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All Journal Journal of Economic, Bussines and Accounting (COSTING) JURNAL MANAJEMEN BISNIS
Syarif, Shamir Hashim
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Economics, Econometrics & Finance

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Risk Management Model of the Islamic Ethical Practice Dimension (i-EP) Hasyim, Diana; Budiarta, Kustoro; Lubis, Nurul Wardani; Parulian, Edison; Syarif, Shamir Hashim
Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v11i2.906

Abstract

Adoption of Sharia Compliance (SC) is one of the dimensions of Islamic Ethical Practice (i-EP) or Islamic Corporate Social Responsibility (i-CSR), which can potentially lead companies to obtain several significant capital market benefits, including affecting risk (cost of equity). However, whether and to what extent SC influences the cost of equity is still an issue and has yet to be widely documented at the theoretical and empirical levels, especially in the Indonesian context. Apart from the low level of cash holding, the evidence gap shows that the Indonesian Sharia financial screening criteria are more liberal than the international criteria, which indicates that Indonesian SC leverage contains a higher financial risk premium, thus possibly having implications for estimating the high expected return of investments and in turn the effect of SC on the cost of equity potentially has different empirical significance from international finding. Implications of liquidity and risk premium on the cost of equity indicate that SC's influence on the cost of equity is more complex than simple causality. Therefore, it is necessary to build a more comprehensive system by formulating contingency factors in the relationship between SC and the cost of equity. The finding reveal from 891 observations that the link between SC and cost of equity is fully mediated relationship, which indicates that SC can only affect the cost of equity with good reputation and by improving performance.
PENGARUH PERSEPSI NILAI DAN KEPUASAN TERHADAP LOYALITAS PELANGGAN Hiyam, Nirmadarningsih; Syarif, Shamir Hashim
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 6 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/b3p9cz50

Abstract

Penelitian bertujuan menguji pengaruh persepsi nilai dan kepuasan terhadap loyalitas pelanggan. Latar belakang penelitian didasari oleh semakin tingginya persaingan antar perusahaan yang menuntut strategi mempertahankan pelanggan melalui penciptaan nilai dan kepuasan yang sesuai dengan harapan konsumen. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik survei. Data dikumpulkan melalui penyebaran kuesioner kepada 210 responden yang merupakan pelanggan aktif. Analisis data dilakukan menggunakan Partial Least Square-Structural Equation Modeling (PLS-SEM) dengan bantuan software SmartPLS 4. Hasil penelitian menunjukkan bahwa persepsi nilai dan kepuasan berpengaruh positif dan signifikan terhadap loyalitas pelanggan. Implikasi penelitian ini menegaskan bahwa perusahaan harus menekankan menciptakan persepsi nilai yang relevan dengan kebutuhan pelanggan. Dengan demikian, kepuasan dapat meningkat. Penelitian ini juga memberikan kontribusi teoretis pada literatur manajemen pemasaran dengan mengkonfirmasi peran persepsi nilai dan kepuasan pelanggan melalui pendekatan PLS-SEM.
Co-Authors Budiarta, Kustoro Diana Hasyim Edison Edison Hiyam, Nirmadarningsih Nurul Wardani Lubis