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The Effect of Service Quality on Customer Satisfaction in the Airline Industry in Tanzania Davy Parsaoran Hinsa Pardede
Jurnal sosial dan sains Vol. 4 No. 2 (2024): Jurnal Sosial dan Sains
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jurnalsosains.v4i2.1225

Background: The development of airlines owned or managed by private parties today shows a fairly high development so that the level of competition to get customers is increasingly difficult. One of the strategies carried out by airline management is to provide optimal service, it is expected that those who provide flight services will meet the expectations of their customers, able to win the competition which ultimately gets maximum profit. Purpose: This study is intended to determine the results of service quality on the satisfaction of Airline clients in Tanzania, especially Precision Air Limited customers Method: The explanatory study designed the data collected using interview method of 4oo customers of Precision Air Limited, non-probability sampling procedure was used to select a sample of respondents from the target population, multiple regression analysis to answer the research objectives. Key information in the study was collected through questionnaires, interviews, and observations. Pearson correlation was carried out to assess the strength and direction of linear relationships between variables, multiple regression models at a significance level of 5% were used to determine the relationship between dimensions of service quality and customer satisfaction Results: The results in this study show that the findings spread that the five spheres of facility excellence are positively related to customer satisfaction. Relying on multiple regression results, it was found that the significance value of each independent variable was tangible 0.674, reliability 0.001, assurance 0.449, and empathy 0.000 Conclusion: It can be concluded that service quality is seen from three dimensions: dependability, receptiveness, understanding have a positive and significant effect on client satisfaction. Two dimensions: tangibility and guarantee as part of it have a positive effect but do not have a significant effect on customer satisfaction of Precision Air Limited.

Faktor-Faktor Yang Mempengaruhi Nilai Foreign Direct Investment Di Indonesia Davy Parsaoran Hinsa
Jurnal Pendidikan Indonesia Vol. 6 No. 1 (2025): Jurnal Pendidikan Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i1.7152

Penelitian ini bertujuan untuk menganalisis pengaruh Indeks harga Saham Gabungan, Indeks Persepsi Korusi, Nilai Tukar, Produk Domestik Bruto dan Produktivitas Tenaga Kerja terhadap Foreign Direct Investment di Indonesia. Populasi penelitian adalah Indeks harga Saham Gabungan, Indeks Persepsi Korupsi, Nilai Tukar Rupiah terhadap Dollar AS, PDB, Produktivitas Tenaga Kerja, dan FDI selama 20 tahun, yaitu mulai tahun 2004 hingga tahun 2023. Sampel ditentukan berdasarkan metode sampel jenuh dan sampel yang diperoleh berjumlah 120. Data penelitian berupa data sekunder yang dianalisis menggunakan metode regresi linear berganda dan diolah menggunakan aplikasi E-views 13. Hasil penelitian menunjukkan bahwa, Indeks Persepsi Korupsi berpengaruh negatip terhadap Foreign Direct Investment, selanjutnya Nilai Tukar dan Produktivitas berpengaruh positif dan signifikan terhadap Foreign Direct investment, sedangkan Indeks Harga Saham Gabungan dan Produk domestik Bruto tidak berpengaruh positip dan signifikan terhadap Foreign Direct Invesment

Circular Economy in Indonesia: A Comparative Study of EU Countries and Finland Davy Parsaoran Hinsa; Oskar Ezra; Ratlan Pardede
Journal Research of Social Science, Economics, and Management Vol. 4 No. 10 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i10.853

The circular economy has become an alternative paradigm to support sustainable economic growth to address the challenges of natural resources and environmental impacts of the linear economic model. This study aims to analyze the potential of the circular economy in supporting the 8% economic growth target in Indonesia based on government policies, by comparing the European Union (EU) and Finland as a reference for developed countries. A qualitative approach is used through the analysis of policy documents such as Indonesia's National Medium-Term Development Plan (RPJMN) 2020-2024, the EU's Circular Economy Action Plan (CEAP) 2020, and Finland's National Circular Economy Roadmap, as well as secondary data and literature reviews from academic sources and official reports. The results show that Indonesia has great potential in the circular economy, with a projected contribution to the Gross Domestic Product (GDP) of (42-45) billion USD and the creation of 4.4 million jobs by 2030. However, its implementation lags far behind the EU and Finland in terms of efficiency and economic output. Indonesia only achieved a recycling rate of 15%, while the EU recorded 48.6% and Finland 43%. The contribution of the circular economy to Indonesia's GDP is projected to be only (2.2-2.3%), far from the target of 8%, compared to the EU (10.6%) and Finland (10%). This gap is caused by limited infrastructure, weak regulations, and a lack of technological innovation in Indonesia. The EU excels with structured policies and systemic coordination, while Finland excels in technological innovation albeit on a small scale.

