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Boosting Customer Growth: The Impact of Service Excellence and Product Quality at Bank Muamalat KCP Gowa, South Sulawesi Wati, Mirna; Mustamin, Asyraf; Supriadi, Supriadi; Nur, Awal
Likuid Jurnal Ekonomi Industri Halal Vol 4, No 2 (2024): LIKUID: Jurnal Ekonomi Industri Halal
Publisher : Sharia Economics Study Program Faculty of Islamic Economics and Business UIN Sunan Gunun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/likuid.v4i2.35319

Abstract

Service excellence and product quality are two factors that can affect customer satisfaction. Customer satisfaction will drive customers' growth. For example, customers who are satisfied with the services or products offered will promote Islamic banking products/services to others, which will affect the growth in the number of customers. The purpose of this study was to determine the effect of service excellence and product quality on customer growth at Bank Muamalat KCP Gowa. The number of samples in this study were 100 respondents, using a quantitative approach. The data collection technique used a questionnaire, and the sample calculation technique used the slovin formula. The results of this study indicate that the sig. value of 0.000 < 0.05 and the t-count value of 5.146> t-table 1.983 for the service excellent variable and the value of 0.008 t-table 1.983 for the product quality variable. Furthermore, the value of 0.000 < 0.05 and F count of 40.856 > F table of 3.090 were obtained. The implication of this research shows the excellent service quality enhances customer growth, as well as the high product quality improves customer growth. The excellent service and product quality provided will create satisfaction for customers to recommend to others and support the growth of the number of customers at Bank Muamalat KCP Gowa.
TAGUVESTASI: Revolutionizing Halal Agriculture Through Blockchain-Integrated Sharia P2P Lending Platform for Sustainable Green Economy Development Indriani, Regina Selvi; Nur, Awal
Li Falah: Jurnal Studi Ekonomi dan Bisnis Islam Vol 1, No 1 (2024): Special Edition: International Conference on Islamic Economics (ICOIE)
Publisher : Institut Agama Islam Negeri Kendari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31332/lifalah.v1i1.10247

Abstract

This study introduces Taguvestasi, an innovative blockchain-integrated digital platform that addresses critical challenges in Indonesia's agricultural sector through Sharia-compliant Peer-to-Peer (P2P) lending. With 38.23 million people (29.76% of the workforce) engaged in agriculture yet facing persistent poverty due to limited capital access and marketing constraints, there is an urgent need for technological intervention aligned with Islamic principles. Through qualitative descriptive analysis, this research examines how Taguvestasi's blockchain-integrated platform optimizes halal agriculture while promoting green economy principles. The platform incorporates eight key features: funding applications, portfolio management, training programs, halal certification assistance, agricultural news, technical support, marketplace integration, and smart contract implementation. Our findings demonstrate that Taguvestasi successfully bridges the gap between farmers and investors through Sharia-compliant P2P lending, while its blockchain integration ensures transparent, secure transactions and smart contract execution. The platform's innovative approach not only addresses capital accessibility issues but also promotes sustainable agricultural practices, contributes to farmer empowerment, and advances green economy objectives. This research contributes to the growing body of knowledge on Islamic financial technology's role in sustainable agricultural development and provides practical insights for implementing blockchain-based Sharia-compliant financing solutions.
TAGUVESTASI: Revolutionizing Halal Agriculture Through Blockchain-Integrated Sharia P2P Lending Platform for Sustainable Green Economy Development Indriani, Regina Selvi; Nur, Awal
Li Falah: Journal of Islamic Economics and Business Vol. 9 No. 1 (2024): June 2024
Publisher : Institut Agama Islam Negeri Kendari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31332/lifalah.v1i1.10247

