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Developing Innovative Work Behavior in Retail E-Commerce Workers: Investigating the Effects of High-Performance Work Systems and Other Mediating Variables Said, Muhammad Farras; Ardiyanti, Niken
The Asian Journal of Technology Management (AJTM) Vol. 17 No. 2 (2024)
Publisher : Unit Research and Knowledge, School of Business and Management, Institut Teknologi Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12695/ajtm.2024.17.2.1

Abstract

Abstract. The e-commerce industry is considered a key driver of the digital economy in Indonesia. Therefore, the progress and sustainability of companies in the e-commerce industry, particularly in e-commerce retail, are of great importance. Fostering innovative behavior among employees in e-commerce retail companies is crucial. Hence, this research investigates the influence of high-performance work systems (HPWS) on innovative work behavior (IWB) in employees, and how psychological capital (PsyCap) and work engagement mediate this relationship. This study utilizes covariance-based structural equation modeling (CB-SEM) to analyze direct and mediating effects on IWB. The research findings indicate that there is a simultaneous (t-value = 4.4) and separate mediating influence of PsyCap (t-value = 5.87) and Work Engagement (t-value = 3.67) on the relationship between HPWS and IWB. The direct impact of HPWS on IWB is also significant (t-value = 1.70). This study provides practical insights for management to cultivate innovative behavior among employees through recommended HPWS practices, and how individual factors may explain the effect of HPWS in cultivating IWB. Additionally, it offers an overview of the flow of influence from HPWS to IWB, which can provide further research opportunities in the IWB development field.  Keywords:  HPWS, IWB, PsyCap, Work Engagement, e-commerce  
Pengaruh Modal Psikologis terhadap Persepsi Resiliensi Organisasi dalam Menghadapi Pandemi COVID-19 Said, Muhammad Farras; Wicaksono, Dimas Aryo
Buletin Riset Psikologi dan Kesehatan Mental Vol 1 No 1 (2021): BULETIN RISET PSIKOLOGI DAN KESEHATAN MENTAL
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (319.946 KB) | DOI: 10.20473/brpkm.v1i1.24835

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh modal psikologis terhadap persepsi resiliensi organisasi dalam menghadapi pandemi COVID-19. Temuan penelitian sebelumnya yang dilakukan oleh Fang dkk. (2020) menemukan bahwa masing-masing komponen modal psikologis mempengaruhi aktivasi mekanisme coping individu, yang sebagai konsekuensinya membangun dan meningkatkan resiliensi organisasi. Sampel penelitian merupakan karyawan aktif yang tempat bekerjanya pernah atau sedang terdampak peraturan Pembatasan Sosial Berskala Besar (PSBB). Terkumpul sejumlah 332 subjek yang memenuhi kriteria tersebut. penulis menggunakan alat ukur Psychological Capital Questionnaire (PCQ) untuk mengukur modal psikologis dan alat ukur Benchmark Resilience Tool-13B (BRT-13B) untuk mengukur persepsi resiliensi organisasi. Uji reliabilitas menggunakan McDonald's ω.  Hasil reliabilitas alat ukur PCQ adalah 0,918 dan untuk BRT-13B adalah 0,902. Analisis data menggunakan regresi linear sederhana dengan menggunakan Jamovi 1.2.27.0 for windows. Hasil pada penelitian ini adalah modal psikologis berpengaruh secara signifikan terhadap persepsi resiliensi organisasi (p<0,001).