The Impact of Firm Size Moderates the Influence of Capital Structure, Operating Capacity, Liquidity Davy Parsaoran Hinsa; Indriana Titerlie; Mark Fritz Imanuel
Journal of Economics and Business UBS Vol. 15 No. 1 (2026): Journal of Economics and Business UBS
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/teagyq45

Financial distress has become a critical global concern affecting firms across industries, particularly in the post-pandemic economic recovery period characterized by supply chain disruptions, volatile exchange rates, inflationary pressures, and shifting consumer behaviors. In Indonesia, the transportation and logistics sector has experienced significant financial challenges during 2022–2024, with several listed companies reporting consecutive losses and deteriorating liquidity positions, raising urgent questions about the determinants of financial distress and the protective or amplifying role of firm-specific characteristics. This study aims to analyze the impact of firm size moderating the influence of capital structure, operating capacity, liquidity on financial distress in transportation and logistics sector companies listed on the Indonesia Stock Exchange for the period 2022–2024. This study uses a quantitative approach with a causal-effect research design, where the sample is determined through purposive sampling and data sources are obtained from annual financial reports and company sustainability reports. Data processing uses Stata with moderated regression analysis. The results indicate that capital structure and operating capacity have an insignificant effect on financial distress, while liquidity has a negative and significant effect on financial distress. Meanwhile, the indirect relationship shows that firm size has no moderating effect on the influence of operating capacity or capital structure on financial distress, while firm size has a moderating or strengthening effect on the influence of liquidity on financial distress.

Circular Economy in Indonesia: A Comparative Study of EU Countries and Finland Davy Parsaoran Hinsa; Oskar Ezra; Ratlan Pardede
Journal Research of Social Science, Economics, and Management Vol. 4 No. 10 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i10.853

The circular economy has become an alternative paradigm to support sustainable economic growth to address the challenges of natural resources and environmental impacts of the linear economic model. This study aims to analyze the potential of the circular economy in supporting the 8% economic growth target in Indonesia based on government policies, by comparing the European Union (EU) and Finland as a reference for developed countries. A qualitative approach is used through the analysis of policy documents such as Indonesia's National Medium-Term Development Plan (RPJMN) 2020-2024, the EU's Circular Economy Action Plan (CEAP) 2020, and Finland's National Circular Economy Roadmap, as well as secondary data and literature reviews from academic sources and official reports. The results show that Indonesia has great potential in the circular economy, with a projected contribution to the Gross Domestic Product (GDP) of (42-45) billion USD and the creation of 4.4 million jobs by 2030. However, its implementation lags far behind the EU and Finland in terms of efficiency and economic output. Indonesia only achieved a recycling rate of 15%, while the EU recorded 48.6% and Finland 43%. The contribution of the circular economy to Indonesia's GDP is projected to be only (2.2-2.3%), far from the target of 8%, compared to the EU (10.6%) and Finland (10%). This gap is caused by limited infrastructure, weak regulations, and a lack of technological innovation in Indonesia. The EU excels with structured policies and systemic coordination, while Finland excels in technological innovation albeit on a small scale.

Faktor-Faktor Yang Mempengaruhi Nilai Foreign Direct Investment Di Indonesia Davy Parsaoran Hinsa
Jurnal Pendidikan Indonesia Vol. 6 No. 1 (2025): Jurnal Pendidikan Indonesia (Japendi)
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i1.7152

Penelitian ini bertujuan untuk menganalisis pengaruh Indeks harga Saham Gabungan, Indeks Persepsi Korusi, Nilai Tukar, Produk Domestik Bruto dan Produktivitas Tenaga Kerja terhadap Foreign Direct Investment di Indonesia. Populasi penelitian adalah Indeks harga Saham Gabungan, Indeks Persepsi Korupsi, Nilai Tukar Rupiah terhadap Dollar AS, PDB, Produktivitas Tenaga Kerja, dan FDI selama 20 tahun, yaitu mulai tahun 2004 hingga tahun 2023. Sampel ditentukan berdasarkan metode sampel jenuh dan sampel yang diperoleh berjumlah 120. Data penelitian berupa data sekunder yang dianalisis menggunakan metode regresi linear berganda dan diolah menggunakan aplikasi E-views 13. Hasil penelitian menunjukkan bahwa, Indeks Persepsi Korupsi berpengaruh negatip terhadap Foreign Direct Investment, selanjutnya Nilai Tukar dan Produktivitas berpengaruh positif dan signifikan terhadap Foreign Direct investment, sedangkan Indeks Harga Saham Gabungan dan Produk domestik Bruto tidak berpengaruh positip dan signifikan terhadap Foreign Direct Invesment

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