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Optimizing Digital Marketing Strategies to Increase Coffee Tourism Competitiveness in a Sustainable Economy Syafridha Yanti; Muazziss Najmi; Rahma Dani; Fazqiya
Al-Kharaj: Journal of Islamic Economic and Business Vol. 7 No. 4 (2025): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v7i4.8054

Abstract

This study aims to analyze digital marketing strategies to enhance the competitiveness of coffee tourism as part of sustainable economic development. Tourism based on local commodities, particularly coffee, has great potential to boost community welfare because it integrates aspects of agriculture, culture, and the creative economy. Coffee is not merely a consumer product but also a cultural identity that can be packaged as a tourist attraction through educational activities, agrotourism, and experience-based tourism. However, limited technology utilization and suboptimal digital marketing strategies remain major obstacles to coffee tourism development. Data collection techniques were conducted through in-depth interviews with managers, field observations, documentation of promotional activities, and literature studies supporting the analysis of digital marketing theory. The results show that optimizing digital marketing strategies can be done through consistent use of social media, strengthening branding based on positioning and uniqueness, and involving local communities in developing promotional content. Social media, such as Instagram, Facebook, and TikTok, have proven effective in building visual narratives about the uniqueness of coffee tourism, while branding that emphasizes the quality of Gayo coffee and the authenticity of the experience is able to attract tourists within a more specific market segment. Furthermore, the involvement of local communities in digital marketing strategies serves not only as promoters but also as cultural agents that maintain the authenticity of the tourism experience. This involvement strengthens the image of coffee tourism as an inclusive, participatory, and sustainable destination. The positive impact of implementing this strategy is not only seen in the increase in tourist visits but also in the opening of new business opportunities for the local community, ranging from homestay management and local transportation to creative coffee-based products. This aligns with the concept of a sustainable economy, where economic benefits are felt not only by business owners but also by the local community as a whole. Therefore, the results of this study confirm that digital marketing strategies play a crucial role in strengthening the competitiveness of coffee tourism, both locally, nationally, and internationally. Successfully utilizing digital technology for promotion not only provides short-term benefits in the form of increased tourism but also encourages the creation of a more sustainable tourism ecosystem. Coffee tourism can develop as a commodity-based tourism model that maintains a balance between economic, social, and environmental aspects, while strengthening regional identity amidst increasingly fierce global competition.  
ANALYSIS OF "JUANG TECH" ONLINE ORDERING APPLICATION USING QR CODE IN COFFEE SHOP IN BIREUEN REGENCY, ACEH T. Irfan Fajri; Muazziss Najmi
Journal of Innovation Research and Knowledge Vol. 3 No. 12: Mei 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jirk.v3i12.7741

Abstract

The aim of this research is to analyze "Juang Tech" online ordering application using QR Code in Coffee Shop in Bireuen Regency, Aceh. The method used in this research uses descriptive qualitative methods. The research results show that Qriviti provides a more complete point of sale system that can be accessed via smartphone, tablet and personal computer. By using the available point of sale applications, cafe or restaurant owners can easily manage transaction processes, sales recording, stock management, and financial reports from any device chosen. The business tobusiness offering includes integration of a QR Code based ordering system and advanced point of sale solutions with existing operations in restaurants, cafes, and other eating places. Digital marketing strategies are key for Qriviti in expanding the reach and strengthening brand awareness. Through the use of social media, search engine optimization, relevant content, segmented email campaigns, and collaboration with influencers