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Analisis Rencana Peralihan Rekam Medis Manual Menuju Electronic Medical Record Untuk Meningkatkan Keselamatan Pasien di Rumah Sakit Permata Hati Palangka Raya Devi Delvita; Vip Paramarta; Chevie Wirawan; Kosasih Kosasih; Taufan Nugroho
Co-Value Jurnal Ekonomi Koperasi dan kewirausahaan Vol. 15 No. 3 (2024): Co-Value: Jurnal Ekonomi, Koperasi & Kewirausahaan
Publisher : Program Studi Manajemen Institut Manajemen Koperasi Indonesia Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Peralihan dari rekam medis manual ke Electronic Medical Record (EMR) telah menjadi fokus utama di banyak rumah sakit sebagai bagian dari upaya untuk meningkatkan keselamatan pasien dan efisiensi pelayanan medis. Rumah Sakit Permata Hati Palangka Raya tidak terkecuali dalam upaya ini, menghadapi tantangan dan kesempatan unik dalam mengimplementasikan EMR. Tujuan Studi ini bertujuan untuk menganalisis rencana peralihan dari rekam medis manual ke Electronic Medical Record (EMR) di Rumah Sakit Permata Hati Palangka Raya dengan menggunakan Metode penelitian pendekatan analisis kualitatif, dengan data yang diperoleh dari dokumen rencana peralihan, wawancara dengan personel rumah sakit, dan tinjauan literatur terkait. Hasil analisis menyoroti faktor-faktor kunci yang mempengaruhi implementasi, seperti resistensi pengguna, keterbatasan infrastruktur teknologi, masalah keamanan dan privasi, serta tantangan integrasi dengan sistem yang sudah ada. Langkah-langkah yang direkomendasikan termasuk identifikasi kebutuhan pelatihan yang komprehensif, investasi dalam pembaruan infrastruktur teknologi, evaluasi menyeluruh terhadap sistem yang sudah ada, dan pendekatan komprehensif untuk menangani resistensi pengguna. Dengan demikian, diharapkan peralihan menuju EMR dapat meningkatkan keselamatan pasien dan efisiensi pelayanan medis di Rumah Sakit Permata Hati Palangka Raya.
THE INFLUENCE OF SERVICE QUALITY AND MEDICAL FACILITIES ON PATIENT SATISFACTION AND ITS IMPLICATIONS FOR PATIENT LOYALTY AT PULANG PISAU REGIONAL HOSPITAL, CENTRAL KALIMANTAN Santi Sandra; Kosasih; Taufan Nugroho; Farida Yuliaty; Vip Paramarta; Fitriana
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 5 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i5.4352

Abstract

This study aims to explain the quality of service, medical facilities, patient satisfaction, and patient loyalty at Pulang Pisau Regional General Hospital, Central Kalimantan, and to analyze the direct and indirect influence of service quality and medical facilities on patient satisfaction and their implications for patient loyalty. This research employed a descriptive method to map the condition of each variable and a verificative method with a quantitative approach to test research hypotheses. The findings indicate that service quality and medical facilities are categorized as good and statistically have a positive and significant influence on patient satisfaction. Partially, service quality and medical facilities significantly improve patient satisfaction, while simultaneous testing shows a synergistic interaction of both variables in predicting satisfaction. The direct path analysis reveals that only medical facilities have a significant direct effect on loyalty, while service quality requires mediation. Furthermore, the mediation analysis shows that patient satisfaction facilitates the transmission of positive effects from both variables toward loyalty, making satisfaction a bridging variable that strengthens the relationship between service quality, medical facilities, and patient loyalty. These findings indicate that patient satisfaction functions as a crucial and fundamental mediator that consolidates the contributions of service quality and medical facilities in building sustainable patient loyalty.
THE INFLUENCE OF SIMRS IMPLEMENTATION AND WORK MOTIVATION ON WORK PRODUCTIVITY MEDIATED BY EMPLOYEE PERFORMANCE AT PULANG PISAU REGIONAL GENERAL HOSPITAL, CENTRAL KALIMANTAN Ruriyansi; Farida Yuliaty; Taufan Nugroho; Kosasih; Vip Paramarta; Fitriana
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 5 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i5.4353

Abstract

Hospital Management Information System (SIMRS) and to reinforce work motivation in order to enhance organizational productivity through employee performance at Pulang Pisau General Hospital. The primary objective is to examine the influence of SIMRS implementation and work motivation on work productivity, with employee performance serving as a mediating variable. Employing a descriptive and verificative method with a quantitative approach, data were collected through questionnaires and observations, and subsequently analyzed using path analysis. The results indicate that SIMRS implementation, work motivation, employee performance, and work productivity are generally categorized as satisfactory. Both individually and collectively, SIMRS implementation and work motivation exert a positive and significant effect on employee performance. Furthermore, employee performance demonstrates a positive and significant influence on work productivity. SIMRS implementation exerts a direct, positive, and significant effect on productivity, while the direct effect of work motivation on productivity, although positive, is statistically insignificant. However, both SIMRS implementation and work motivation exert significant indirect effects on productivity through employee performance. Overall, the findings underscore that enhancing work productivity within hospital organizations is highly contingent upon the effectiveness of well-managed information systems, the consistency of work motivation, and the professionalism of employee performance. The integration of these three factors establishes a conducive work environment that supports organizational achievement and advances the quality of healthcare services.