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Analysis Of The Influence Of Repurchase Intention On Gacoan Noodle Products In Indonesia: - Damis Veri Budianto; Agus Hermawan; Naswan Suharsono
International Journal Of Humanities Education and Social Sciences (IJHESS) Vol 3 No 5 (2024): IJHESS APRIL 2024
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhess.v3i5.832

Abstract

Repurchase intent: Repurchase intent is often a step that occurs naturally if a customer has emotions towards a particular product. This research examines the influence of service quality and perceived value on repurchase intentions and customer satisfaction, by considering satisfaction as an intervening variable in the context of Mie Gacoan products. The main objective of this research is to analyze the causal relationship between the independent variable and the dependent variable in the presence of intervening variables. The primary data source in this research is Mie Gacoan customers. Data was collected from a total of 145 customers throughout Indonesia who are Noodle Gacoan connoisseurs. Meanwhile the research method uses a purposive sampling method, while for statistical analysis the PLS 3.0 test tool is used. The majority of Mie Gacoan customers in the sample are women (69%), have a high school/vocational education (51%), are students (49%), and live around one million two hundred thousand rupiah to one million rupiah. rupiah. Eight hundred thousand rupiah (46.9%). The results obtained from this research are as follows: First, perceived value does not contribute to customer satisfaction. Second, service quality contributes to customer satisfaction. Third, satisfaction contributes to repurchase intention. Fourth, service quality contributes to repurchase intention through satisfaction. Fifth, perceived value does not contribute to repurchase intention through satisfaction
Kemampuan Organisasi dalam Keberlanjutan dan Ketahanan untuk Meningkatkan Manajemen Kelangsungan Bisnis : Tinjauan Literatur Damis Veri Budianto; Komarun Zaman
JURNAL RISET MANAJEMEN (JURMA) Vol 3 No 4 (2025): JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v3i4.3676

Abstract

This study investigates these linkages to deepen understanding of the topic and to outline potential directions for future research. Using bibliometric and content analysis drawn from the Web of Science and Scopus databases, covering the period from 1998 to 13 May 2021, the study reveals key insights. The findings show a reciprocal relationship between organizational sustainability capabilities and organizational resilience capabilities; however, evidence connecting both to business continuity management is still insufficient. The results also highlight four clusters of relationships: (1) the progression from Risk Management toward Business Continuity Management and Organizational Resilience; (2) the interaction between Resilience and Business Continuity practices; (3) the role of Business Continuity in fostering Innovation and Sustainability; and (4) Dynamic Capabilities that support Organizational Sustainability and Organizational Resilience to strengthen Business Continuity Management. Furthermore, several phases were identified to explain how sustainability and resilience capabilities influence business continuity management in the face of disruptive events