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All Journal Jurnal EMT KITA International Journal of Management Science and Information Technology (IJMSIT)
Sahetapy, Willyan
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Analisis Pengaruh Kualitas Pelayanan, Nilai yang Diterima, dan Citra Perusahaan terhadap Kepuasan Nasabah Tabungan di PT. Bank Syariah Indonesia (BSI) Kota Sorong Irawan, Satrya Bayu; Sahetapy, Willyan; Nurlela
Jurnal EMT KITA Vol 8 No 1 (2024): JANUARY 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v8i1.2093

Abstract

This research aims to analyze the impact of service quality, value received, and company image on savings customer satisfaction at PT. Indonesian Sharia Bank (BSI) Sorong City. The research sample consisted of 177 savings customers selected using the convenience sampling method from the total population of PT savings customers. Indonesian Sharia Bank (BSI). Primary data was collected through questionnaire distribution. Data analysis was carried out using multiple linear regression. Hypothesis testing was carried out partially (t-test) and simultaneously (F test) with a significance level (α) of 5%. The research results show that the independent variables, namely service quality, value received, and company image, significantly influence PT savings customer satisfaction. Bank Syariah Indonesia (BSI) both partially (t-test) and simultaneously (F-test). Of these three variables, service quality is the variable that has the most dominant influence on customer satisfaction at PT. Indonesian Sharia Bank (BSI).
Kemiskinan Perkotaan dan Angka Partisipasi Pendidikan Tinggi di Indonesia Utami, Yuli; Djunarto; Sahetapy, Willyan
Jurnal EMT KITA Vol 8 No 2 (2024): APRIL 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v8i2.2439

Abstract

This research aims to investigate the relationship between urban poverty and higher education participation in Indonesia using time series data during the 1998-2021 period. The analytical model used is simple linear regression which is then estimated using the ordinary least squares (OLS) approach. Through empirical data analysis, this research finds that urban poverty has a significant negative influence on higher education participation, indicating that high levels of poverty in urban environments can be a barrier to higher education access and participation for economically marginalized communities.
The Impact of Social Media Usage on MSME Performance: The Role of Innovation Capability as a Moderating Factor Sahetapy, Willyan; Biay, Agustinus; Rusdi, Rusdi
International Journal of Management Science and Information Technology Vol. 5 No. 2 (2025): July - December 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v5i2.4555

Abstract

The study seeks to investigate the impact of social media use on Micro, Small and Medium Enterprise (MSME) performance, and the moderating effect of innovation capability on the link. Amid the digital technology boom, MSMEs leverage TikTok, Instagram, Facebook among others to widen market reach, brand presence and talk to their audience directly. The opportunity and threat of social media but but can be a double edged sword in terms of the mSME’s level of capability to innovate in relation to marketing strategy. Innovation capability (product development, technology use, market responsiveness) as a moderator has proved to have the most mediating processes between social media and MSMEs performance. This research is quantitative by distributing a questionnaire of 300 MSME respondents that using social media. The findings indicate that the utilisation of social media has a significant effect on the performance of MSMEs, which is also moderated by innovativeness. Its effect on perfornlance is however not the same For all SNSs. This finding indicates that innovative-related MSMEs have potential to utilize social media to improve business performance and growth better.
The Impact of Social Media Usage on MSME Performance: The Role of Innovation Capability as a Moderating Factor Sahetapy, Willyan; Biay, Agustinus; Rusdi, Rusdi
International Journal of Management Science and Information Technology Vol. 5 No. 2 (2025): July - December 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v5i2.4555

Abstract

The study seeks to investigate the impact of social media use on Micro, Small and Medium Enterprise (MSME) performance, and the moderating effect of innovation capability on the link. Amid the digital technology boom, MSMEs leverage TikTok, Instagram, Facebook among others to widen market reach, brand presence and talk to their audience directly. The opportunity and threat of social media but but can be a double edged sword in terms of the mSME’s level of capability to innovate in relation to marketing strategy. Innovation capability (product development, technology use, market responsiveness) as a moderator has proved to have the most mediating processes between social media and MSMEs performance. This research is quantitative by distributing a questionnaire of 300 MSME respondents that using social media. The findings indicate that the utilisation of social media has a significant effect on the performance of MSMEs, which is also moderated by innovativeness. Its effect on perfornlance is however not the same For all SNSs. This finding indicates that innovative-related MSMEs have potential to utilize social media to improve business performance and growth better.
The Impact of Economic Uncertainty on Food Security and the Role of Business Openness as a Moderating Factor in Indonesia's Economic Development Sahetapy, Willyan
International Journal of Management Science and Information Technology Vol. 5 No. 2 (2025): July - December 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v5i2.5731

Abstract

The economic uncertainty experienced by developing countries like Indonesia has the potential to disrupt food security, which is an essential element for social and economic stability. Changes in the international economic environment, such as inflation, fluctuation in exchange rates, and variations in international policies can often have an impact on supply or availability of food. But it is under these circumstances that business openness must function as an instrument of moderation in increasing uncertainty for food security. As a result, this research attempts to discuss the relationship between economic uncertainty and food security in Indonesia, and how business openness serves to amplify or dampen the effects of economic uncertainty on food production. Panel data from the years 2019 to 2024 is used cm this analysis. The findings bring out that business openness has a positive effect on food security, while economic uncertainty has a negative one. Meanwhile, interaction between economic uncertainty and business openness suggests that the more open an economy is economically, the less negative will be its weight on food production. It underscores the importance of policies combining good with global integration to the domestic food sector, if food security in Indonesia is to be secure in the face of global economic uncertainty that unsettles everything.
Co-Authors Biay, Agustinus Djunarto Irawan, Satrya Bayu Nurlela Rusdi Rusdi Yuli Utami