusia 17 tahun keatas. Pengumpulan data penelitian dilakukan dengan cara menyebarkan kuesioner kepada responden melalui google form. Teknik analisis data dalam penelitian ini yaitu uji instrumen, uji asumsi klasik, uji analisis linear berganda, dan uji hipotesis yang masing-masing pengujian dijalankan menggunakan program SPSS 26. Hasil penelitian secara simultan halal awareness dan religiusitas berpengaruh terhadap keputusan menginap. Hasil penelitian secara parsial, halal awareness dan religiusitas berpengaruh signifikan terhadap keputusan menginap. Hasil penelitian secara keseluruhan menunjukkan bahwa halal awareness dan religiusitas berpengaruh positif dan signifikan terhadap keputusan menginap di Hotel Transit Syariah Medan.
Pengaruh Digitalisasi Layanan dan Perilaku Petugas Pelayanan terhadap Kualitas Pelayanan Penerbitan SKCK Melalui Responsiveness pada Polres Tapanuli Selatan Oloan Lubis; Nur Aisyah; Wan Suryani
Jurnal Penelitian Ilmu Ekonomi dan Keuangan Syariah Vol. 4 No. 3 (2026): Agustus : Jurnal Penelitian Ilmu Ekonomi dan Keuangan Syariah
Publisher : STAI YPIQ BAUBAU, SULAWESI TENGGARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59059/jupiekes.v4i3.3296

Abstract

This study aims to analyze the effect of service procedure convenience and service officer behavior on the quality of Police Clearance Certificate (Surat Keterangan Catatan Kepolisian/SKCK) issuance services through the responsiveness dimension at the South Tapanuli Resort Police. Improving responsive public services is an important effort to strengthen public trust in police institutions. This research employed a quantitative approach, with data collected through questionnaires distributed to SKCK service applicants. The data were analyzed using regression analysis to examine the partial and simultaneous effects of the variables. The results show that service procedure convenience has a positive and significant effect on SKCK service quality through responsiveness. Likewise, service officer behavior has a positive and significant effect on service quality through the responsiveness dimension. Simultaneously, both variables contribute significantly to improving the quality of SKCK issuance services. These findings indicate that effective service procedures, combined with professional, friendly, and responsive officers, play an important role in enhancing public service performance. The study concludes that improving SKCK service quality at the South Tapanuli Resort Police requires an integrated strategy focusing on simplifying procedures, strengthening officer competencies, and developing professional service ethics. The findings are expected to serve as a reference for policymakers in improving the quality of public services within police institutions.
Co-Authors Nur Aisyah Oloan Lubis Suhaiekal Habibi