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All Journal Jurnal Manajerial Dan Kewirausahaan PRIMA : Portal Riset dan Inovasi Pengabdian Masyarakat Journal of Sustainable Community Service
Rosyada, Maulin Amrina
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Aerospace Engineering Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Economics, Econometrics & Finance Education Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences Veterinary

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PELATIHAN PERILAKU PEMBELIAN KONSUMEN DALAM PEMASARAN MEDIA SOSIAL PADA UKM Rodhiah; Mahanani, Zenita Dian; Rosyada, Maulin Amrina
JOURNAL OF SUSTAINABLE COMMUNITY SERVICE Vol. 2 No. 3 (2022): JUNE
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jscs.v2i2.457

Abstract

Consumer purchasing behavior is an action that is directly involved in obtaining, consuming and spending products and services through various media including online social media. The use of social media marketing is described as an application, platform, or media that can facilitate communication, collaboration, or information sharing among users in general and direct sales, customer acquisition, and customer retention. The purpose of the activity is to help business owners have a stock of knowledge about the importance of understanding consumer purchasing behavior through social media. The partner who became the place of activity was a mute craft creative product business located in Serang, Banten. Based on initial observations through online with zoom meetings, partners do not understand about social media consumer behavior, as a medium for communicating partner products to consumers without large costs. The method offered in the activity is training/socialization on basic understanding of marketing consumer behavior and the use of social media marketing. The output of PKM activities is in the form of publications to journals and IPR.
Membangun Purchase Intention dengan Faktor Safety Ingredients, Online Customer Review, dan Brand Awareness pada Produk N'pure di Wilayah JABODETABEK Rosyada, Maulin Amrina; Saktiana, Galuh Mira
Jurnal Manajerial Dan Kewirausahaan Vol. 6 No. 3 (2024): Jurnal Manajerial dan Kewirausahaan
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmk.v6i3.31616

Abstract

Di era millenial ini perkembangan industri kosmetik menjadi pusat perhatian, dimana industri kosmetika dibangun atas dasar produk dan jasa yang memberikan kepuasan bagi seseorang. Tujuan penelitian ini untuk menguji pengaruh safety ingredients, online customer review, dan brand awarenessterhadap purchase intention pada produk N’Pure di Jabodetabek melalui attitude. Sampel yang diambil adalah 200 responden dengan populasi orang yang mengetahui produk N’Pure di Jabodetabek. Metode purposive sampling digunakan dengn menyebarkan secara online yang kemudian dianalisis menggunakan smart-pls 4.0. Hasil dari penelitian ini adalah safety ingredients, online customer review, brand awareness, dan attitude berpengaruh positif dan signifikan terhadap purchase intention. Attitude secara positif dan signifikan memediasi safety ingredients dan brand awareness terhadap purchase intention. Attitude memediasi online customer review yang memiliki pengaruh positif namun tidak signifikan terhadap purchase intention. In this millennial era, the development of the cosmetic industry has become a center of attention, where the cosmetic industry is built on the basis of products and services that provide satisfaction to individuals. The purpose of this research is to examine the influence of safety ingredients, online customer review, and brand awareness on purchase intention for N’Pure products in Jabodetabek. The purposive sampling method was used by distribution it online and then analyzes using smart-pls 4.0. The results of this study indicate that safety ingredients, online customer review, brand awareness, and attitude have a positive and significant influences on purchase intention. Attitude positively and significantly mediates safety ingredients and brand awareness on purchase intention. Attitude mediates online customer reviews, which have a positive but not significant influence on purchase intention.
PELATIHAN KINERJA TENAGA PENJUALAN PADA UKM Djakasaputra, Arifin; Mahanani, Zenita Dian; Rosyada, Maulin Amrina
PORTAL RISET DAN INOVASI PENGABDIAN MASYARAKAT Vol. 2 No. 2 (2023): MARCH
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/prima.v2i2.741

Abstract

Sales force plays a crucial role in determining the success of a company's product sales. Therefore, it is important to understand the factors that determine sales force performance. The partner involved in this activity is a creative handicraft product business located in Serang, Banten. Based on the initial observation conducted online through a zoom meeting, the partner has not fully understood the factors that contribute to improving sales force performance. The method offered in this activity is training and socialization on the basic understanding of performance and the success factors that influence it. The results of the activity show that the training material was delivered smoothly, and the partner showed enthusiasm in receiving the information, as evident from active discussions between the partner and the PKM team. Additionally, the activity succeeded in enhancing the partner's knowledge to improve their sales force performance.
PELATIHAN STRATEGI PEMASARAN YANG DIGERAKKAN OLEH PELANGGAN PADA UKM Rodhiah; Mahanani, Zenita Dian; Rosyada, Maulin Amrina
PORTAL RISET DAN INOVASI PENGABDIAN MASYARAKAT Vol. 2 No. 2 (2023): MARCH
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/prima.v2i2.747

Abstract

The challenge in marketing is to identify potentially profitable markets to serve. SMEs need to identify who the potential market segments are to become their target market. Through a segmentation strategy, the owner will be better prepared and focused on providing services to its customers. The objective of the PKM activity is to provide training to SMEs on customer-driven marketing strategies. The partner chosen for the activity is engaged in a flower craft business located in Serang, Banten province. The activity method involves conducting online training through Zoom meetings, presented in the form of a PowerPoint presentation, covering topics such as market segmentation, target market determination, differentiation, and positioning. The results of the activity went smoothly, with partners enthusiastic about receiving the presented material. Through this activity, it is hoped that partner understanding will be enhanced to effectively implement customer-driven marketing strategies.
Co-Authors Djakasaputra, Arifin Mahanani, Zenita Dian Rodhiah Saktiana, Galuh Mira