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Nacionales, Joseph
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The rhetoric of comedy: exploring the language and humor styles of Filipino stand-up comedians Joser, Joan Recca; Dedace, Jean Rose; Daclizon, Karen; Salvaña, Prince Lejard; Nacionales, Joseph; Claridad, Norberto
Journal of Language and Pragmatics Studies Vol. 2 No. 2 (2023): August 2023
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jlps.v2i2.17

Abstract

Stand-up comedy is an act in which a certain person performs to make people laugh with the intention of appealing to them. It illustrates various language and humor styles that are used by comedians in performing; these styles vary depending on the audience, place, and theme of the event and are unique to each performer. This study aims to provide information regarding the specific approach that Filipino stand-up comedians used during their performances and how effective it was for the delivery and reception of humor. This study employed a qualitative research design using interpretative phenomenological analysis as the specific approach with which it is concerned in exploring experiences in their own terms (Smith et al, 2009). The study also uses thematic analysis approach as proposed by Braune and Clarke which revealed two themes under language styles utilized by stand-up comedians (1) incorporating language based on the audience (2) use of colloquial words and phrases. Three themes under humor styles utilized by stand-up comedians are (1) audience-centric performance, (2) observational comedy, (3) improvisational comedy. Also, three themes underlie the effectiveness of using language and humor styles: (1) importance of building connections, (2) extensive influences of endeavoring to be funny and, (3) enhancing audience satisfaction.
Investigating anxiety in oral recitation among freshmen BS accountancy students in a Philippine higher education institution Bactol, Clint Joseph; Acabado, Airene; Canales, Alyssa; Taborada, Angelica; Nacionales, Joseph; Claridad, Norberto
Journal of Language and Pragmatics Studies Vol. 2 No. 2 (2023): August 2023
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jlps.v2i2.18

Abstract

In higher education curriculum, oral recitation is one of the frequent methods utilized in assessing the learnings accumulated by the students throughout the entire topic. Adam (2017) stated that oral recitation is a direct, teacher-centered approach in which the instructor asks succinct questions with a predetermined response in mind. Subsequently, it is unavoidable for students to become anxious when they are being asked to recite in front of the class. In this regard, students should identify their coping strategies and techniques on how they will effectively manage their anxiety of oral recitation. The study was conducted in qualitative approach utilizing Interpretative Phenomenological Analysis. A total of 26 participants who are first year college students were selected through the Purposive-convenience sampling method. Using thematic analysis, the findings indicated four reasons behind students' anxiety of oral recitation, namely; unpleasant past experiences, self-evaluation, fear of rejection, and lack of preparation and training. Also, based on thematic analysis, five underlying factors that are encountered by the students based on their provided reasons were emerged. The factors were: anxious of making mistakes, perfectionism, classroom set-up and environment, linguistic insecurity in English language, and cramming and procrastination. The participants in this research endeavor likewise disclosed their preparations before an oral recitation such as advance reading and crafting possible questions, reminding for having a sure oral recitation, and fulfilling physiological needs for a better performance. Coping techniques during oral recitation to ease their anxiety were also revealed by the participants such as exercising the importance of proper breathing and body gestures and avoiding intrusive thoughts.
Exploring interpersonal communication strategies in the healthcare system: insights from Barangay health workers (BHW) in the Philippines Camasin, Angelica; Estur, Ronette; Jomadiao , Cristine; Paet, Ashley Shan; Nacionales, Joseph; Claridad, Norberto
Journal of Language and Pragmatics Studies Vol. 2 No. 2 (2023): August 2023
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jlps.v2i2.19

Abstract

Effective communication between providers and patients is one of the most important factors for achieving better health outcomes in the delivery of healthcare and in order to achieve effective communication, the use of the right communication strategy is beneficial. In relation to this, Barangay Health Workers (BHW) are exposed to a lot of interpersonal communication between them and their constituents. With the lack of studies on BHW, it is important to understand the nature of their work by exploring the interpersonal communication strategies they use and how it helps them resolve healthcare miscommunication in their areas. This qualitative research was guided by interpretative phenomenological analysis in analyzing the experiences of BHW in terms of communication. The data was gathered from 18 BHWs using semi structured interviews. Based on thematic analysis, the following are the interpersonal communication strategies employed by BHWs’: interaction in a face-to-face context, usage of a particular language as means of communication, use of non-verbal communication, informing in an appropriate manner, use of electronic devices to transmit information, and observance of ethical communication. The participants also shared the contribution of these strategies towards overcoming miscommunication: helps in relaying information effectively which leads to better understanding of constituents, helps reduce conflict between the BHW and the constituents, and helps encourage constituents and change their perceptions.
Barangay chairperson’s competence of oral communication skills in resolving conflicts in the Philippines Jacinto, Ashley; Diamante, Larhraineil Aleina; Tamano, Analeah; Abrahan, Rinzie; Nacionales, Joseph; Claridad, Norberto
Journal of Language and Pragmatics Studies Vol. 2 No. 3 (2023): December 2023
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jlps.v2i3.20

