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All Journal IAES International Journal of Artificial Intelligence (IJ-AI) Journal of Information System Exploration and Research
Alshammari, Abdulaziz
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Computer Science & IT Decision Sciences, Operations Research & Management Engineering

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Service Level Agreement Enforcement Model with Human Factor for Electronic Health Record Mohamed, Amir Mohamed Talib; Atan, Rodziah; Alshammari, Abdulaziz; Alsahli, Abdulaziz; Rozami, Mohammad Nasrollah
Journal of Information System Exploration and Research Vol. 2 No. 1 (2024): January 2024
Publisher : shmpublisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52465/joiser.v2i1.204

Abstract

Service Level Agreement (SLA) is a document contract between the service provider and service recipient which is the expected services to be delivered and received. SLA includes all the information about the services provided and their performance. The SLA identified the level of services performance such as penalties, priorities, compensation and resolution time. If the quality of service does not meet the SLA usage then the service provider need to pay penalties also known as SLA violation. SLA violation occurred might be from software or hardware but another factor such as human factor also involved. The performance of the system and the quality of services requires a human interference to enforce the SLA. In this research work, the human factor such as user willingness, skill/knowledge, information sharing, Staff adequacy was being investigated. The method survey was implemented to find the relationship between human factor and SLA usage. Respondents in IT department are selected to fill in survey form. 11 respondents are used for pilot study to find the reliability of instrument and 24 respondents are used for actual data. The result show there is positive significant value in relationship between human factor and SLA usage.
Morphology for hexagonal image processing: a comprehensive simulation analysis Cevik, Taner; Nematzadeh, Sajjad; Rasheed, Jawad; Alshammari, Abdulaziz
IAES International Journal of Artificial Intelligence (IJ-AI) Vol 13, No 3: September 2024
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijai.v13.i3.pp2574-2590

Abstract

Morphological operators for binary and grayscale images are commonly used to eliminate noise, recognize contours or specific structures, and arrange shapes in image processing for physiological modeling and biomechanics applications. Even though morphology has been substantially developed in square-pixelbased-image-processing (SIP), no effort has been made to construct morphological operators in hexagonal-pixel-based-image-processing (HIP) yet. In this paper, we transform basic SIP-domain-morphological operators such as dilation, erosion, closing, and opening into HIP-domain and compare their performance with their SIP counterparts. It is the first time to give the fundamental morphological operators in the HIP domain. The operators developed in this paper initiate the research about morphology in the HIP domain by successfully filling a significant gap by eliminating HIP’s lack of basic operators, thus capable of producing enhanced images for better analysis in anatomical models related to biology and medicine research fields.
Co-Authors Alsahli, Abdulaziz Cevik, Taner Mohamed, Amir Mohamed Talib Nematzadeh, Sajjad Rasheed, Jawad Rodziah Atan, Rodziah Rozami, Mohammad Nasrollah