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All Journal Journal of Language and Pragmatics Studies Journal of Language, Literature, Social and Cultural Studies

Claridad, Norberto

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Author-ID : 7255950

Arts Humanities Languange, Linguistic, Communication & Media Social Sciences

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Navigating communication challenges in the post-pandemic era: perspectives from teachers in a Philippine higher education institution Baltazar, Jasmyn; Caples, Trixie Jayne; Isio, Adriel Kieth; Sitoy, Ranilyn; Nacionales, Joseph; Claridad, Norberto
Journal of Language, Literature, Social and Cultural Studies Vol. 1 No. 3 (2023): Nov 2023
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jllscs.v1i3.51

The COVID-19 pandemic has presented an opportunity for the education sector, particularly in higher education, to reconsider how they adapt to the post pandemic era. However, several challenges emerge, particularly regarding the communication between teachers and students. This study was undertaken to find out how teachers communicate with students and the communication challenges that they encountered in the post-pandemic period. A qualitative research approach was applied throughout the study, specifically the utilization of the Interpretative Phenomenological Analysis (IPA) method. The data gathered from nineteen (19) teachers was analyzed through thematic analysis. The coding cycle used was vivo coding, followed by eclectic coding and axial coding for refining codes. Responses revealed five specific challenges that was faced by the teachers: (1) pandemic impact on students’ attitudes and learning (2) language and communication barriers, (3) technological challenges in education, (4) lack of infrastructures building gaps in classroom environment, and (5) teachers’ preparedness and effectiveness. It is significant that teachers know how to apply different strategies in order to counter communication challenges that they may face. Few recommendations to improve the findings of the study are discussed at the end of this paper.

In-between understanding: Witnesses account of the Covid-19 patients’ quarantine journey in the Philippines Bagual, Eushena Joy; Bandalan, Queenie; Leoveras, Rodelito; Montances, Angel Liela; Nacionales, Joseph; Claridad, Norberto
Journal of Language, Literature, Social and Cultural Studies Vol. 1 No. 2 (2023): July 2023
Publisher : Yayasan Mitra Persada Nusantara

In the year 2020, the world faced a global crisis which brought universal changes to the societal norms; the Covid-19 pandemic. Consequently, the pandemic impair even the daily basis of life as in communicating. This interpretative phenomenological research aims to present the reality of the quarantine journey of the Covid-19 survivors in the Philippines. Through semi-structured interviews, twelve (12) purposively sampled participants drawn out the answers with regard to the questions involving the communication barriers they experienced and the implication of these in their recovery. The thematic analysis revealed nine themes. By which research question 1 emerged with themes (1) uncontrolled factors in isolation centers, (2) poor delivery of message in person, (3) conditional and unsupported medical personnel – to - patient relationship. The second research question revealed the themes (1) mental disturbances constituted by the isolation (2) facilitation boosts amid the quarantine journey, (3) distracting mechanisms by the patients while recovering. The results indicated the communication barriers that the Covid-19 survivors experienced and the implications affecting their recovery.

Eye’ll persuade you: Exploring the use of eye contact among Filipino college student in persuasion Alforque, Kayla; Balagapo, Mary Grace; Deguito, Jastine; Nacional, Raechelle Mae; Nacionales, Joseph P.; Claridad, Norberto
Journal of Language, Literature, Social and Cultural Studies Vol. 1 No. 2 (2023): July 2023
Publisher : Yayasan Mitra Persada Nusantara

Our eyes have the ability to communicate what we are feeling and how we perceive a situation. This paper assesses the importance of eye contact in persuasion to first-year college students in a qualitative manner. Making eye contact assists students in concentrating on the conversation and reading facial expressions. This can help with comprehension. Improved understanding can also improve communication between two people (Eatough, 2021). The goal of this study is to learn about students' views toward making eye contact.Using qualitative method with the goal of deepening our understanding of a phenomenon through Interpretative Phenomenological Analysis design. We interviewed 24 1st year students in person and via messenger.The responses of the participants underwent thematic approach of Braun and Clarke (2019). The results revealed that the majority of the participants agree that eye contact makes communication effective. The majority of students believe that eye contact is important in persuading people. They suppose that eye contact increases the credibility and confidence of the speaker. They also consider that eye contact results in effective persuasion. Thorough transcript condensing produced five unique themes:the impact of using eye contact in persuasive communication ,the use of eye contact as a strategy for effective communication, eye contact increases the speaker's credibility in attracting the audience's attention,c omplications due to lack of eye contact, inefficiency of lack of eye contact. Various practical recommendations were further elaborated at the end of the study.