Abstract

Peace and order in the community may give its citizens harmonious living conditions but achieving them requires the cooperation of every member of the community as well as the government's implementation of effective policies and programs. Without these, conflicts and disagreements among community members may arise for an array of reasons. These conflicts can lead to negative consequences such as decreased productivity, loss of trust, and even violence. Hence, it is important to understand the root causes of conflicts and implement effective conflict resolution strategies to promote harmony and cooperation within the community. However, communities either do not have the trained personnel needed to properly manage conflicts or lack the necessary knowledge themselves, such as the use of communication skills for resolving conflicts is a problem. Hence, the main purpose of this study is to explore the competence of barangay chairpersons in the Philippines in using oral communication skills to resolve conflicts within their communities. The study adapted the qualitative research design using interpretative phenomenological analysis (IPA) as the specific method. A total of eight (8) participants (3 females and 5 males) via purposive-convenience sampling were catered. After the data gathering using a semi-structured interview, findings revealed that some have confidence in their competence, but others still need improvement. Furthermore, some participants were able to solve majority of the conflicts arises at their vicinities. On the other hand, the participants used a wide variety of skills that helped to effectively resolved conflicts in their barangay and communication skills were commonly used by them.
Examining police officers’ preparedness and attitude in conducting investigative interviews in the Philippines Tañola, Eroll; Marquez, Jan Carlo; Dauplo , Zyra Jane; Daang, Sherilyn; Nacionales, Joseph; Claridad, Norberto
Journal of Language and Pragmatics Studies Vol. 2 No. 2 (2023): August 2023
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jlps.v2i2.22

Abstract

The field of police examinations has made great strides shifting towards a more ethical and basic aspiration of amplifying the quality and volume of data from suspects, rather than the narrow focus on carrying a concession of guilt (Milne & Bull 1999). In recent studies, analysis of the inquiry-based practices of interviews with suspects and accused persons showed that appropriate practices are not being used often. (Snook et al, 2012). It revealed that most of the officers used counter- productive and risky questions that limited narrative responses from the youth offenders (Del Rosario & Ballesteros-Lintao,  2018). Using qualitative research through interpretative phenomenological analysis (IPA), this study aims to examine the attitudes employed and the preparations done before conducting an investigative interview. Nine transcripts of audio-recorded interviews from various investigative officers of Tacloban City police officers were analyzed using thematic analysis. The results yielded reveals that there are positive relations between the police officers’ attitudes and presentation in conducting investigative interviews. Participants who can build rapport and are equipped with necessary tools and information can generate reliable and more extensive information.  
Persuasive techniques of life insurance agents: an analysis of sales strategies and customer perceptions in the Philippines Barrio, Rose Vhirneil; Baculanlan, Mary Margareth; Ecleo, Kyla Shaine; Gonjoran, Marifel Ralyn; Sabido, Emmanuel; Nacionales, Joseph; Claridad, Norberto
Journal of Language and Pragmatics Studies Vol. 2 No. 2 (2023): August 2023
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jlps.v2i2.23

