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All Journal Jurnal Ilmiah Tata Sejuta STIA Mataram Jurnal Penelitian Sistem Informasi
Richul Munawaroh
Unknown Affiliation
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Perancangan Sistem Informasi Desa Berbasis Website di Desa Pandean Kecamatan Gondang Kabupaten Nganjuk Hendra Maulana; Richul Munawaroh; Nurmanida Azizah Nuha; Diva Faridathul Ilmi; Muhammad Fabbian Rachmansyah; Alif Syahda Adji Masyuri; A. Malik Haramain
JURNAL PENELITIAN SISTEM INFORMASI (JPSI) Vol. 1 No. 2 (2023): MEI : JURNAL PENELITIAN SISTEM INFORMASI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jpsi.v1i2.472

Abstract

E-Government is an information system that is very widely used today in line with the development of information and communication technology. Realizing the huge benefits of information technology that is developing today, a new system is needed that must be implemented in Pandean Village. Therefore, observations and focus group discussions were carried out with village officials and community representatives so that the author could find out what needs and information should be included on the website. With the implementation of the E-Government system, it is expected to have a relatively good and beneficial impact on all interested parties.
Problem Penerapan Standar Pelayanan Publik Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kabupaten Sidoarjo Richul Munawaroh
Jurnal Ilmiah Tata Sejuta STIA Mataram Vol 10 No 2 (2024): Jurnal Ilmiah Tata Sejuta STIA Mataram
Publisher : Pusat Penelitian dan Pengabdian pada Masyarakat Sekolah Tinggi Ilmu Administrasi (STIA) Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32666/tatasejuta.v10i2.647

Abstract

One of the crucial services that often still encounters shortcomings in the fulfillment of public services to the community is the Capital Investment Services And One Door Integrated Service (DPMPTSP) of Sidoarjo Regency. Complaints were also submitted by DPMPTSP applicants for Sidoarjo Regency regarding poor service, overlapping information, and inappropriate service completion periods. The purpose of this study is to determine the Public Service Standards at the Capital Investment Services And One Door Integrated Service of Sidoarjo Regency. In this study, researchers used qualitative methods with a case study approach. In research using data collection techniques in the form of interviews, observations, documentation and literature studies. Data analysis is carried out through several stages, namely data collection, data condentation, data display and data conclusion drawing/verification. The results obtained from this study show that the implementation of public service standards based on aspects of employee consciousness, the existence of rules, organizational factors, ability and skill factors, as well as service facilities factors in the Capital Investment Services And One Door Integrated Service of Sidoarjo Regency is still not good. There is a need for work improvement and evaluation so that the competence of officers in providing services based on knowledge, expertise, skills, attitudes, and behaviors is even better to increase employee responsiveness to the public service standards that have been set.
Co-Authors A. Malik Haramain Alif Syahda Adji Masyuri Diva Faridathul Ilmi Maulana, Hendra Muhammad Fabbian Rachmansyah Nurmanida Azizah Nuha