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All Journal DFAME Digital Financial Accounting Management Economics Journal Journal of Islamic Digital Economics and Management
Farhan Akbar Salim Rangkuti
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other

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Analisis Penerapan Kepemimpinan Transformasional Dan Transformasi Digital Dalam Keefektifan Organisasi (Studi Pada PT. POS Indonesia Kota Kisaran) Farhan Akbar Salim Rangkuti; Marlon Sihombing
Bridging Journal of Islamic Digital Economics and Management Vol. 1 No. 1 (2023): November
Publisher : Al-Shobar Publisher, Yayasan Islam Al-Shobar Rawaurip

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Abstract

Kantor Pos merupakan organisasi pemerintah yang memfasilitasi masyarakat dengan sarana komunikasi yaitu surat dan jasa pengiriman barang. Peran Kantor Pos dalam era digital dan penerapan kepemimpinan transformasional di Kantor Pos Kisaran. Kantor Pos awalnya melayani surat dan pengiriman barang, tetapi sekarang telah berkembang untuk menyediakan layanan seperti Western Union dan pembayaran tagihan listrik. Penelitian ini bertujuan untuk memahami penerapan kepemimpinan transformasional oleh eksekutif manajer di Kantor Pos Kisaran dan dampak transformasi digital pada efektivitas organisasi. Penelitian ini menggunakan metode kualitatif deskriptif dengan teknik purposive sampling dan melibatkan tiga informan sebagai sumber informasi. Data primer diperoleh melalui wawancara terstruktur dengan informan, sedangkan data sekunder berasal dari tinjauan pustaka, observasi, dan dokumen lapangan. Analisis data dilakukan secara berkelanjutan sampai data terkumpul sepenuhnya. Hasil penelitian menunjukkan bahwa: (1) Eksekutif manajer di Kantor Pos Kisaran tidak sepenuhnya menerapkan kepemimpinan transformasional, melainkan menggunakan campuran gaya kepemimpinan. (2) Penerapan transformasi digital di Kantor Pos Kisaran berjalan dengan baik namun memiliki beberapa kekurangan. Dalam kesimpulan, penelitian ini mengidentifikasi bahwa Kantor Pos Kisaran belum sepenuhnya menerapkan kepemimpinan transformasional dan masih ada ruang untuk meningkatkan penerapan transformasi digital demi meningkatkan efektivitas organisasi.
ANALYSIS OF THE IMPLEMENTATION OF TRANSFORMATIONAL LEADERSHIP AND DIGITAL TRANSFORMATION IN ORGANIZATIONAL EFFECTIVENESS Farhan Akbar Salim Rangkuti; Marlon Sihombing
DFAME Digital Financial Accounting Management Economics Journal Vol 2 No 4 (2024): NOVEMBER 2024
Publisher : Awatara Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61434/dfame.v2i4.108

Abstract

The Post Office is a government organization that facilitates the public with communication tools such as mail and parcel delivery services. The role of the Post Office in the digital era and the implementation of transformational leadership at the Kisaran Post Office. The Post Office originally served mail and parcel delivery, but it has now expanded to provide services such as Western Union and utility bill payments. This research aims to understand the implementation of transformational leadership by executive managers at the Kisaran Post Office and the impact of digital transformation on organizational effectiveness. This research uses a descriptive qualitative method with purposive sampling techniques and involves three informants as a source of information. Primary data is obtained through structured interviews with informants, while secondary data comes from literature reviews, observations, and field documents. Data analysis is conducted continuously until the data is fully collected. The research results show that: (1) Executive managers at the Kisaran Post Office do not fully implement transformational leadership but use a combination of leadership styles. (2) The implementation of digital transformation at the Kisaran Post Office is going well but has some shortcomings. In conclusion, this research identifies that the Kisaran Post Office has not fully implemented transformational leadership, and there is still room to improve the implementation of digital transformation to enhance organizational effectiveness.
Co-Authors Marlon Sihombing