Abstract

In today's fast-paced market, skilled life insurance agents artfully employ diverse techniques to captivate customers, customizing their approach to satisfy unique needs and confidently promote life insurance policies. This study delves into the fascinating world of sales strategies employed by life insurance agents and takes a closer look into the underlying factors that influence customer perceptions. Using a qualitative survey of 10 life insurance agents and 10 customers in Tacloban City, the study investigates the persuasive techniques used by life insurance agents to sell policies, and the perceptions of customers about these techniques. Through the conduct of a thorough semi-structured interview and through the application of rigorous thematic analysis, the responses of the participants revealed eleven commonly used persuasive techniques by life insurance agents: Prospect Potential Customers to be Persuaded; Message the Customer and Make a Connection; Building Customer Relations; Determine and Understand the Needs of the Customer; Make Use of Social Media to be Known and to Have a Good Standing; Track the Expenses and Make a Financial Health Analysis for the Insurance Coverage; Encourage the Customers through Realization and Other People’s Experiences; Application of Theories and Describing the Purpose of the Policies; Show Consideration and Value to the Customer; Consistent Support and Assistance to the Customers; and Credibility of the Agent. Researchers also found that in customer-agent interactions, highlighting the importance of life insurance was the most effective approach. While one customer was not persuaded, successful persuasive techniques were used with other customers that met their needs.
Investigating the listening and transcription performance in court: experiences from stenographers in Philippine courtrooms Etulle, Richemyll Dave; Moslares, Fatima Riegnelle; Pacad, Eve Zary Jamie; Odullo, John Lawrence; Nacionales, Joseph; Claridad, Norberto
Journal of Language and Pragmatics Studies Vol. 2 No. 2 (2023): August 2023
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jlps.v2i2.25

Abstract

Stenographers are essential figures in a country’s justice system; they are tagged as “silent superheroes” due to their demanding profession of creating official transcripts in legal proceedings by converting “spoken word to text” (Ridoloso, 2023). Stenographers' listening and transcribing accuracy is critical in assuring the dependability and fairness of court processes. Proficiency of the listener does not equate to having a stable listening comprehension all the time, they still encounter challenges in listening. A total of twelve (12) stenographers from different municipal and provincial trial courtrooms within Eastern Visayas were interviewed. Using qualitative research through Interpretative Phenomenological Analysis (IPA), the present study examined the key factors that affect the listening and transcription performance of court stenographers, including how they manage these factors. Using thematic analysis, the participants identified the following key factors that affect their listening and transcription performance: linguistic and cognitive barriers, external and clarity barriers, and challenges in the legal context. The participants likewise revealed that they manage the following challenges through (1) effective courtroom communication and practices; (2) enhancing transcription accuracy with technology and collaboration; and (3) optimizing stenography practices in the legal field. By understanding and addressing these factors, stenographers can enhance their overall performance and contribute to a more effective and efficient justice system.
The outlining techniques in academic writing of freshmen accountancy students in Philippine higher education institution Marmita, Kristel Joy; Saclay, Rhafael; Caimoy, Marivic; Maga, Arriana Alexa; Nacionales, Joseph; Claridad, Norberto
Journal of Language and Pragmatics Studies Vol. 2 No. 2 (2023): August 2023
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jlps.v2i2.26

Abstract

Integrating outlining techniques have aided students in the process of writing their academic papers and helped them accomplish their paper effectively. Outlining as a pre-writing practice can help students enhance their writing abilities. Accounting students are renowned to work with numbers and analyze data, but little is known about their ability to write their academic papers. This study aims to determine the outlining techniques utilized by first-year accountancy students and how these help them in their academic writing, the use of qualitative research through Interpretive Phenomenological Analysis (IPA) is applied. A total of 26 responses were gathered by interviewing first-year accountancy students in a Philippine Higher Education Institution. The study's findings revealed three outlining strategies utilized by the students: (1) utilizing the three basic outlines; (2) compiling accumulated ideas; and (3) having a goal to know the content of their academic papers. The mentioned techniques, according to the data gathered, help accountancy students organize and express their ideas and thoughts better on paper. Research results have also shown that utilizing outlining techniques not just help accountancy students in their academic paper, but also their personal lives as it also contributes to their personal development as an individual. For future research, it is suggested that a correlational study between accounting students who employ outlining techniques, and those who do not when writing academic papers be conducted.
Non-verbal communication in the workplace: Perceptions of hospitality management Filipino student interns in the service encounters Malate, Justin Joyce; Garcia, Czar Evans Philip; Granados, Eric Luis; Lor, Heaven Kage; Nacionales, Joseph; Claridad, Norberto
Journal of Language and Pragmatics Studies Vol. 2 No. 3 (2023): December 2023
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jlps.v2i3.29

