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All Journal Jurnal Kewarganegaraan Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia
Erlin Setyani
Universitas Tarumanagara
Humanities Computer Science & IT Education Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Mekanisme Operasional Minimarket Dalam Mengelola Pembatalan Transaksi Erlin Setyani; Florentina Ezrahi Octwelfth; Gabriella Ranti
Jurnal Kewarganegaraan Vol 8 No 1 (2024): Juni 2024
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v8i1.6411

Abstract

Abstract Minimarket is a modern retail business that often faces problems related to transaction cancellation. Errors in canceling transactions can result in financial losses, decreased customer satisfaction, and violations of consumer rights. To overcome this, it is important to implement effective operational mechanisms, including information technology system maintenance, proper operational procedures, information transparency, effective communication with customers, strong consumer protection policies, and regular monitoring and evaluation. By implementing these strategies, minimarkets can reduce the risk of product cancellation errors, protect financial interests, increase customer satisfaction and loyalty, and maintain compliance with consumer protection regulations. This will help minimarkets maintain their reputation and competitiveness in an increasingly competitive retail business environment. Keywords: Minimarket, Canceling Transactions, and Customer. Abstrak Minimarket merupakan bisnis ritel modern yang kerap menghadapi permasalahan terkait pembatalan transaksi. Kesalahan dalam pembatalan transaksi dapat berdampak pada kerugian finansial, penurunan kepuasan pelanggan, dan pelanggaran hak-hak konsumen. Untuk mengatasi hal tersebut, penerapan mekanisme operasional yang efektif menjadi penting, meliputi pemeliharaan sistem teknologi informasi, prosedur operasional yang tepat, transparansi informasi, komunikasi efektif dengan pelanggan, kebijakan perlindungan konsumen yang kuat, serta pengawasan dan evaluasi berkala. Dengan menerapkan strategi tersebut, minimarket dapat mengurangi risiko kesalahan pembatalan produk, melindungi kepentingan finansial, meningkatkan kepuasan dan loyalitas pelanggan, serta menjaga kepatuhan terhadap peraturan perlindungan konsumen. Hal ini akan membantu minimarket mempertahankan reputasi dan daya saing dalam lingkungan bisnis ritel yang semakin kompetitif. Kata Kunci: Minimarket, Pembatalan Transaksi, dan Pelanggan
Mekanisme Operasional Minimarket Dalam Mengelola Pembatalan Transaksi Erlin Setyani; Florentina Ezrahi Octwelfth; Gabriella Ranti
Jurnal Kewarganegaraan Vol 7 No 2 (2023): Desember 2023
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v8i1.6411

Abstract

Abstract Minimarket is a modern retail business that often faces problems related to transaction cancellation. Errors in canceling transactions can result in financial losses, decreased customer satisfaction, and violations of consumer rights. To overcome this, it is important to implement effective operational mechanisms, including information technology system maintenance, proper operational procedures, information transparency, effective communication with customers, strong consumer protection policies, and regular monitoring and evaluation. By implementing these strategies, minimarkets can reduce the risk of product cancellation errors, protect financial interests, increase customer satisfaction and loyalty, and maintain compliance with consumer protection regulations. This will help minimarkets maintain their reputation and competitiveness in an increasingly competitive retail business environment. Keywords: Minimarket, Canceling Transactions, and Customer. Abstrak Minimarket merupakan bisnis ritel modern yang kerap menghadapi permasalahan terkait pembatalan transaksi. Kesalahan dalam pembatalan transaksi dapat berdampak pada kerugian finansial, penurunan kepuasan pelanggan, dan pelanggaran hak-hak konsumen. Untuk mengatasi hal tersebut, penerapan mekanisme operasional yang efektif menjadi penting, meliputi pemeliharaan sistem teknologi informasi, prosedur operasional yang tepat, transparansi informasi, komunikasi efektif dengan pelanggan, kebijakan perlindungan konsumen yang kuat, serta pengawasan dan evaluasi berkala. Dengan menerapkan strategi tersebut, minimarket dapat mengurangi risiko kesalahan pembatalan produk, melindungi kepentingan finansial, meningkatkan kepuasan dan loyalitas pelanggan, serta menjaga kepatuhan terhadap peraturan perlindungan konsumen. Hal ini akan membantu minimarket mempertahankan reputasi dan daya saing dalam lingkungan bisnis ritel yang semakin kompetitif. Kata Kunci: Minimarket, Pembatalan Transaksi, dan Pelanggan
Ecosystem Damage Due to Weaknesses in Wildlife Protection Regulations Erlin Setyani; Florentina Ezrahi Octwelfth; Gabriella Ranti; Glen Clifford Mambo Jr; Aldizya Jasmine; Muhammad Rangga Arya Putra; Fiqih Fahlevi; Jeanifersu Hitiyahubessy
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol. 4 No. 1 (2025): January 2025
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/aurelia.v4i1.4703

Abstract

The diversity of Indonesia's fauna and flora is quite enormous. Its strategic geographical location makes Indonesia a suitable place for breeding, and creates a good ecosystem for the wildlife species that live in it. However, the diversity and uniqueness of nature and animals are not well supported and protected, especially by irresponsible humans and weak regulations. Environmental conservation and sustainable management of natural resources can be used as the purpose of the juridical foundation to strengthen and clarify the legislation itself, so that there is no legal vacuum or “elastic law” that has no clear benchmark. Therefore, in this research, the community and regulators need to see the internal and external challenges in facing the problems faced by Mother Nature and the ecosystems and animals in it. In this article, the method used is a qualitative descriptive approach and a literature study that becomes the author's reference.
Co-Authors Aldizya Jasmine Fiqih Fahlevi Florentina Ezrahi Octwelfth Gabriella Ranti Glen Clifford Mambo Jr Jeanifersu hitiyahubessy Muhammad Rangga Arya Putra