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Analisis Kepuasan Pelanggan Terhadap Kendaran Motor Yamaha Rico Sandi Aji; Samsul Bahri; Syamsul Hidayat
Jurnal Kajian dan Penelitian Umum Vol. 2 No. 1 (2024): Februari: Jurnal Kajian dan Penelitian Umum
Publisher : Institut Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47861/jkpu-nalanda.v2i1.863

Abstract

Motorbike factories have developed very rapidly throughout the world, one of which is in Indonesia. Customer satisfaction is a sum of the attitudes shown by customers or consumers regarding the use or acquisition of a product and providing experience in using it (Sumarwan, 2017: 387) .The method used in this research is a quantitative or statistical method. The population in this research is all the people of Serang City who have or often buy Yamaha products. The number of respondents that has been determined is 101 respondents. Based on the results of research on 101 respondents and discussion regarding the level of consumer satisfaction with Yamaha brand motorbikes, it can be concluded that Yamaha motorbike consumers in Serang City are in the quite satisfied category when using Yamaha products.
Pengelolaan Program Edukasi Berbasis Komunitas untuk Pencegahan Bullying dan Penyebaran Hoaks: Perspektif Manajemen dan Politik di SMPN 5 Cibadak Khozin Bakti; Try Adhi Bangsawan; M. Elang Adriansyah; Rebion Raga Munggaran; Rico Sandi Aji; Amelinda Kusbandiah W
Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia Vol. 3 No. 3 (2024): September : Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia
Publisher : Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jppmi.v3i3.1483

Abstract

This community-based education program at SMPN 5 Cibadak aims to prevent bullying and the spread of hoaxes among students through an approach that integrates management and political perspectives. The program is designed to increase students' awareness of the negative impacts of bullying and hoaxes, as well as to strengthen their active participation in maintaining a safe and informative school environment. Through a series of socialization and training, the program engages a wide range of stakeholders, including teachers, students, and parents, to build collective awareness and social responsibility. The results of this program show a significant improvement in students' understanding of the dangers of bullying and hoaxes as well as their ability to identify and report such incidents. The implementation of this program also shows the importance of participatory management in the management of educational programs, where the involvement of all parties is the key to success. The political approach in this program also helps to strengthen support from the school and the surrounding community. Overall, this program makes a positive contribution to creating a safer and more harmonious school environment, and can be used as a model to be applied in other schools.