Abstract

This study introduces Taguvestasi, an innovative blockchain-integrated digital platform that addresses critical challenges in Indonesia's agricultural sector through Sharia-compliant Peer-to-Peer (P2P) lending. With 38.23 million people (29.76% of the workforce) engaged in agriculture yet facing persistent poverty due to limited capital access and marketing constraints, there is an urgent need for technological intervention aligned with Islamic principles. Through qualitative descriptive analysis, this research examines how Taguvestasi's blockchain-integrated platform optimizes halal agriculture while promoting green economy principles. The platform incorporates eight key features: funding applications, portfolio management, training programs, halal certification assistance, agricultural news, technical support, marketplace integration, and smart contract implementation. Our findings demonstrate that Taguvestasi successfully bridges the gap between farmers and investors through Sharia-compliant P2P lending, while its blockchain integration ensures transparent, secure transactions and smart contract execution. The platform's innovative approach not only addresses capital accessibility issues but also promotes sustainable agricultural practices, contributes to farmer empowerment, and advances green economy objectives. This research contributes to the growing body of knowledge on Islamic financial technology's role in sustainable agricultural development and provides practical insights for implementing blockchain-based Sharia-compliant financing solutions.
Boosting Customer Growth: The Impact of Service Excellence and Product Quality at Bank Muamalat KCP Gowa, South Sulawesi Wati, Mirna; Mustamin, Asyraf; Supriadi, Supriadi; Nur, Awal
Likuid Jurnal Ekonomi Industri Halal Vol. 4 No. 2 (2024): LIKUID: Jurnal Ekonomi Industri Halal
Publisher : Sharia Economics Study Program Faculty of Islamic Economics and Business UIN Sunan Gunun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/likuid.v4i2.35319

Abstract

Service excellence and product quality are two factors that can affect customer satisfaction. Customer satisfaction will drive customers' growth. For example, customers who are satisfied with the services or products offered will promote Islamic banking products/services to others, which will affect the growth in the number of customers. The purpose of this study was to determine the effect of service excellence and product quality on customer growth at Bank Muamalat KCP Gowa. The number of samples in this study were 100 respondents, using a quantitative approach. The data collection technique used a questionnaire, and the sample calculation technique used the slovin formula. The results of this study indicate that the sig. value of 0.000 < 0.05 and the t-count value of 5.146> t-table 1.983 for the service excellent variable and the value of 0.008 t-table 1.983 for the product quality variable. Furthermore, the value of 0.000 < 0.05 and F count of 40.856 > F table of 3.090 were obtained. The implication of this research shows the excellent service quality enhances customer growth, as well as the high product quality improves customer growth. The excellent service and product quality provided will create satisfaction for customers to recommend to others and support the growth of the number of customers at Bank Muamalat KCP Gowa.
PENGEMBANGAN BAHAN AJAR KREATIF BERBASIS GOOGLE SITES PADA PEMBELAJARAN SBDP SISWA KELAS V SD NEGERI 136 JOMPIE KECAMATAN ULAWENG KABUPATEN BONE Muin, Awaluddin; Nur, Awal; Arifin, Muh. Ilham Hidayat Arifin
MACCA : Science-Edu Journal Vol. 3 No. 1 (2026)
Publisher : Education and Talent Development Center of Indonesia (ETDC Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51574/msej.v3i1.4548

Abstract

This research is a development research (R&D) with the Alessi & Trollip model which consists of three stages: Planning, Design, and Development. The objectives of this research are (1) to determine the process of developing creative teaching materials using Google Sites in SBDP learning, (2) to determine the validity and practicality of creative teaching materials based on Google Sites, and (3) to determine students' responses to creative teaching materials. In this study, creative teaching materials based on Google Sites were produced for SBDP learning. The teaching materials were developed using the Alessi & Trollip model which consists of three stages: The first stage is the planning stage where researchers conduct needs analysis and content/material analysis as a basis for development. The second stage of the Alessi and Trollip development model is the design stage including flawchart and storyboard designs. Flawchart consists of a conceptual framework for creative teaching materials, while the storyboard includes all visual elements in Google Sites. In the third stage, namely development, which consists of Product Review by Experts and Product Trials. The Product Review process by Experts was carried out by a media expert validator (alpha test) and a material expert validator (beta test), the results of media validation showed a feasibility of 90.5% (very feasible), while material validation using the Gregory technique obtained 1.00 valid (very high validity). The trial conducted in this study was a small group trial. The small group trial involved fifth grade students, with student questionnaire results of 90% (very feasible) and teacher practicality sheet results (94%). In conclusion, creative teaching materials based on Google sites have been validated and declared very suitable by experts and received positive responses from students and teachers.