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Memanfaatkan Data Media Sosial Untuk Intelijen Kompetitif Di Era Digital Ummi Aulia; Muhammad Irwan Padli Nasution
Journal Of Informatics And Busisnes Vol. 2 No. 1 (2024): April - Juni
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jibs.v2i1.1014

Abstract

The utilization of social media data has become an important strategy in acquiring competitive intelligence in the fast-paced and dynamic digital age. This study aims to investigate various aspects related to utilizing social media data for competitive intelligence. The research method used is systematic literature review, by collecting information from national journals in the last 5 years. The findings from this study are expected to provide in-depth insights into the strategies, tools, benefits, challenges, and implications of using social media data in the context of competitive intelligence
Perancangan Proses Bisnis UMKM Toko Roti Amira Menggunakan Business Process Model and Notation Miftah Khairunnisa Nasution; Ummi Aulia; Muhammad Dafa Lubis; Dery Shadani; Rizky Putra Halomoan Harahap; Ika Yusnita Sari
Jurnal Sains Dan Teknologi | E-ISSN : 3063-9980 Vol. 2 No. 3 (2026): Januari - Maret
Publisher : GLOBAL SCIENTS PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Amira Bakery, as a Micro, Small, and Medium Enterprise (MSME), still operates without structured documentation, resulting in operational inefficiencies and difficulties in decision-making. This study aims to analyze and map Amira Bakery's business processes using Business Process Model and Notation (BPMN). The research method used is qualitative with a case study approach. The research data consists of primary data obtained through direct observation of operational activities and interviews with the owner and employees, and the data is analyzed by modeling the business processes into AS-IS and TO-BE BPMN diagrams. The results of the study show that BPMN is capable of systematically describing business process flows, identifying process obstacles, and providing recommendations for improvements to increase operational efficiency and effectiveness.