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All Journal Translitera : Jurnal Kajian Komunikasi dan Studi Media JURNAL PENDIDIKAN, SAINS DAN TEKNOLOGI Innovative: Journal Of Social Science Research Priviet Social Sciences Journal
Sutowo, Sutowo
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Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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Journal : Innovative: Journal Of Social Science Research

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E-KTP Service Policy Influences at the Salamrejo Village Office on Public Satisfaction Sutowo, Sutowo; Nasyirudin, Muhammad; Hermawan, Yusada Andri
Innovative: Journal Of Social Science Research Vol. 4 No. 6 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i6.16110

Abstract

This study aims to determine the effect of the E-KTP public service policy at the Salamrejo Village Office on public satisfaction. The method used is a quantitative research method. This study was conducted in Salamrejo Village, with the sample being the community of Salamrejo Village. To measure the results of the validity of the instrument using validity and reliability tests. Then, the classical assumption test is performed by testing normality and heteroscedasticity—hypothesis testing using the T-test (partial test). From the results of the data analysis, it was found that the E-KTP service policy at the Salamrejo village office significantly influenced public satisfaction by 0.002.
Co-Authors Al Kaharudin, Abdul Aziz Amanda, Silvana Kissy Asih W, Ferida Fauzi, Mohamad Imam Hermawan, Yusada Andri Nasyirudin, Muhammad Novi Catur Muspita Pradeta, Fandu Dyangga Sudiasmo, Fandi