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All Journal International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Social Science Studies International Journal of Business and Applied Economics (IJBAE)
Sudjatno
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

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Organizational Performance in Public Organizations with Dynamic Capabilities as Mediation: The Influence of Strategy Implementation and Innovation Fachriansyah, Muh Rizqi; Wahdiyat Moko; Sudjatno
Social Science Studies Vol. 4 No. 5 (2024): Issue: September
Publisher : Profesional Muda Cendekia Publishing

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Abstract

Research Aims: The main objective of this study is to investigate the impact of strategic implementation, innovation and dynamic capabilities on organizational performance. Design/methodology/approach: This research is included in the explanatory research category. The research was carried out in the Indonesian public organization PT.Pegadaian, located in the Malang city area, which covers all Services Branches (CP) and Branch Service Units (UPC). The sample for this research was 81 people including: Business Deputy, Head of Pawn and non-Pawn department, Branch Leader, Pawn and non-Pawn Manager, UPC Manager. The sampling method uses saturated sampling or census. Questionnaires were distributed using a 1-5 Likert scale measurement and statistical analysis (PLS-SEM) to analyze the data. Research Findings: Research findings show a relationship between strategy implementation and dynamic capabilities on organizational performance, then innovation does not have significant effects on Organizational Performance. Strategy implementation and innovation have significant effect on Dynamic Capabilities, and Dynamic Capabilities are able to mediate the influence between Strategy Implementation and innovation on Organizational Performance. Theoretical Contribution/Originality: This research provides new insights into how Strategy Implementation, Innovation, and Dynamic Capabilities influence employee Organizational Performance.
Supplier Risk Management in Supply Chain Relationships with Preferred Customer Status at Pt Japfa Comfeed Indonesia Nugroho, Mochammad Arie; Indrawati, Nur Khusniyah; Sudjatno
International Journal of Business and Applied Economics Vol. 3 No. 1 (2024): January 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijbae.v3i1.7240

Abstract

This research provides a comprehensive risk management framework for supply chain relationships where suppliers have customers who have preferred customer status. This research is a case study research using a qualitative approach on the largest and leading agri-food companies in Indonesia, with several real-life perspectives on key risks, risk impacts, and mitigation strategies for implementing a risk management framework. The research results show that several risks can affect supply chain relationships between customers and suppliers: not only operational risks but also risks associated with specific relationships, as well as risks specific to supply chain relationships with preferred customer status. Creating correct and clear contracts was found to be a core strategy to mitigate risks built to protect supply chain relationships.
THE EFFECTS OF GREEN PERCEIVED VALUE ON GREEN CUSTOMER LOYALTY THROUGH GREEN SATISFACTION AND GREEN TRUST (A STUDY OF THE USERS OF AVOSKIN SKINCARE PRODUCT IN MALANG CITY) Nafilah Fauziyah Mahartin; Mugiono; Sudjatno
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 6 (2023): December
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v3i6.1300

Abstract

The purpose of this research is to assess the effects of green perceived value, green satisfaction, and green trust on green loyalty. The population of this quantitative explanatory research is the users of Avoskin, a skincare brand, in Malang City. Using purposive sampling technique, 214 people were selected as the respondents. The research data was harvested via Likert-scaled questionnaires and documentations and was analyzed using Structural Equation Modeling – Partial Least Squares (SEM-PLS).This study finds that green perceived product significantly influences green loyalty, green satisfaction, and green trust. Further, green satisfaction and green trust were found to partially mediate the relationship between green perceived value and green loyalty. Based on these findings, Avoskin is suggested to innovate and increase the benefit values for its consumers as these efforts improve customer satisfaction and trust, which finally lead to higher loyalty to the brand.
Co-Authors Fachriansyah, Muh Rizqi Mugiono Nafilah Fauziyah Mahartin Nugroho, Mochammad Arie Nur Khusniyah Indrawati Wahdiyat Moko