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All Journal MODELING: Jurnal Program Studi PGMI Nautical: Jurnal Ilmiah Multidisiplin Indonesia
Ananda, Dhea Namira
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Analisis Pengaruh Kualitas Pelayanan Kesehatan terhadap Kepuasan Pasien Peserta Jaminan Kesehatan Nasional di Indonesia Aliyyah, Annisa Fijjannah; Difhanny, Chairunnisyah Nurma; Ananda, Dhea Namira; Rahma, Desfi; Jayanti, Priska Dwi; Agustina, Dewi
MODELING: Jurnal Program Studi PGMI Vol 10 No 3 (2023): September
Publisher : Program Studi PGMI Sekolah Tinggi Ilmu Tarbiyah Nahdlatul Ulama Al Hikmah Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69896/modeling.v10i3.1433

Abstract

Satisfaction of health service providers is very important, but satisfaction is often neglected or forgotten. Patient satisfaction is an important aspect in measuring the quality of health services. Research objective: analysis of the effect of health service quality on patient satisfaction of JKN participants in Indonesia. The state of public health greatly affects health services in Indonesia. The type of research carried out is The method used in writing literature review. The population is JKN participants in Indonesia. Based on the results of a literature review of 10 journals obtained, it shows that there is a significant relationship between the effect of the quality of health services on the satisfaction of patients participating in the national health insurance in Indonesia. In this literature review, it is also concluded that there is a relationship between the quality of health services and the satisfaction of patients participating in the National Health Insurance (ρ<0.05).
Analisis Pengaruh Kualitas Pelayanan Kesehatan terhadap Kepuasan Pasien Peserta Jaminan Kesehatan Nasional di Indonesia Aliyyah, Annisa Fijjannah; Difhanny, Chairunnisyah Nurma; Ananda, Dhea Namira; Rahma, Desfi; Jayanti, Priska Dwi; Agustina, Dewi
MODELING: Jurnal Program Studi PGMI Vol. 10 No. 3 (2023): September
Publisher : Program Studi PGMI Sekolah Tinggi Ilmu Tarbiyah Nahdlatul Ulama Al Hikmah Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69896/modeling.v10i3.1433

Abstract

Satisfaction of health service providers is very important, but satisfaction is often neglected or forgotten. Patient satisfaction is an important aspect in measuring the quality of health services. Research objective: analysis of the effect of health service quality on patient satisfaction of JKN participants in Indonesia. The state of public health greatly affects health services in Indonesia. The type of research carried out is The method used in writing literature review. The population is JKN participants in Indonesia. Based on the results of a literature review of 10 journals obtained, it shows that there is a significant relationship between the effect of the quality of health services on the satisfaction of patients participating in the national health insurance in Indonesia. In this literature review, it is also concluded that there is a relationship between the quality of health services and the satisfaction of patients participating in the National Health Insurance (ρ<0.05).
Analisis faktor-faktor yang mempengaruhi kepatuhan peserta Non-PBI dalam pembayaran iuran BPJS di Indonesia : Literature review Ananda, Dhea Namira; Fijjannah Aliyyah, Annisa; Nurma Difhanny, Chairunnisyah; Pramita Gurning, Fitriani
Nautical : Jurnal Ilmiah Multidisiplin Indonesia Vol. 1 No. 6 (2022): Nautical: Jurnal Ilmiah Multidisiplin Indonesia
Publisher : ARKA INSTITUTE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55904/nautical.v1i6.378

Abstract

Penelitian ini mengkaji tentang BPJS Kesehatan yang dibentuk guna terselenggarannya pemberian jaminan agar terpenuhinya kebutuhan dasar yang layak bagi setiap individu dan anggota keluarganya. Kepesertaan BPJS Kesehatan terbagi menjadi dua kelompok, yaitu Penerima Bantuan Iuran (PBI) dan Peserta yang Bukan Penerima Bantuan Iuran (Non-PBI). Tujuan penelitian ini untuk mengetahui faktor-faktor yang mempengaruhi kepatuhan peserta Non-PBI dalam pembayaran iuran BPJS di Indonesia. metode penelitian ini adalah kajian literature dengan me-review jurnal dengan memasukkan kata kunci kepatuhan, iuran JKN, peserta mandiri, BPJS kesehatan yang telah di publish selama periode 2016 hingga 2021. Kesimpulan dari penelitian ini bahwa adanya hubungan antara pengetahuan dengan kepatuhan peserta mandiri dalam pembayaran iuran BPJS (ρ<0,05). Tidak terdapat hubungan antara pendidikan, pekerjaan, pendapatan dan motivasi dengan kepatuhan peserta mandiri dalam pembayaran iuran BPJS (ρ>0,05).
Co-Authors Aliyyah, Annisa Fijjannah Dewi Agustina Difhanny, Chairunnisyah Nurma Fijjannah Aliyyah, Annisa Jayanti, Priska Dwi Nurma Difhanny, Chairunnisyah Pramita Gurning, Fitriani Rahma, Desfi