Abstract

Effective communication plays a crucial role in the hospitality industry's successful service encounter. Although verbal communication is significant for this role, non-verbal communication is just as significant. However, there's a relatively limited body of knowledge about non-verbal communication in the hospitality and tourism literature. Therefore, the study's objectives are to elucidate the perception of Filipino hospitality management student interns of the roles of non-verbal communication and how its dimensions assist in the service encounters. By achieving the abovementioned objectives, the findings have provided valuable insights to the inadequate knowledge. Using a qualitative approach, specifically interpretative phenomenological analysis (IPA), target students from Bachelor of Science in Hospitality Management (BSHM) taking an internship in Tacloban City. Applying purposive convenience sampling, 18 selected participants who conformed to the criteria were interviewed (semi-structured). The data collected were analyzed using Braun and Clarke's (2021) thematic analysis, followed by Saldaña's (2015) manual coding for the emergence of themes imperative for final conclusions. Findings show that non-verbal communication is an important part of service encounters, promoting effective connections, improving customer satisfaction, and optimizing customer interaction. While the non-verbal dimensions including facial expressions, kinesics, paralinguistics, and proxemics greatly aids by creating exceptional customer experiences and enhancing overall service quality. While the student interns met the customer's demands and forged stronger bonds by effectively utilizing and understanding these non-verbal cues. Therefore, it concludes that non-verbal communication intervention and the assistance provided by its dimensions contribute to successful service encounters and create favorable experiences for both student interns and customers.
Navigating communication challenges in the post-pandemic era: perspectives from teachers in a Philippine higher education institution Baltazar, Jasmyn; Caples, Trixie Jayne; Isio, Adriel Kieth; Sitoy, Ranilyn; Nacionales, Joseph; Claridad, Norberto
Journal of Language, Literature, Social and Cultural Studies Vol. 1 No. 3 (2023): Nov 2023
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jllscs.v1i3.51

Abstract

The COVID-19 pandemic has presented an opportunity for the education sector, particularly in higher education, to reconsider how they adapt to the post pandemic era. However, several challenges emerge, particularly regarding the communication between teachers and students. This study was undertaken to find out how teachers communicate with students and the communication challenges that they encountered in the post-pandemic period. A qualitative research approach was applied throughout the study, specifically the utilization of the Interpretative Phenomenological Analysis (IPA) method. The data gathered from nineteen (19) teachers was analyzed through thematic analysis. The coding cycle used was vivo coding, followed by eclectic coding and axial coding for refining codes. Responses revealed five specific challenges that was faced by the teachers: (1) pandemic impact on students’ attitudes and learning (2) language and communication barriers, (3) technological challenges in education, (4) lack of infrastructures building gaps in classroom environment, and (5) teachers’ preparedness and effectiveness. It is significant that teachers know how to apply different strategies in order to counter communication challenges that they may face. Few recommendations to improve the findings of the study are discussed at the end of this paper.  
Co-Authors Abrahan, Rinzie Acabado, Airene Alvarez, Kris Ann Bactol, Clint Joseph Baculanlan, Mary Margareth Bagual, Eushena Joy Bajade , Princess Thea Baltazar, Jasmyn Bandalan, Queenie Barrio, Rose Vhirneil Caimoy, Marivic Calinao, Jake Camasin, Angelica Canales, Alyssa Caples, Trixie Jayne Castillo, Casey Claridad, Norberto Daang, Sherilyn Daban, Ashley Nicole Daclizon, Karen Dauplo , Zyra Jane Dedace, Jean Rose Diamante, Larhraineil Aleina Ecleo, Kyla Shaine Estur, Ronette Etulle, Richemyll Dave Fabi, Nhereene Gallamos, Christine Mae Garcia, Czar Evans Philip Gonjoran, Marifel Ralyn Granados, Eric Luis Isio, Adriel Kieth Jacinto, Ashley Jomadiao , Cristine Joser, Joan Recca Leoveras, Rodelito Lor, Heaven Kage Maceda, Renier Aron Maga, Arriana Alexa Malate, Justin Joyce Marmita, Kristel Joy Marquez, Jan Carlo Meridor, Chrislyn Montances, Angel Liela Moslares, Fatima Riegnelle Odullo, John Lawrence Pacad, Eve Zary Jamie Padullon, John Michael Paet, Ashley Shan Palana, Princess Zyra Pamplona, Angela Payo, Elsa Mae Quiminales, Jannine Relevo, Shawn Michael Reyno, Clyde Jeffrey Sabido, Emmanuel Saclay, Rhafael Salvaña, Prince Lejard Sia, Danneth Krystel Sitoy, Ranilyn Taborada, Angelica Tamano, Analeah Tañola, Eroll Udtohan, Allyssa Mae Udtuhan, John Herbert Velarde, Christel