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All Journal Preventif Journal Miracle Journal Of Public Health (MJPH) Journal of Health Science and Medical Therapy
Asia, Sri
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Education Health Professions Immunology & microbiology Medicine & Pharmacology Nursing Public Health

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The Effect of Effective Communication with Situation Background Techniques, Assessment, Recommendations on Patient Safety at Bhayangkara Hospital 2024 Asia, Sri; Majid, Ruslan; Yuniar, Nani
Journal of Health Science and Medical Therapy Том 2 № 02 (2024): Journal of Health Science and Medical Therapy
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jhsmt.v2i02.766

Abstract

Effective communication is an important element in professional nursing practice and a major element of patient safety goals because communication is the first cause of patient safety issues. The purpose of this study is to examine effective communication based on situation techniques, background techniques, assessment techniques and recommendation techniques for patient safety at Bhayangkara Kendari Hospital. Type of research with a cross-sectional approach. Data analysis was performed with SPSS statistical tests using univariate, bivariate and multivariate analysis. The sample in this study was 93 people, the sampling technique is a total sampling method.The results of this study showed that the situation technique had an insignificant influence on patient safety at Bhayangkara Kendari hospital with p values of 0.710 > 0.05. The background technique has an insignificant influence on patient safety at Bhayangkara Kendari hospital with p values of 0.234 > 0.05. The assessment technique has a significant influence on patient safety at Bhayangkara Kendari Hospital with p values of 0.003 < 0.05. The recommendation technique has a significant influence on patient safety at Bhayangkara Kendari hospital with p values of 0.031 < 0.05. For the nursing profession, the results of this research can improve the quality of service by sharing experiences. Future research will need to explore other factors that affect patient safety, such as infection prevention and fall risk, to support improved hospital care practices.
PATIENT LOYALTY :THE INFLUENCE OF WORD MOUTH AND SERVICE QUALITY Asia, Sri; Tosepu, Ramadhan
Preventif Journal Vol 8, No 2 (2024):
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37887/epj.v8i2.48036

Abstract

ABSTRACT Patient loyalty is a very valuable asset for any hospital because it can generate positive recommendations to others and build a good reputation in the community. This research aims to analyze the influence of Word of Mouth (WOM), service quality, and patient loyalty at Bhayangkara Hospital Kendari. The respondents in this study were 117 patients. The data analysis method used was Partial Least Square (PLS). This study emphasizes that positive word-of-mouth recommendations (WOM) and perceptions of service quality play a crucial role in influencing the level of patient loyalty towards a healthcare facility. The research findings indicate that WOM leading to positive recommendations, along with positive experiences with service quality, have a significant impact on patient loyalty. The implications of this study emphasize the importance of paying attention to and enhancing WOM, as well as ensuring patient satisfaction and trust in the quality of services provided, as crucial strategies for maintaining and increasing patient loyalty in the healthcare sector. Keywords: Word Of Mouth, Service Quality, Patient Loyalty.
Analysis Level Smartphone Addiction in Pre Clinic Student at Faculty of Medicine Halu Oleo University Ibrahim, Fauziah; Halimah; Asia, Sri; Kadek, Ayu; Tosepu, Ramadhan; Effendy, Devi Savitri; Susanty, Sri
Miracle Journal of Public Health Vol 6 No 2 (2023): Miracle Journal of Public Health
Publisher : Universitas Mandala Waluya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36566/mjph.v6i2.316

Abstract

One proof of the development of information and communication technology is the creation of smartphones. However, using smartphones has both positive and negative effects. One of the negative impacts of using smartphones, such as smartphone addiction, which has an impact on physical health, also has an impact on psychological and mental health in the form of loneliness, anxiety, stress, depression, life satisfaction, and environmental relations. The purpose of this study was to determine the level of smartphone addiction among pre-clinical students at the Faculty of Medicine, University Halu Oleo Kendari. Research design descriptive. The research was conducted at the Faculty of Medicine, Halu Oleo University, on April 6–11, 2023. The sample was 83 students from the Faculty of Medicine at Halu Oleo University. Sample Obtained using stratified random sampling techniques. Data was obtained using the Smartphone Addiction Scale (SAS) questionnaire. Data processed with SPSS, is displayed in the frequency distribution table. The results of the study found smartphone addiction among students at the Faculty of Medicine, Halu Oleo University, with a low addiction level. The highest number is between 17-19 years. There are more women than men. It was concluded that the level of smartphone addiction among students of the Faculty of Medicine at Halu Oleo University was in the mild category. Most occurrences are in women, aged 17–19 years. Influence factors of smartphone addiction include a high desire to explore new things in information and technology.
Co-Authors Devi Savitri Effendy, Devi Savitri Halimah Ibrahim, Fauziah Kadek, Ayu Nani Yuniar Ramadhan Tosepu Ruslan Majid, Ruslan Susanty, Sri