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All Journal Qawanin: Journal of Economic Syaria Law Istithmar: Jurnal Studi Ekonomi Syariah
Agus Subandono
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Religion Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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SERVICE QUALITY SI MUDHA (SIMPANAN MUDHARABAH) PERSPEKTIF ISLAMIC ECONOMIC Widya Ratna Sari; Dijan Novia Saka; Agus Subandono
Qawanin: Jurnal of Economic Syaria Law Vol 6 No 2 (2022): December
Publisher : Fakultas Syariah IAIN Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30762/qaw.v6i2.173

Abstract

Service Quality is the main foundation for the growth of an activity. Moreover, Islamic financial institutions are engaged in services. This study aims to look at the Service Quality Si Mudha (Simpanan Mudharabah) in terms of Islamic Economics in Koperasi Syariah Serba Usaha Harum Dhaha Kediri. Using a qualitative approach, this type of research is a case study. The method of obtaining data is through observation, interviews, and documentation which is finally analyzed using data reduction, data presentation, and drawing conclusions. The results of Service Quality carried out with a family system and have implemented five Service Quality determinants, namely: reliability, responsiveness, assurance, empathy, tangible, all of which have been carried out well. It is proven that there is an increase in members Si Mudha (Simpanan Mudharabah) from 2018 to 2021. Meanwhile, when viewed from the perspective of Islamic economics, it has not met the scale of Sharia Economic principles, namely: professional attitudes at work have not been fully formed because there are still some miscommunications between employees and members. The trust has not been covered because there are still delays in shuttle services, especially Si Mudha (Simpanan Mudharabah) The work ethic is also not optimal because it is seen from the professional and trustworthy principles in working that there are still problems. There should be regular evaluation of each performance and a clear division of tasks, so that Service Quality can be carried out optimally. Considering that members are the driving points, Service Quality polishing must be packaged properly. Keywords: Service Quality, Mudharabah, Islamic Economic
Optimalisasi Digital Marketing dan Sertifikasi Halal pada Produk UMKM Agus Subandono; Astoeti Carlina Juniwardhani; Setyo Hartono; Muhammad Alfasa Ilham Haq
Istithmar Vol. 9 No. 1 (2025): Istithmar : Jurnal Studi Ekonomi Syariah
Publisher : Program Studi Ekonomi Syariah Fakultas Ekonomi dan Bisnis Islam Universitas Islam Negeri Syekh Wasil Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30762/istithmar.v9i1.2161

Abstract

Penelitian ini secara fundamental berfokus pada kajian optimalisasi digital marketing dan sertifikasi halal pada produk Usaha Mikro, Kecil, dan Menengah (UMKM). Metodologi penelitian yang diimplementasikan dalam studi ini adalah metode deskriptif kualitatif, yang didukung oleh pemanfaatan sumber data primer dan sekunder untuk mencapai kedalaman dan komprehensivitas analisis. Hasil penelitian menyimpulkan bahwa optimalisasi digital marketing dan sertifikasi halal pada UMKM di Desa Besowo masih belum mencapai tingkat yang diharapkan. Potensi sinergis antara keduanya dalam meningkatkan daya saing produk dan memperluas pasar belum dimanfaatkan secara efektif. Digital marketing memiliki potensi besar untuk mempromosikan sertifikasi halal sebagai unique selling proposition, yang dapat meningkatkan kepercayaan konsumen dan akses pasar. Namun, upaya integrasi ini terkendala oleh kurangnya kesadaran pemahaman pelaku UMKM, keterbatasan sumber daya, dan kapabilitas manajerial. Penelitian ini menekankan perlunya intervensi terstruktur melalui program edukasi dan pendampingan untuk memberdayakan UMKM dalam memanfaatkan kedua elemen ini secara optimal.
SERVICE QUALITY SI MUDHA (SIMPANAN MUDHARABAH) PERSPEKTIF ISLAMIC ECONOMIC Widya Ratna Sari; Dijan Novia Saka; Agus Subandono
Qawanin: Jurnal of Economic Syaria Law Vol 6 No 2 (2022): December
Publisher : Fakultas Syariah IAIN Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30762/qaw.v6i2.173

Abstract

Service Quality is the main foundation for the growth of an activity. Moreover, Islamic financial institutions are engaged in services. This study aims to look at the Service Quality Si Mudha (Simpanan Mudharabah) in terms of Islamic Economics in Koperasi Syariah Serba Usaha Harum Dhaha Kediri. Using a qualitative approach, this type of research is a case study. The method of obtaining data is through observation, interviews, and documentation which is finally analyzed using data reduction, data presentation, and drawing conclusions. The results of Service Quality carried out with a family system and have implemented five Service Quality determinants, namely: reliability, responsiveness, assurance, empathy, tangible, all of which have been carried out well. It is proven that there is an increase in members Si Mudha (Simpanan Mudharabah) from 2018 to 2021. Meanwhile, when viewed from the perspective of Islamic economics, it has not met the scale of Sharia Economic principles, namely: professional attitudes at work have not been fully formed because there are still some miscommunications between employees and members. The trust has not been covered because there are still delays in shuttle services, especially Si Mudha (Simpanan Mudharabah) The work ethic is also not optimal because it is seen from the professional and trustworthy principles in working that there are still problems. There should be regular evaluation of each performance and a clear division of tasks, so that Service Quality can be carried out optimally. Considering that members are the driving points, Service Quality polishing must be packaged properly. Keywords: Service Quality, Mudharabah, Islamic Economic
Co-Authors Astoeti Carlina Juniwardhani Dijan Novia Saka Muhammad Alfasa Ilham Haq Setyo Hartono Widya Ratna Sari