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All Journal Journal of Management - Small and Medium Enterprises (SME's) Al-DYAS : Jurnal Inovasi dan Pengabdian kepada Masyarakat Triwikrama: Jurnal Ilmu Sosial
Anjel, Anjel
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Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences Other

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INOVASI DINAS SOSIAL KOTA PADANG DALAM PENANGANAN ANAK JALANAN MELALUI PROGRAM RAISALAH DAKU Alifa Fairuz Shabira; Syamsir, Syamsir; Angel Halsya Dwi Qalbi; Anggun Febrika Anjola; Anjel, Anjel; Helma Syahdila; Dinda P. D
Triwikrama: Jurnal Ilmu Sosial Vol. 3 No. 10 (2024): Triwikrama: Jurnal Ilmu Sosial
Publisher : Cahaya Ilmu Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.6578/triwikrama.v3i10.3699

Abstract

Dalam upaya menangani permasalahan anak jalanan, Pemerintah Kota Padang, melalui Dinas Sosial, telah mengembangkan sebuah inovasi program yang dikenal sebagai "Rasailah Daku". Program ini bertujuan untuk memberikan perlindungan, rehabilitasi, dan reintegrasi sosial bagi anak-anak jalanan di Kota Padang. Oleh karena itu, tujuan dari penulisan ini bertujuan untuk mengetahui inovasi dinas sosial Kota Padang sebagai kelembagaan sosial dalam penanganan anak jalanan melalui program Rasailah Daku. Penelitian ini diharapkan dapat memberikan kontribusi bagi pengembangan ilmu pengetahuan, khususnya ilmu administrasi publik. Selain itu, kajian ini juga dapat memberikan wawasan tentang peran strategis Dinas Sosial sebagai kelembagaan sosial dalam menangani isu-isu sosial di masyarakat. Metode yang dipakai dalam penelitian ini adalah pendekatan kualitatif yang bersifat deskriptif dengan cara mengumpulkan data melalui observasi langsung ke lapangan.
PENGARUH KOMPENSASI DAN MOTIVASI TERHADAP KEPUASAN KERJA PEGAWAI BALAI PENGELOLA KERETA API RINGAN SUMATERA SELATAN Anjel, Anjel; Maliah, Maliah; Usman, Benny
Journal of Management Small and Medium Enterprises (SMEs) Vol 17 No 2 (2024): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v17i2.12103

Abstract

This study aims to determine the effect of compensation and motivation on employee job satisfaction. The method used in this study is a quantitative method with the number of samples studied were 41 respondents. The data analysis techniques used in this study are multiple linear regression analysis, correlation coefficient analysis, determination coefficient analysis, t-test, and F-test using the SPSS 26 program. The results of the study can be concluded that partially and simultaneously there is a significant influence between compensation and motivation variables on work satisfaction at the Riangan Railway Management Center of South Sumatra. Keywords: Compelnsation; Motivation; Job Satisfaction
Efektivitas Pelayanan Padang Command Center (PCC) 112 dalam Mendukung Program Smart City di Kota Padang Anjel, Anjel; Adnan, M. Fachri
Al-DYAS Vol 5 No 2 (2026): JUNI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/aldyas.v5i2.10018

Abstract

The development of the smart city concept encourages local governments to provide public services that are more responsive, integrated, and information technology-based. Padang City has operated Padang Command Center (PCC) 112 as an integrated emergency service center that connects the public with various government agencies in real time. However, the effectiveness of PCC 112 services in supporting smart city governance still needs to be examined empirically because its success depends heavily on response quality, timeliness, and public satisfaction as service users. This study aimed to analyze the effectiveness of PCC 112 services in terms of institutional aspects, resources, and the achievement of public service objectives within the smart city framework. This study used a descriptive qualitative approach. Data were collected through in-depth interviews with operators, relevant officials, and community members who used the service, as well as documentation studies of performance reports and applicable regulations. The results showed that PCC 112 had successfully integrated various complaint channels and emergency services into a single integrated platform with a relatively rapid response time. However, service effectiveness still faced several challenges, including limited trained human resources, technological infrastructure that was not yet fully optimal, varying levels of public digital literacy, and service socialization that had not been evenly distributed across all areas of the city. The conclusion of this study emphasizes that PCC 112 has demonstrated fairly good effectiveness in supporting the implementation of a smart city in Padang City, but it still requires strengthening institutional capacity, improving digital infrastructure, and expanding socialization continuously so that the service can operate more optimally and provide broader impacts for the community.
Co-Authors Alifa Fairuz Shabira Angel Halsya Dwi Qalbi Anggun Febrika Anjola Dinda P. D Helma Syahdila M. Fachri Adnan Maliah, Maliah Syamsir Syamsir Usman, Benny