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All Journal Gemilang: Jurnal Manajemen dan Akuntansi Jurnal Manajemen Pariwisata dan Perhotelan
Tri Amanah
Unknown Affiliation
Humanities Decision Sciences, Operations Research & Management

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Analisis Kepuasan Pelayanan Rumah Sakit Umum Sari Asih Tri Amanah; Putri Arifani; Syamsul Hidayat
GEMILANG: Jurnal Manajemen dan Akuntansi Vol. 4 No. 2 (2024): Jurnal Manajemen dan Akuntansi
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/gemilang.v4i2.1280

Abstract

A hospital is a professional health institution whose services are provided by doctors, nurses and other experts. Sari Asih Hospital has many branches, one of which is in Serang City. The facilities available at this hospital are very diverse, starting from: parking lot, canteen, mosque, toilet, treatment room, and many more listed at this hospital.The layout of the room is neatly arranged and in accordance with the floor plan listed in this hospital. Many workers are ready to serve the people who visit this hospital. Not only people who live in the city of Serang, but in every city, district and even areas that are far away also visit for treatment at this hospital.This hospital already has a good name, so people continue to visit this hospital. Sarih Ssih Hospital accepts the Social Security Organizing Agency (BPJS) and the medicines it provides do not differentiate between people who use public or private insurance. The analysis of this research is to evaluate the services available at Sari Asih Hospital so that in the future it will be even better, so that people feel satisfied after visiting Sari Asih Hospital.
Analisis Transformasi Digital dalam Pengelolaan Wisata Religi dan Budaya : Studi Kasus Kesultanan Banten Tri Amanah; Munawaroh Munawaroh
Jurnal Manajemen Pariwisata dan Perhotelan Vol. 3 No. 1 (2025): Jurnal Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmpp-widyakarya.v3i1.4466

Abstract

Digital transformation in the tourism industry is an important element in increasing competitiveness and tourist destinations. One sector that has great potential to adopt digital technology is religious and cultural tourism, which has high historical and cultural value. This research aims to analyze the implementation of digital transformation in the management of religious and cultural tourism with a case study in the Sultanate of Banten, a historical site that is an important part of Indonesia's historical journey. The Sultanate of Banten has adopted several digital technologies, such as marketing via social media, mobile applications for tourist information, and the use of technology-based visitor management systems. However, the application of digital technology is still limited to promotional and information aspects, while digital-based tourism experience management such as augmented reality (AR) or virtual reality (VR) has not been fully implemented. The challenges faced include limited human resources, technological infrastructure, and understanding the long-term benefits of digital transformation. It is recommended that local governments and related parties increase human resource capacity in the field of technology, strengthen digital infrastructure, and develop more interactive digital platforms to improve the quality of tourism experiences. Effective digital transformation can contribute to the management of religious and cultural tourism that is more sustainable and attractive to the younger generation.
Co-Authors Munawaroh - Putri Arifani Syamsul Hidayat