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Pengaruh Promosi Klinik Lelaki Terhadap Antusias Masyarakat Untuk Melakukan Pemeriksaan Kesehatan Soejoto, Nina
Barongko: Jurnal Ilmu Kesehatan Vol. 2 No. 2 (2024): Barongko : Jurnal Ilmu Kesehatan (Maret)
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/bajik.v2i2.389

Abstract

Promotion is one part of a series of marketing activities for a good/service. Promotion is not only a communication tool between companies and consumers, but is also a tool to influence consumers in purchasing activities or using services according to their desires and needs. This research aims to determine the influence of men's clinic promotions on people's enthusiasm for carrying out health checks. The research method used is a qualitative method with unpatterned research. Because it is patterned, you can use this design to help in research. From the research results, it can be concluded that the current health problem in Indonesia is that millennials still have low awareness about using social media as a health promotion tool. The author gives a suggestion that in the future it is hoped that in the future the clinic will further increase the promotions that have been carried out so that the public is more aware of men's clinics and the public is more aware of the dangers of male reproductive health and how to overcome them.
Pengaruh Kualitas Pelayanan Pendafataran Rawat Jalan Terhadap Kepuasan Pasien BPJS Di Rumah Sakit Umum Avisena Cimahi Soejoto, Nina; Ariani, Nurul Dwi; Aulia, Dede Sri
Barongko: Jurnal Ilmu Kesehatan Vol. 2 No. 2 (2024): Barongko : Jurnal Ilmu Kesehatan (Maret)
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/bajik.v2i2.395

Abstract

This studyaims to determine the effect of the quality of outpatient registration services on BPJS patient satisfaction at Rumah Sakit Umum Avisena Cimahi. The research method used by the author is a descriptive research method with a quantitative approach, data analysis techniques: validity test, reliability test, Spearman rank correlation test and coefficient of determination test. Data collection techniques used were observation, questionnaires and literature study with the research subjects werepatienst or their families who were waiting for the outpatient registration queue at Rumah Sakit Umum Avisena Cimahi. The result showed that the effect of the quality of outpatient registration services on BPJS patient satisfaction, namely the large influence of the service quality variable on patient satisfaction was 61,1% and the rest was influenced by other factors of 38,9%. The problems found from the results of the study are (1) registration officiers are only 1-2 people at 06.00 – 08.00 (2) The Average outpatient registration service for each patient is 3-5 minutes (3) There is no special place for registration of inpatient and emergency rooms. The author gives suggenstions from these problems, namely (1) Registration officer at 06.00 – 08.00 to 3 people (2) To disseminate an easy way to register online through the RSU Avisena application (3) To hold a special place for registration of inpatient and emergency rooms.