The earthly reapers: Investigating funeral businesses’ persuasive techniques used to convince Filipinos for advanced death planning Payo, Elsa Mae; Palana, Princess Zyra; Bajade , Princess Thea; Relevo, Shawn Michael; Nacionales, Joseph; Claridad, Norberto
Journal of Language, Literature, Social and Cultural Studies Vol. 1 No. 2 (2023): July 2023
Publisher : Yayasan Mitra Persada Nusantara

Death is a biological phenomenon that we cannot control. It might happen at any moment and in any place. In other words, we cannot predict when it will occur, hence, death is imminent. On the one hand, one might say that life is all one has and that the prospect of losing it is the greatest loss one can endure but the question that arises is, how prepared are you for that big day? Have you already come up with an approach yet? A life insurance plan offers advanced death care planning, and they present a lot of good causes for availing their death care plans. But how did they manage to persuade their clients? Thus, this study aims to gain insight into the persuasive tactics used by death care planners to convince their clients. How can the agents of a life plan service meet the needs of clients who wish to acquire life plans, and incredibly advanced death care plans? This study uncovered some of the challenges that death care planners encounter when convincing people to use their services. This study uses a qualitative research design with the help of Interpretative Phenomenological Analysis (IPA) in its implementation. Braun and Clarke's thematic analysis was utilized for data analysis. Seven participants were selected to provide relevant conclusions about the approaches of Appealing to the Client's Emotion, Appealing to Facts, Comparing Plan-holders and Non-Plan Holders, Creating an Impact on the Client's Perspective, Financial Incapacity hinders people from Availing of Death Planning, Not Part of Clients’ Priorities, and Death Planning Violates their Traditional Belief.

Trend starts here: perks on self-esteem among Filipino undergraduate TikTok users Sia, Danneth Krystel; Fabi, Nhereene; Maceda, Renier Aron; Udtuhan, John Herbert; Nacionales, Joseph; Claridad, Norberto
Journal of Language, Literature, Social and Cultural Studies Vol. 1 No. 2 (2023): July 2023
Publisher : Yayasan Mitra Persada Nusantara

The emergence of the TikTok application represents noteworthy phenomenon in the realm of social media. It became an avenue for self-expression, business, awareness-raising, and entertainment (Insider Intelligence, 2022). This indicates that more individuals will continuously be engaged by this app, especially undergraduate TikTok users, who are usually exposed (Adawiyah, 2020). This stimulates the researchers in identifying the perks of the TikTok app for the self-esteem of Filipino undergraduate students along with the distinct features of the platform. This study employed a qualitative research design through interpretative phenomenological analysis (IPA) developed by Smith et al. (2009). Using the purposive convenience sampling, 24 participants were interviewed, in person and via email. The responses of the participants underwent thematic approach of Braun and Clarke (2019). Rigorous condensation of the transcript led in shaping four distinct themes (1) engagement of undergraduate TikTok users on the application, (2) meeting the undergraduates TikTok users’ purpose for a sense of fulfillment. (3) improvement rendered by the TikTok application o undergraduates’ qualities and abilities and (4) interactive and production features as a source of self-esteem advancement. Various practical recommendations were further elaborated at the end of the study.

Using turnitin for detecting plagiarism: Insights from BS accountancy students in a Philippine university Quiminales, Jannine; Meridor, Chrislyn; Daban, Ashley Nicole; Gallamos, Christine Mae; Nacionales, Joseph; Claridad, Norberto
Journal of Language, Literature, Social and Cultural Studies Vol. 1 No. 2 (2023): July 2023
Publisher : Yayasan Mitra Persada Nusantara

The growing incidence of plagiarism in schools and universities requires the adoption of efficient techniques to identify and discourage academic dishonesty. One of the well-known plagiarism detection technologies that is frequently utilized in educational institutions is Turnitin. This paper aims to explore and learn about the challenges faced by BS Accountancy students using Turnitin and its effectiveness in detecting plagiarism, as well as its impact on students' attitudes and behaviours towards plagiarism and academic honesty. This study used qualitative methods where in; a total of 26 BS Accountancy students were chosen as the participants; The researchers used Thematic Analysis by Braun and Clark (2006) in evaluating their data by coding the interview transcripts through Saldana’s (2016) manual coding: the first cycle through in vivo coding, the second cycle through eclectic coding, and axial coding. The results revealed the following themes: promoting academic integrity; unlocking potential for academic excellence; promoting intellectual property and ethics; navigating the challenges of Turnitin as a plagiarism detection tool; addressing the issues of plagiarism detection; safeguarding against copyright infringement; fostering improvement and software enhancement; assessing Turnitin’s effectiveness in the digital landscape; harnessing the power of a helpful and effective tool; addressing the user’s concerns; and navigating the tool's limitations. These themes, in conclusion, identified the students' perspectives and also highlighted Turnitin's diversity as a plagiarism detection tool. Turnitin promotes academic integrity, challenges, and improvement through transparency and ethical conduct. Educators and developers must collaborate to enhance and optimize the tool to ensure its positive impact on the academic community.

