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Hulu, Feberman
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Industrial & Manufacturing Engineering Social Sciences

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Pengaruh Kecerdasan Emosional Dan Komitmen Organisasi Terhadap Kinerja Dosen Lima PTS Pematangsiantar Pasaribu, Eva Solita; Tambunan, Elisabet; Purba, Mery Lani; Hulu, Feberman; Lase, Krisman
JURNAL MUTIARA MANAJEMEN Vol 9 No 1 (2024): Jurnal Mutiara Manajemen
Publisher : UNIVERSITAS SARI MUTIARA INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51544/jmm.v9i1.5012

Abstract

Tujuan dilakukannya penelitian: (1) membangun model kinerja dosen berdasarkan hubungan kausal asosiatif variabel eksogenus dengan variabel endogenus, (2) mengetahui pengaruh kecerdasan emosional terhadap komitmen organisasi, (3) mengetahui pengaruh kecerdasan emosional terhadap kinerja dosen, (4) mengetahui pengaruh komitmen organisasi terhadap kinerja dosen. Penelitian dilakukan pada Perguruan Tinggi Swasta (PTS) di Kota Pematangsiantar, melibatkan 146 dosen sebagai responden. Data yang dikumpulkan menggunakan kuesioner dengan lima pilihan jawaban. Teknik sampling menggunakan proporsional random sampling. Terlebih dahulu dilakukan uji instrumen bagi responden di luar sampel agar instrumen sahih dan reliabel. Uji validitas menggunakan korelasi Product Moment, dan uji reliabilitasnya dengan formula Alpha dari Cronbac. Sebelum dilakukan pengujian hipotesis, terlebih dahulu dilakukan uji persyaratan analisis meliputi: uji normalitas data dan uji linieritas regresi. Hasil penelitian menunjukkan: (1) diperoleh model kinerja dosen, (2) kecerdasan emosional berpengaruh langsung positif terhadap komitmen organisasi sebesar 14,1%, (3) kecerdasan emosional berpengaruh langsung positif terhadap kinerja dosen sebesar 3,2%, (4) komitmen organisasi berpengaruh langsung positif terhadap kinerja dosen sebesar 8,5%.
PENGARUH SERVICESCAPE TERHADAP MINAT KUNJUNG (STUDI KASUS CAFÉ DOPAMINE RINGROAD MEDAN) Idahwati; Simanjuntak, Owen De Pinto; Pasaribu, Eva Solita; Hulu, Feberman
JURNAL MUTIARA MANAJEMEN Vol 9 No 2 (2024): Jurnal Mutiara Manajemen
Publisher : UNIVERSITAS SARI MUTIARA INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51544/jmm.v9i2.5719

Abstract

This research was designed to explore and examine in depth how elements in the servicescape can influence visitor interest. This study adopted a quantitative descriptive approach. Research subjects included a total of 20,400 individuals, which represents the number of visitors from January to August 2024. From this population, 100 respondents were randomly selected using the Random Sampling method. To analyze the data, this research applied a series of statistical tests, including Instrument Test, Classic Assumption Test, Simple Linear Regression, Hypothesis Test, and Coefficient of Determination Test (R²). The results of the partial test (t test) indicate that servicescape has a significant and positive influence on visiting interest. Meanwhile, the results of the coefficient of determination (R²) test show that servicescape contributes 73.30% to the variable interest in visiting, while the remaining 26.70% is influenced by other factors not examined in this study.
PENGARUH UCAPAN LISAN TERHADAP MINAT PELANGGAN DAN DAMPAKNYA TERHADAP KEPUTUSAN PELANGGAN Hulu, Feberman; Siregar, Jenny Lastri; Pasaribu, Eva Solita
JURNAL MUTIARA MANAJEMEN Vol 8 No 2 (2023): Jurnal Mutiara Manajemen
Publisher : UNIVERSITAS SARI MUTIARA INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51544/jmm.v8i2.6296

Abstract

Finding out how much word-of-mouth affects interest in and decision to visit is the aim of this study. One hundred visitors that have visited Geosite Sipinsur make up the sample for this investigation. The simultaneous results of this investigation indicate that the F-Value (58.994) is greater than the F-Critical Value (0.09) at a significance level of 0.000000, which is less than 0.05. Consequently, the null hypothesis is rejected and the alternative hypothesis is accepted. Word of Mouth (X1) and Decision to Visit (X2) have a considerable and positive impact on the Decision to Visit (Y) at Geosite Sipinsur, according to the statement. In conclusion, the F-Value. From the statement, it can be inferred that the variables Word of Mouth (X1) and Decision to Visit (X2) significantly and favorably influence the Decision to Visit (Y) at Geosite Sipinsur. In summary, the significance level is 0.000 < 0.05, and the F-Value (58.994) > F-Critical Value (3.09). SPSS 26 was utilized to process the data.
Co-Authors Eva Solita Pasaribu Idahwati Lase, Krisman Owen De Pinto Simanjuntak Purba, Mery Lani Siregar, Jenny Lastri Tambunan, Elisabet