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All Journal Jurnal Studi Gender dan Anak jurnal administrasi politik dan sosial
Yulia Sri Kanti
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Humanities Law, Crime, Criminology & Criminal Justice Social Sciences

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Keterwakilan Perempuan di Birokrasi: Fenomena Glass Ceilling Pada Kementerian Republik Indonesia Aisyah; Almirah Ghaisani Putri; Yulia Sri Kanti; Aniqotul Ummah
Jurnal Studi Gender dan Anak Vol 11 No 01 (2024): Januari-Juni 2024
Publisher : Pusat Studi Gender dan Anak (PSGA) Lembaga Penelitian dan Pengabdian kepada Masyarakat (LP2M) UIN Sultan Maulana Hasanuddin Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32678/jsga.v11i01.10430

Abstract

As time progresses, the involvement of women becomes significantly apparent in various aspects of life such as education, healthcare, economy, and politics, as well as being crucial within bureaucracy. Despite the importance of women's involvement in bureaucracy, there still exists gender inequality particularly in occupying certain positions. The phenomenon known as the glass ceiling inhibits the career advancement of female workers. In Indonesia, this glass ceiling phenomenon is further reinforced by the patriarchal culture, making it difficult for women working in government ministries to attain promotions or higher positions. Research conducted using qualitative methods, employing books, journals, articles, and other sources as data, indicates that in Indonesia, there are still several obstacles hindering women from advancing in their careers. These obstacles include a lack of awareness and understanding about the importance of gender equality among leaders within the ministry environment. Data also indicates a very low representation of women in crucial positions within Indonesian ministries. However, there are several ways to address the glass ceiling phenomenon, such as setting examples for society that women can be leaders, empowering female employees, and providing skill training to instill knowledge and confidence for them to become leaders. Keywords: Glass Ceiling, Feminism, Position
Inovasi Pelayanan Publik Terintegrasi dalam Satu Lokasi: Studi Kasus Mal Pelayanan Publik (MPP) Surabaya Aisyah Febriyanti; Yulia Sri Kanti; Shany Gupa Pratama; Ridwan
Bahasa Indonesia Vol 6 No 2 (2025): JAPS Agustus 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46730/japs.v6i2.231

Abstract

This research examines the implementation of the Surabaya Public Service Mall (MPP) as an integrated public service innovation. Using a qualitative approach with case studies and library research methods, this research analyzes the formation process, characteristics, advantages, as well as the impacts and obstacles of MPP Surabaya. The research results show that MPP Surabaya has succeeded in integrating more than 600 types of services from 43 central and regional agencies in one location. MPP Surabaya's advantages include service integration, digitalization and automation, adequate supporting facilities, as well as speed and transparency of service. The resulting positive impacts include ease of access for the public, cost and time efficiency, and increased public trust in government institutions. However, the implementation of MPP Surabaya also faces obstacles in the form of communication challenges between agencies and technical problems on the server. This research concludes that MPP Surabaya has become a model of public service innovation which has resulted in a change in the bureaucratic paradigm to be more responsive to community needs.
Inovasi Pelayanan Publik Terintegrasi dalam Satu Lokasi: Studi Kasus Mal Pelayanan Publik (MPP) Surabaya Aisyah Febriyanti; Yulia Sri Kanti; Shany Gupa Pratama; Ridwan
Jurnal Administrasi Politik dan Sosial Vol 6 No 2 (2025): JAPS Agustus 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46730/japs.v6i2.231

Abstract

This research examines the implementation of the Surabaya Public Service Mall (MPP) as an integrated public service innovation. Using a qualitative approach with case studies and library research methods, this research analyzes the formation process, characteristics, advantages, as well as the impacts and obstacles of MPP Surabaya. The research results show that MPP Surabaya has succeeded in integrating more than 600 types of services from 43 central and regional agencies in one location. MPP Surabaya's advantages include service integration, digitalization and automation, adequate supporting facilities, as well as speed and transparency of service. The resulting positive impacts include ease of access for the public, cost and time efficiency, and increased public trust in government institutions. However, the implementation of MPP Surabaya also faces obstacles in the form of communication challenges between agencies and technical problems on the server. This research concludes that MPP Surabaya has become a model of public service innovation which has resulted in a change in the bureaucratic paradigm to be more responsive to community needs.
Co-Authors Aisyah Aisyah Febriyanti Almirah Ghaisani Putri Aniqotul Ummah Ridwan Shany Gupa Pratama