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All Journal JSIP: Jurnal Studi Ilmu Pemerintahan Golden Ratio of Data in Summary
Ananda, Alfin
Unknown Affiliation
Arts Computer Science & IT Economics, Econometrics & Finance Social Sciences

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Santer Application for Fulfillment of Access to Public Services in Samarinda City Christover, Deandlles; Irawan, Bambang; Akbar, Paisal; Ibrahim, Adil Hassan; Ananda, Alfin
Jurnal Studi Ilmu Pemerintahan Vol. 4 No. 1 (2023): JSIP: Jurnal Studi Ilmu Pemerintahan
Publisher : Department of Government Studies, Universitas Muhammadiyah Buton.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35326/jsip.v4i1.3011

Abstract

The internet revolution has brought significant transformation to the government in providing services to the public. Since the 1990s, governments worldwide have launched projects to simplify the service delivery process through electronic means. These channels are known as E-government or electronic government. One form of E-Government transformation provided by the City Government of Samarinda is by presenting the SANTER application. SANTER stands for One Integrated Application, an embodiment of E-Government in supporting applications for the City of Samarinda. The SANTER application, which is still being developed, needs to improve its features according to the needs of public services. One way to get a complete picture of how this application has been running is to research the various features provided and interpret the results to give an in-depth description of the utilization of the services offered. The method used in this research is qualitative. Data was collected through the trial process of the SANTER application, which was carried out jointly by 51 students of the Information Systems & E-Government course at the Faculty of Social and Political Sciences, Widya Gama Mahakam University, Samarinda. The research findings show an overview of the application, the available features, and the advantages and disadvantages of the SANTER application. Based on the processed results of this research data, it can be concluded that the SANTER application is still not maximal in providing the services the community wants.
The Role of DISKOMINFO in Accelerating Development Smart City Development in Samarinda City Christover, Deandlles; Hidayatullah, Aji Syarif; Ananda, Alfin; Albani, Achmad Fawwaz
Golden Ratio of Data in Summary Vol. 4 No. 2 (2024): May - October
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v4i2.523

Abstract

This study aims to analyze the role of the Department of Communication and Informatics (DISKOMINFO) in accelerating the development of the smart city initiative in Samarinda, and to provide recommendations for further improvement. As the capital of East Kalimantan Province and a key economic hub, Samarinda recognizes the importance of adopting technology to enhance public services and create a sustainable environment. A qualitative approach was employed to understand DISKOMINFO's role in the smart city initiatives. Primary data sources included DISKOMINFO employees, relevant stakeholders, and the community involved in the smart city projects. Informants were selected purposively. Data collection involved in-depth interviews with DISKOMINFO staff, stakeholders, and selected community members, along with the analysis of official documents and reports related to the smart city initiatives. The data was analyzed using content analysis to identify patterns, themes, and relationships between concepts. The findings indicate that DISKOMINFO plays a crucial role in coordinating, implementing, and overseeing smart city initiatives in Samarinda. The study also reveals that while significant progress has been made in certain areas, further efforts are needed to improve inter-agency collaboration, enhance technological capacity, and increase active community participation. The results of this research are expected to serve as a reference for policymakers in strengthening sustainable smart city initiatives in Samarinda.        Penelitian ini bertujuan untuk menganalisis peran Diskominfo Kota Samarinda dalam akselerasi pembangunan smart city dan memberikan rekomendasi untuk perbaikan lebih lanjut. Hasil penelitian diharapkan memberikan wawasan berharga bagi pengambil kebijakan, akademisi, dan masyarakat dalam mendukung visi smart city yang berkelanjutan di Kota Samarinda.             Penelitian ini menggunakan pendekatan kualitatif untuk memahami peran Dinas Komunikasi dan Informatika (Diskominfo) dalam akselerasi pembangunan smart city di Kota Samarinda. Sumber data primer mencakup seluruh pegawai Diskominfo, pemangku kepentingan terkait, dan masyarakat yang terlibat dalam inisiatif smart city. Pemilihan informan dilakukan secara purposive. Teknik pengumpulan data melibatkan wawancara mendalam dengan pegawai Diskominfo, pemangku kepentingan, dan masyarakat terpilih, serta analisis dokumen resmi dan laporan terkait smart city. Analisis data menggunakan pendekatan analisis isi untuk mengidentifikasi pola, tema, dan hubungan antar konsep. Hasilnya diharapkan memberikan pemahaman mendalam tentang peran Diskominfo dan dampaknya dalam pembangunan smart city di Kota Samarinda
Co-Authors Akbar, Paisal Albani, Achmad Fawwaz Bambang Irawan Christover, Deandlles Hidayatullah, Aji Syarif Ibrahim, Adil Hassan