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Saputro, Ivan Dwi
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Economics, Econometrics & Finance Education

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Literature Review: The Influence of Organizational Culture On Organizational Citizenship Behavior (OCB) With Employee Engagement As A Mediating Factor In Hospital Saputro, Ivan Dwi; Kusumo, Mahendro Prasetyo
Journal of Business Management Education (JBME) Vol 9, No 1 (2024)
Publisher : Business Education Program of Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jbme.v9i1.69299

Abstract

Understanding the influence of organizational culture on Organizational Citizenship Behavior (OCB) is essential for optimizing employee engagement and performance, particularly in the healthcare sector. This literature review investigates the relationship between organizational culture, OCB, and employee engagement, with a focus on medical personnel and nurses in hospital settings. Through a comprehensive analysis of existing literature, this study underscores the pivotal role of organizational culture in shaping OCB and highlights the mediating effect of employee engagement. Findings reveal that organizational culture significantly impacts OCB, with employee engagement serving as a crucial intermediary mechanism. The synthesis of previous research suggests that fostering a positive organizational culture is imperative for promoting OCB and enhancing employee engagement, ultimately benefiting both healthcare professionals and organizational outcomes. This review underscores the importance of strategic interventions aimed at leveraging organizational culture to optimize employee behaviors and organizational effectiveness in healthcare settings.
Co-Authors Kusumo, Mahendro Prasetyo