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All Journal Ilmu Administrasi Publik Indonesian Journal of Fundamental Sciences
Herlinda Herlinda
Universitas Negeri Makassar
Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Energy Engineering Environmental Science Immunology & microbiology Materials Science & Nanotechnology Mechanical Engineering Medicine & Pharmacology Physics Other

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Analysis of Service Quality at Regional Drinking Water Companies Haedar Akib; Herlinda Herlinda; Herman Herman
Jurnal Ilmiah Ilmu Administrasi Publik Vol 14, No 1 (2024)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v14i1.63275

Abstract

Public services, especially in the provision of clean water, require the principles of excellent service that is easy, cheap, friendly, accountable, precise and orderly. Continuous evaluation is necessary to ensure good service. This research aims to examine how to analyze service quality at the Regional Drinking Water Company in Tallo District, Makassar City. This type of research is qualitative using a descriptive approach. Data collection techniques were carried out by means of observation, interviews and documentation. The data analysis technique used consists of data condensation, data presentation and drawing conclusions. The research results show that the quality of service at the Regional Drinking Water Company in Tallo District, Makassar City can be determined from the timeliness of service, accuracy of service, politeness and friendliness, ease of obtaining service, comfort in obtaining service, service support attributes. Meanwhile, factors that influence the quality of service at the regional drinking water company in Tallo sub-district, Makassar City include: employee friendliness is considered to be still not good, parking is still haphazardly parked and the layout of the building is fairly complicated. The novelty of this research is that researchers can make a more significant contribution to understanding and improving the quality of PDAM services in Tallo subdistrict, Makassar City.
Efek Penambahan Kulit Kopi yang Difermentasi Dengan EM-4 dalam Ransum Terhadap Persentase Karkas dan Lemak Abdominal Ayam Broiler Mihrani Mihrani; Herlinda Herlinda
Indonesian Journal of Fundamental Sciences Vol 12, No 1 (2026)
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/ijfs.v12i1.86672

Abstract

Abstrak. Tujuan dari penelitian ini adalah mengetahui pengaruh penambahan kulit kopi yang difermentasi dengan EM-4 dalam ransum terhadap persentase karkas dan kandungan lemak abdominal ayam broiler. Materi yang digunakan dalam penelitian ini adalah 48 ekor ayam pedaging yang tidak dibedakan jenis kelaminnya (unsex) . Kulit kopi yang difermentasi dengan EM-4 adalah P0 = ransum kontrol 100 persen komersil, P1 = 5 % kulit ari kopi fermentasi P2= 10% kulit ari kopi fermentasi, P3 = 15% kulit ari kopi fermentasi.  Metode yang digunakan adalah rancangan Acak Lengkap (RAL) yang terdiri dari 4 perlakuan dan 4 ulangan sehingga dibutuhkan 16 unit kandang, setiap unit kandang berisi 3 ekor ayam sehinggan dibutuhkan 48 ekor ayam broiler. Data yang dihasilkan akan dianalisa menggunakan analisis statistic, apabila terdapat perbedaan yang nyata dilakukan uji berganda Duncan’s.  Variabel yang diamati meliputi persentase karkas dan persentase lemal abdominal. Hasil penelitian menunjukkan bahwa penambahan kulit ari kopi yang difermentasi dengan EM-4 memberikan pengaruh yang nyata (P>0.05) terhadap persentase karkas dan persentase lemak abdominal. Kata Kunci: kulit biji kopi,  persentase karkas, persentase lemak abdominal ayam broiler.
Co-Authors Haedar Akib Herman Mihrani Mihrani