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All Journal Jurnal Informatika dan Teknik Elektro Terapan Jurnal Kajian dan Penelitian Umum
Monica Angelina
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Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Pengaruh Daya Tarik dan Keahlian Social Media Influencer Terhadap Purchase Intention Pada Industri Makanan Jessica Anggun Putri Nursetyowati; Monica Angelina; Santi Widyaningrum; Hartomy Akbar Basory
Jurnal Kajian dan Penelitian Umum Vol. 1 No. 3 (2023): Juni : Jurnal Kajian dan Penelitian Umum
Publisher : Institut Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47861/jkpu-nalanda.v1i3.268

Abstract

The influence of attractiveness and social media has several issues that will be discussed in this study. Social media is considered one of the best ways for businesses to promote their products to potential customers. Social media users seek rankings and customer reviews of specific products before making purchasing decisions. However, the increasing number of social media users has led businesses to rely on influencers as an essential element in marketing their products. This study aims to analyze the influence of attractiveness and influencer expertise on purchase intention in the food industry. The research method employed in this study is a literature review, which can serve as a consideration for food industry businesses that intend to collaborate with influencers to drive purchasing decisions.
ANALISIS PENERAPAN MANAJEMEN LAYANAN TEKNOLOGI INFORMASI BERDASARKAN ITIL V4: STUDI LITERATUR Teri Rahayu; Anisa Anggraini; Monica Angelina; Eriene Dheanda Absharina
Jurnal Informatika dan Teknik Elektro Terapan Vol. 14 No. 3 (2026)
Publisher : Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jitet.v14i3.9797

Abstract

Manajemen layanan teknologi informasi (ITSM) sangat krusial dalam mendukung efisiensi organisasi di era transformasi digital, meski penerapannya sering terkendala masalah operasional dan penanganan insiden. Penelitian ini bertujuan untuk menganalisis penerapan ITSM berdasarkan framework ITIL V4 yang berbasis Service Value System (SVS) dan Continual Improvement. Metode penelitian yang digunakan adalah studi literatur dengan mengkaji berbagai penelitian terdahulu terkait implementasi ITIL V4 di berbagai organisasi. Hasil kajian menunjukkan bahwa penerapan ITIL V4 berkontribusi signifikan dalam meningkatkan kualitas layanan, efisiensi operasional, dan penanganan insiden. Namun, implementasinya masih menghadapi tantangan berupa keterbatasan sumber daya manusia dan dokumentasi layanan yang belum optimal. Kesimpulannya, ITIL V4 merupakan framework yang sangat relevan dan adaptif untuk mengatasi hambatan operasional serta meningkatkan nilai layanan teknologi informasi secara berkelanjutan dalam organisasi.
Co-Authors Anisa Anggraini Eriene Dheanda Absharina Hartomy Akbar Basory Jessica Anggun Putri Nursetyowati Santi Widyaningrum Teri Rahayu