Examining email etiquettes of Filipino accountancy students: Insights from Faculty members in a higher education institution Castillo, Casey; Udtohan, Allyssa Mae; Reyno, Clyde Jeffrey; Pamplona, Angela; Nacionales, Joseph; Claridad, Norberto
Journal of Language, Literature, Social and Cultural Studies Vol. 1 No. 2 (2023): July 2023
Publisher : Yayasan Mitra Persada Nusantara

Effective email communication is not only a means of conveying information but also a reflection of the students’ professionalism and respect for the recipient. This study explored some best practices for accountancy students when composing emails to their faculty members, including developing a professional tone and crafting concise and meaningful emails. Qualitative approach was utilized as the framework in conducting the research and Interpretive Phenomenological Approach (IPA) was employed. Purposive-convenience sampling technique was used in gathering the participants and with the use of the thematic analysis approach, interview transcripts were read and examined many times and were organized, arranged, grouped, and coded to different themes and subthemes that reflect the purpose of the study. In presenting the findings related to the first research question, five main themes were formed (1) use of English as the definite conventional language, (2) clearly and comprehensively conveying emails using any given language, (3) the use of English language as a formal language, (4) English language as a tool in measuring competency and skills of students, (5) observing proper grammar articulation in any given language. Five concurrent themes also for the second research question (1) not giving attention to those students that do not follow email etiquette, (2) teaching and informing students the proper way of sending emails; discerning students, (3) life disposition through email, (4) presenting proper email formats that students can follow, (5) having a positive insight on the students who uses proper email etiquette.

The sound of education: Exploring Filipino students' perceptions of teachers' vocal quality in the classroom Calinao, Jake; Alvarez, Kris Ann; Velarde, Christel; Padullon, John Michael; Nacionales, Joseph; Claridad, Norberto
Journal of Language, Literature, Social and Cultural Studies Vol. 1 No. 3 (2023): Nov 2023
Publisher : Yayasan Mitra Persada Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jllscs.v1i3.101

Every teacher needs to develop their vocal skills through continual practice and voice quality improvement. Students will draw judgments and assumptions about the teacher's attitude toward them, as well as the knowledge and concepts that he or she is imparting, based on the tones of the teacher's voice. The purpose of this study was to explore students’ perception on teachers’ vocal quality in a classroom setting. With a qualitative research design, the current study employed an interpretative phenomenological analysis approach. The participants of the study are composed of 26 students (9 males) (17 females) under the College of Business and Entrepreneurship. The collection of data was done through a face-to-face, semi-structured interview with audio recording. With the help of thematic analysis, the researchers come up with these themes: (1) the instructional tone or manner and emotional expression of the teachers; (2) teachers’ emphasis and motivation on teaching; (3) engagement and voice characteristics of teachers; (4) teachers’ effectiveness and students’ engagement in the classroom; (5) challenges faced by students; (6) comprehensibility and academic performance of students; and (7) learning and knowledge acquisition of students. The findings revealed that the vocal quality of teachers have an impact on how engaged their students are in the learning process, which in turn helps them achieve academically.

Co-Authors Abrahan, Rinzie Acabado, Airene Alforque, Kayla Alvarez, Kris Ann Bactol, Clint Joseph Baculanlan, Mary Margareth Bagual, Eushena Joy Bajade , Princess Thea Balagapo, Mary Grace Baltazar, Jasmyn Bandalan, Queenie Barrio, Rose Vhirneil Buenaventura, Kent Harvey Caimoy, Marivic Calinao, Jake Camasin, Angelica Canales, Alyssa Caples, Trixie Jayne Castillo, Casey Daang, Sherilyn Daban, Ashley Nicole Daclizon, Karen Dauplo , Zyra Jane Dedace, Jean Rose Deguito, Jastine Diamante, Larhraineil Aleina Docena, Vince Tristan Ecleo, Kyla Shaine Estur, Ronette Etulle, Richemyll Dave Fabi, Nhereene Gallamos, Christine Mae Garcia, Czar Evans Philip Gonjoran, Marifel Ralyn Granados, Eric Luis Isio, Adriel Kieth Jacinto, Ashley Jomadiao , Cristine Joseph Nacionales, Joseph Joser, Joan Recca Leoveras, Rodelito Lobingco, Walter Lor, Heaven Kage Maceda, Renier Aron Maga, Arriana Alexa Malate, Justin Joyce Manlimos, Sheena Marmita, Kristel Joy Marquez, Jan Carlo Meridor, Chrislyn Montances, Angel Liela Moslares, Fatima Riegnelle Nacional, Raechelle Mae Nacionales, Joseph Nacionales, Joseph P. Odullo, John Lawrence Pacad, Eve Zary Jamie Padullon, John Michael Paet, Ashley Shan Palana, Princess Zyra Pamplona, Angela Payo, Elsa Mae Quiminales, Jannine Relevo, Shawn Michael Reyno, Clyde Jeffrey Sabido, Emmanuel Saclay, Rhafael Salvaña, Prince Lejard Sia, Danneth Krystel Sitoy, Ranilyn Taborada, Angelica Tamano, Analeah Tañola, Eroll Udtohan, Allyssa Mae Udtuhan, John Herbert Velarde, Christel

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