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Administrasi Niaga, Politeknik Negeri Malang
Aerospace Engineering Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Economics, Econometrics & Finance Education Engineering Health Professions Languange, Linguistic, Communication & Media Veterinary

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Pengaruh Destination Image Dan Fasilitas Wisata Terhadap Kepuasan Pelanggan Pada Wahana Wisata Di Lembah Tumpang Safirah Haediyanti; Arni Utamaningsih; Baroroh Lestari
Jurnal Ekonomi dan Bisnis Digital Vol. 2 No. 3 (2025): Januari - Maret
Publisher : CV. ITTC INDONESIA

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Abstract

East Java has a rich and diverse culture, including traditional art,dance,music and shadow puppet shows. Then for the purpose of recreation and tourism. This tourism is different from natural tourism which relies on the beauty and uniqueness. Therefore, this study aims to examine the effect of destination image and tourist facilities on customer satisfaction partially and simultaneously at the Tumpang Valley tourism resort in Malang Regency. This research uses a quantitative approach. The Data were obtained through observation, documentation and questionnaires. The Sampling using non- probability sampling with purposive sampling technique with a sample of 84 respondents. The distribution of the questionnaire was carried out offline (directly) to the people visiting the Tumpang Valley place in Malang Regency. Based on the results of the analysis, it showed that the Destination Image variable and Tourist Facilities have a positive and significant effect partially on the Customer Satisfaction variable. Meanwhile, the results of the analysis simultaneously also showed that Ho is rejected and h1 is accepted. It means that the Destination image variable and Tourist Facilities have a positive and significant effect simultaneously on the Customer Satisfaction variable. From the results of this study, it is recommended that Malang Regency Tumpang Valley Management increase innovation in developing tourist facilities and pay attention to customer satisfaction. This will be successful in increasing Customer Satisfaction in the place, and will ultimately support the sustainability of the tourist destination.
PELATIHAN MANAJEMEN KEUANGAN SEBAGAI UPAYA PENINGKATAN DAYA SAING UMKM PADA STUDIO FOTO IMAKO DI TRENGGALEK Yulis Nurul ‘Aini; Ludfi Djajanto; Yekie Senja Oktora; Baroroh Lestari; Maskur Maskur
PORTAL RISET DAN INOVASI PENGABDIAN MASYARAKAT Vol. 3 No. 4 (2024): SEPTEMBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/prima.v3i4.1389

Abstract

This activity aims to provide knowledge about financial management with the main topic being the preparation of operational budgets at Imako Trenggalek photo studio. The problems faced by partners are first, Imako has difficulty in preparing an operational budget to run a photo studio business due to lack of knowledge about financial management. Second, Imako has difficulty in sorting out business money and personal money. Third, the recording of expenditure and income transactions is unclear. Providing training and support to partners in making operational budgets and financial management is the solution offered.
Co-Authors Arni Utamaningsih Ludfi Djajanto Maskur, M Safirah Haediyanti Yekie Senja Oktora Yulis Nurul ‘Aini